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I paid £1998.00 by debit card in June 2023 and the company has gone into liquidation so I can not get the qualification I have paid for.
I have already raised a complaint with you and you told me I couldn’t open a claim. Lots of students have been successful with their claims though and received their money back.
The ombudsman has asked me to send an official letter to you and receive your response and they will then pursue this further for me because they say I am entitled to my money back. They went into liquidation on January 6th 2026.
Country of complaint: United Kingdom
Claimed loss: 1.998.00
Desired outcome: For you to open a claim and for me to get my money back. I can not afford to lose this money. It was supposed to be a life long course and I can no longer access it since September 2025.
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