Ponte Vedra Beach, Florida
United States - 32082
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|Fri||7:30 AM - 7:00 PM|
|Sat||7:30 AM - 7:00 PM|
|Mon||7:30 AM - 7:00 PM|
|Tue||7:30 AM - 7:00 PM|
|Wed||7:30 AM - 7:00 PM|
|Thu||7:30 AM - 7:00 PM|
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This is unauthorized charges on my account at century link. I have closed this phone and disconnected the...
This charge for 44.95 plus taxes showed up on my December 2015 phone bill. I called Frontier and asked them who authorized this charge and I wanted it removed. They looked to see what it was and told me it was for International Long Distance and that there was a 59 min call on that. I told them that I don't know anyone in another country and that I didn't make the call and I wanted the charges removed and my account credited. It then appeared again on January 2016 phone bill, again I called my phone company as they told me they were going to block those charges when we spoke in December 2015. I also was not credited the charges but instead they appeared on my bill again. I spent over an hour on the phone with them and was assured it was taken off and I would receive a credit. I just received my my January 2016 bill, and it's on there AGAIN!!! I google searched their company after being told by my phone company that this charge was probably put on when I agreed to a terms and conditions on a web site I was agreeing to so I could continue to the site. What a scam. Their web site says they work with merchants against cramming and that is exactly what their company does is cram you!! I am contacting and turning in a complaint to the FCC. These people need to be stopped and my phone company needs to stop agreeing to bill me for other companies!! I should only be billed for their services and not another companies, this would stop a lot of headaches for us innocent people having to deal with this kind of crap.
I just got billed from ILD Communications in Mazatlan on my long distance provider bill in Canada (Telus Communications). My daughter called me collect from Mazatlan for which I got billed $10.00 / minute from ILD communications. I was never informed on the cost per minute before accepting the call;. I never authorized ILD Communications to bill my provider at extortion rates of 14, 000%, that is right fourteen thousand percent over what my long distance provider charges me!. That amount is |.07 cents / minute/. I am more than willing to pay a reasonable price for phone service but $10, .00 / minute is not reasonable, it is extortion:. Be careful when accepting collect calls from Mexico.. If ILD wants to negotiate a respectable price, I will listen otherwise this is a bill that won't be paid!
On my February bill from Qwest (corp?) I received a fee for $7.62 from a company I had never heard of named IDL Teleservices, Inc. I inquired of Qwest what this bill was for, and they explained that I must have agreed to these fees when I consented to having this company as my long distance services provider. I reported that I DEFINITELY DID NOT request their service and I inquired into what the fee was for. Qwest stated that this fee was for a 411/directory assistance call. That was very interesting as I am disabled and therefore receive 411/directory assistance calls (unlimited number per month) FREE OF CHARGE. To add to the complaint; how could one 411 call cost $7.62? Really!!! Qwest removed the charge, but this company continues to show up on my bill despite the fact that I made it well known to Qwest/IDL that I wanted them removed! I know there are MANY unsuspecting Qwest customers who are paying these outrageous fees from IDL as information about them is on the bill in very small print on the next to the last page of the Qwest bill, a very (deliberately?) inconspicuous place and in very light typsetting. Unless customers peruse their bill very carefully they would miss this information.
rec frontier phone bill wondering why it is up $34.95. it seems ild teleservices webmthfee is now on our bill. we never ok this nor did we
have any idea how this is allowed. this is a total scame.
Ild charged my credit card 44.98 for a 13 minute collect call from my son who is in the same state and only 2 hours away when contacted they justified it by having all kind of hidden fees who pays 2.95 per minute with a 7.00 connection fee, a 3.00 automated operator fee and other charges that made and make no sense and there response is (very rudely)calls are expensive if our children are stranded or need help how will they ever be able to call home for help when there are companies like ILD Teleservices abuse my debit card for whatever charges they can come up with
My AT&T Residential Telephone Bill, dated Feb. 11, 2011 and received Feb. 19, 2011, unauthorized charges payable to ILD Teleservices appear on page 4 of that bill. Alledgedly, on Jan. 29, 2011 I was charged a UNIVERSAL SERVICE FUND FEE of $0.60, and a CARRIER ADMINISTRATIVE FEE of $1.55, a total of $2.15 for CALLING [protected]. In addition, also alledgedly, for a Directory Assistance call to [protected] at 1:30 p.m. on Jan. 29, which reportedly lasted four minutes, I was charged $4.99. A total of $7.14 was charged to my home telephone number, [protected]. My wife and I are both in our middle to late seventy years of age, we live alone and neither of us made this reported telephone call.
I got me Verizon bill and it had a charge for ID Lifeguard Credit for 12.95 a month. I called both Verizon and ILD to question the charge. Verizon only stated that they received this charge through a vendor. Verizon agreed to credit me and block any future charges. Why does Verizon accept these charges? Could I set up an account to bill people through Verizon? It just doesnt seem right. I called ILD and they claimed I or someone in my household signed up for this monthly credit monitoring service. If so, I never received anything in the mail or email related to their services. They agreed to cancel and also credit my account. It sure smells like a scam. I will monitor my bill to see if the credits are applied.
Bill from AT&T for $13.50 for Directory Assistance calls (includes Fed charges, state taxes).
Never made the calls dialing [protected] number.
AT&T says they can't help what third party companies do, and they can't stop the customer from using other directory assistance services.
AT&T says they are "not affiliated" with "CALLING 10", ILD Teleservices, Inc., but they can do their "BILLING" for them?
AT&T is the one doing the SLAMMING here!
Telemarketers are BIG FRAUDS. If their mouth is moving ... you can be sure they are lying. I would suggest...
My AT&T phone bill showed a charge appearing from the above company which I never authorized. I called the number AT&T gave me that was for ILD teleservices. They told me that they are only the accounting part of this firm & gave me number for World Web Pages [protected] to call.
World Web Pages rep told me that one of my employees authorized the service. I asked them if I can see/listen to the recorded authorization. Person told me "that is a third party calling & let me see if I can find it" . She did find it & let me listen to it. The recorded conversation did not include the full live conversation with my employee but only words such as "administrator", "Yes", "Yes" . It appeared that it had been edited.
I talked to my employee and she told me they (the telemarketing company) wouldn't quit calling. They called our business every 15 minutes and said they are calling from yellow pages and only want her to confirm the advertising within yellow pages. They asked her position within the company. My employee said "seamstress and she is not an authorized person ". They tricked her basically to say "administrator" and "yes" to some of the obvious questions . They told her that there will be information sent to us via mail. I do not remember receiving any mail from WWP .
I spent alot of time this afternoon calling them as not straight forward reaching them. They took out Feb month's charges off but not January charges.
I am very upset with World Web Pages to allow their telemarketing company to create business for them going fraudulent.
My July bill had a fake calling charge for $7.47 - DIR ASST [protected] -
This is a scam, I called the number they had on my AT&T bill [protected] and the lady
took my address in a sec. to send me a refund and also to block my number from future calls.
I asked her if this is spam and threatened to call FTC on them. She read a whole paragraph abt the
legality of their business.
I have requested all those documents through mail and will file a case with the FTC.
Please take a moment to report these occurances, under different names.
Just like the other complaint about this bogus company, I noticed that ny phone bill jumped up by about $15 one month, and at very end of bill there was a charge for "ILD Teleservices" for $14.95. I had no idea what this was/had never heard of such a thing. So called the number listed on my bill for questions and was told by a very snitty woman that I had signed up for this service and she had a specific date and time (although the time changed when she repeated it to me minutes later). When I told her I had never heard of this service/company and had certainly not signed up she said the only way I could prove that and get a refund was to get my internet service provider to send me an email confirming that the "sign-up IP address" Total Contact Solutions had on file for me was not mine. She was very quick to allow me to cancel the services, however. When I contacted my internet service provider (also my telephoen company) I was told that such a confimration was impossible, that they don't store these numbers and that they are randomly assigned and you don't have just 1 (they're generated when your modem is turned on/off). The fact that on the TCS site they have a page devoted to "why did I get billed for this" seems to speak volumes. (that page content and URL are below). My phone company put a block on my acount such that third party billers can't bill to my phone bill (I never knew about such a thing) - suggest everyone requests it.
Why Did I Get Billed
I didn't order this service why is this charge on my phone bill?
First, YOU ARE NOT LIABLE FOR THESE CHARGES if you did not sign up or don't want our service. We have a 'No Questions Asked' cancellation policy. If you wish to cancel immediately, click here or please call [protected].
EmployeeNotificationServices, LLC markets EXCLUSIVELY on the Internet using Marketing Agents who in turn use a variety of resources to obtain enrollments in our service.
We validate ALL customers by sending a Confirmation Email and checking phone numbers by using a number of industry services. Sometimes things go awry. Here are some of the reasons a charge appeared on your Phone Bill.
On 06 Jun 2009, Foneright, Inc, through IDL Teleservices, Inc. billed my home phone for voice mail service...
I received multiple charges on my Phone bill for something called ILD Teleservices Long Distance Calls (toll charge inquiries call [protected]). They charged me 14.95 and back dated charges over many months. I have received no satisfaction of deletion of the charges from Frontier, even though i have a contract with them for unlimited calling and voicemail services. They are forcing me to get my money back from this fraudulent company, who is requesting even MORE personal information from me.. why? so that they can rob me further with identity theft?
ILD Teleservices, Inc. added charges $31.99 to my AT&T phone bill last month. I called AT&T and was asked to call ILD direct. After called ILD [protected]), the lady agreed to remove the service and so as the charges and also asked my e-mail to send the cancel confirmation. I never received the cancel confirmation e-mail. I therefore, disconnected my service with AT&T to prevent any further charges. One month later, I received AT&T FINAL bill, the ILD charges are still show. I called AT&T and was told "Nothing we can do about it." I do not know why should I pay the charges I never requested or authorized? I am thinking just let the bill go to collection...which, of course, will hurt my credit history.
While travelling to Grand Rapids, Mi, I had to call my contect cell phone in Ohio from the airport public phone. i made the mistake to pay with my credit card.
The call lasted 2 minutes (according to records), no operator was involved. I was charged 21.36$ for the call by IDL (I found out when i received my bill).
I got from IDL the breakdownd of the charges:
Rate per minute: $1.29 x 2 = $2.58
Operator Fee = $5.99
Billing Fee= $1.75
Service Fees = $8.50
No need to say this is a total ripoff...
I attempted to make a call from several pay phones in the Sacramento International Airport late on 12/19/08. They advertised a 50 cent fee for ten minutes (I believe) to anywhere in the U.S. I tried thirty or so different coins to make a call, but they just dropped into the coin return. The phone number of the company that owns the phones was not an 800 number, so there was no way to contact them for assistance without depositing 50 cents! I chose to use my debit card, thinking there would be the usual $3-5.00 fee charged at most airport payphones.
When going over charges on my checking account several days later, I found that ILD Telecommunications had debited my account $28.41 for a 3 minute phone call and $16.38 for one that lasted less than a minute.
I called the company, and was told there is an initial $10 'operator assistance fee' when making pay phone calls (I did not use an operator to make the calls), on top of the outrageous per-minute fee. I was able to get a refund for the smaller call, and they took 35% off the other. I was told that by law, they do not have to post debit and credit card fees on pay phones! Apparently, judging from other complaints against ILD on this site, I'm lucky to have been charged what amounts to about $6.00 a minute to call across town.
Our Qwest telephone bill reflected an $8.43 YOUR PRODUCTBILLSETUP charge from ILD Teleservices, Inc. I contacted their customer service department to question this charge - the agent could not, or would not, provide any details about what I was being charged for. She only stated that it was the result of an on-line request for service. I told her that we had not placed any order for any type of service on-line and that obviously the charges were either erroneous or fradulent and demanded that they credit back the charge and delete all of our information from their data-bases.
I then called Qwest to see that the charges were taken off our bill. Unlike AT&T, who according to other entries on this forum, will refund or credit customer accounts for fradulent charges, Qwest is trying to tell us that it is the LAW that any third party can make unauthorized charges to our phone bill without our approval or verification from us. Sounds like a call to the Attorney General's office might be in order!
ILD Teleservices, Inc charged by phone bill $8.43. When I called them, they referred me to Your Product Bill . YPB told me the charge was for an 800 number that I had subscribed to. Not so. This is a total scam, they assured me that the charge will not appear again and that it has been cancelled. However, I must pay the $8.43 now. This is so unfair.