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CB Beauty and Well-being Review of Hope Health Supplies
Hope Health Supplies

Hope Health Supplies review: Kn95 masks poor customer service, slow shipping and poor-quality control

J
Author of the review
5:56 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I ordered KN95 Masks and Surgical masks. Quick Shipping was advertised, but the shipment took months, and I would not receive responses when I e-mailed their customer service department. Now as we are using the KN95 masks we have found, so far, one mask that has a single strap - nothing to secure the mask to both ears - just one. The company claimed to be located in the US. Not true. Our government needs to regulate foreign vendors. They should be required to let consumers know who and where they are buying their products from.

I would never do business with them again.

Desired outcome: replace the unusable mask

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