Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Banking and Credit Services ING
ING
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
ING Customer Service Phone, Email, Contacts

ING
reviews and complaints

ING's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.ing.de
www.ing.de

Learn how the rating is calculated

4.0 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

ING reviews 1

ComplaintsBoard
E
12:00 am EST

ING Competent and Friendly Service

I recently had a very pleasant experience with ING Deutschland. The bank representative I interacted with was extremely patient and helpful in resolving an issue I had with accessing my account. It was a joy to work with someone who was both competent and friendly. I appreciate the excellent customer service provided by ING Deutschland.

Read full review of ING
Hide full review
Helpful? 1 0
Share
More
Send message
Copy link
Report
  1. Pros
    1. Robust digital banking platform
    2. Competitive interest rates
    3. Global presence with diverse services
    4. Strong focus on sustainability
    5. Award-winning customer service
  1. Cons
    1. Limited physical branch presence
    2. Exposure to European market volatility
    3. Relatively lower brand recognition in the US
    4. Some customer complaints on digital service issues

Is ING legit?

Our conclusion: ING stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights ING's reputation as a trustworthy leader in their field. Customers can rely on ING's services, assured they're dealing with a highly reputable and fully legitimate company.

ING earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

ING has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Ing.de has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for ING have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About ING

Screenshot ING
ING is a global financial institution of Dutch origin that offers banking services to individuals, families, small businesses, and large corporations. ING's product portfolio includes a range of banking and financial services such as current accounts, savings accounts, investment products, and loans, including personal and mortgage loans.

Customers can also access online banking services, which provide a convenient way to manage finances, make payments, and transfer money. The bank's online platform is designed to be user-friendly, allowing customers to conduct their banking activities efficiently and securely.

For those interested in investment opportunities, ING provides options for both beginner and experienced investors. The bank offers various investment funds and products to help customers grow their wealth according to their risk appetite and financial goals.

In addition to these services, ING also caters to businesses with solutions that support their financial needs. This includes business accounts, financing options, payment solutions, and cash management services to help companies manage their daily operations and long-term strategies.

Insurance products are also available through ING, providing coverage for life, health, and property to help customers protect their assets and plan for the future.

Overall, ING aims to deliver a comprehensive suite of financial products and services to meet the diverse needs of its customers, with a focus on convenience, accessibility, and security.
How to file a complaint about ING?

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, you can create one on the ComplaintsBoard.com website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with ING in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the experience:
- Mention key areas of concern such as customer service, product quality, fees, etc.
- Provide details about any transactions or interactions you had with ING.
- Explain the nature of the issue clearly.
- Describe any steps you've taken to resolve the problem and the response from ING, if applicable.
- Share how the issue has personally impacted you.

5. Attaching supporting documents:
- Attach any relevant supporting documents that can help validate your complaint.
- Avoid including sensitive personal information in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to specify any financial losses incurred.
- Utilize the 'Desired Outcome' field to outline the resolution you are seeking from ING.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.
- Double-check all details and make any necessary edits for clarity.

8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
- Stay engaged in the resolution process and follow up as needed.

Remember to follow these steps carefully to effectively file your complaint against ING on ComplaintsBoard.com.

Ratings on other sites
Trustpilot
Trustpilot
4.0
20237 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. ING contacts

  2. ING emails
  3. ING social media
ING Category
ING is related to the Banking and Credit Services category.
ING alternatives
HSBC UK 1 review Orange Bank 1 review Monabanq 1 review DZ Bank AG 1 review Sparda-Bank West eG 1 review

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.