The complaint has been investigated and
resolved to the customer's satisfaction
ICapital BancAwful experience


I am a former employee, and glad to see that there are others bringing Tom Brook and Alyssa Heitman's fraudulent actions into light. From my experience, Tom and Alyssa POCKET the retainer fees, promising loan after loan after loan, but with NO results. When questioned about closing dates, clients were told time after time that they needed to submit more and more irrelevant paperwork... Months AFTER the first promised closing date. If you can't get them a loan, you need to say it to them upfront; just like every other LEGITIMATE bank, you'd know within 48-hours (typically less!) whether or not they would be approved based on simple facts.

Tom Brooks and Alyssa Heitman are FRAUDS to the EXTREME!!! Lenders were NEVER contacted for any of my clients, and I'm positive that other ex-employees can testify to this. After months of working very hard for Tom, my clients' vital and sensitive information sat on a desk untouched, all while Tom and Alyssa were very busy doing other things, like browsing MySpace. I feel terrible for all of the people I brought in for his company, because every last one of them has walked away losing thousands of dollars and a whole lot of trust. Tom Brook's and Alyssa Heitman's (a.k.a. Alyssa Heiman Butler) actions are damaging to both employees and clients; every ONE of his actions causes THOUSANDS of negative life-impacting reactions.

For the TWO current employees he has remaining, you will never see a penny of your commissions, but you will gain a tarnished reputation amongst every new account you've brought in.



  • Ma
    MACGold Jul 26, 2009

    I am glad you came forward. We want to stop these kind of people who are FRAUD! SHAME ON THEM. We need to continue to Blacklist them because they will continue to do this to other people worldwide. Alyssa Heitman and Tom Brook's fraud activities need to be reported to FBI. Here's one of their ads: .

    0 Votes
  • Sa
    Save Yourselves May 21, 2009

    Funny how so many employees (who have never met each other before) can come to the SAME conclusion about Alyssa Heitman and Tom Brook's fraud of a business. With all of the money YOU have practically stolen from your victims, Alyssa, you should invest it in a dictionary to at least get your vocabulary and sentences right.

    1 Votes
  • Al
    Alyssa Mar 31, 2009

    Hi Henry from Chicago, IL, I am the person who fired you from Chicago Commercial Capital for having your friends write out phony Checks to submit in to our lending department and they bounced all at the same time. And then you asked our company to give you payment advancements that equalled to be large sums of monies and we realized your clients were your friends writing out rubber checks and then you were TERMINATED. I guess your experience along with others who are dishonest got caught, then I guess we all have a BETTER understanding.

    Thank you for your false statement.

    0 Votes

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