The complaint has been investigated and
resolved to the customer's satisfactionResolved Imperial Legal Services Credit Repair — Rip off and Bad Customer Service
resolved to the customer's satisfaction
This is definetly a rip off. The company offers a 90 day 100% guarantee. Initially they set up the account and then spend 90 days pretending that they haven't gotten the required documents (that in itself is a waste of time when your credit could have been repaired) so that you extend the 90 day guarantee. When I called them and asked for a refund they claimed that they could not refund the account set up fee but they could set up the consultation since they never provided that service. They never processed the refund and never returned my call nor picked up the phone. For something that cost almost a thousand dollars, this is the biggest rip off I have seen to date. Trust me people just clean up your credit the slower way; pay off your bills and keep a good standing revolving account. Imperial Legal is a ridiculous rip off!