Imperial Homes — Poor service!
My husband and I started working with Imperial homes of Maine in Eddington in April 2007. It's now October 2007 and our house still isn't completed. We purchased a land/home package and put $1000 down as earnest money so the Realtor wouldn't sell the property. Finally in Sept 2007 they delivered our house to the property and started setting everything up. I had a contractor come take a look at the property that had been fixed up by Imperial homes. This contractor basically told us that we were being "Screwed". They fixed the property wrong, and it's gonna cost us another $10,000 to fix it. The slab that the house was put on is 3" too small for the house, so when it snows, the frost and ice buildup is going to ruin the bottom part of our house (rippling the skirting). There's a huge ditch in the back of our house between the house and our leachfield that we were told was for drainage, but come to find out if Imperial had just set our house up 1 foot higher, they wouldn't need a pumping station as it would have been gravity flow. The dirt that the slab is set on isn't compacted, so the more rain we get the more our house is going to slide down this "drainage ditch". We were given a closing date by Imperial homes, gave our landlord notice that we were moving out, had to push back the date 3 times until the landlord couldn't let us stay any longer as she rented the apartment, so we had to move in with my husbands parents and pay for storage. Oh, lets not forget about Imperial calling me at work and screaming at me over the phone. Sorry, you don't treat your customers like that! Needless to say, they lost a sale!!! So, for anyone out there that reads these complaints boards, DO NOT BUY FROM IMPERIAL HOMES!!! THEY WILL SCREW YOU OVER!!! I'm surprised there's not more on here about these guys!