IlulaBus review: The ilula bus didn't came on fridayat paarl, they didn't call me to say the bus is not gonna come.
They sending the message lyt at 23:25 they making empty promise, for saturday at 20:00 I go at shell garage angain the bus didn't come, why? I want my money back they don't care about the passenger. I did try to call them voice mail phone. Till today no response to tell what's happening why. My ticket was from paarl to queenstown at shell ultra saturday 13/01/24 time arrive to queenstown 06:20. Unfortunately i'm still here at cape town bcz the bus didn't came it's monday today.
Claimed loss: I want my money back now 300 the reference number is B6WJN / L6STUK11
Desired outcome: No out come service number IL1120 ticket number ILELJLO1 computicket selling point 68393.
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1 comments
Ilula bus don't want to refund my money I booked a bus 27 November 2025 to 10 December 2025 from cape town to king Williams town. I contacted them and visited the office they refused to refund me as I told them I cancelled the 3 tickets as we decided to post pone our journey due to personal unforeseen problem. please assist