Interstate Northeast Towing was supposed to pick up my car and drop it off to Gil Garage 8/16/22. Never happened. On 8/22/22 I received a call from Gil Garage asking where my car was at. I placed several calls to Interstate who originally told me they had no idea where my car was and that I had to speak with the supervisor. 4 hors went by and at this point I had called several times with no response. I had to threaten this company with me calling the local police Dept reporting my car stolen/missing. All of a sudden, the supervisor was available to talk. At this point I was informed my car was in accident while in their care and that they took my car to a body shop for repairs. I was never informed, nor have I agreed for my car to be repaired. If Gil Garage didn't call looking for my car I had no idea what had happen. I believe Interstate Northeast was going to get the car repair and not inform me of the incident/accident. I currently still don't actually know what had happened to my car.
Desired outcome: no outcome. Company refuses to inform me of what happened and feel they did right by taking my car to be repaired without my permission.