CB Vacuum Cleaners Hoover Complaints #102-121

Hoover review: Costumer services

Ruth Vasquez of Compton, US

May 07, 2012 3:22 am UTC

Verified customer

I order a vacuum cleaner for mothers day for my mom that was leaving on may 7 afternoon, I call to order the vacuum cleaner on May 5, 2012, when I placing the order customer services asked if I pay $ 25.00 extra I will be getting the vacuum cleaner for sure on Monday May 7, 2012, since my mom was leaving Monday I asked the person who was helping me that it was for sure by Monday he said yes . So I pay $25.00 extra . I call Friday just to make sure they also told me Monday . But I'm so disappointed that the vacuum cleaner won't be here by Monday and I won't be able to give my mother her gift plus I have to pay extra so it can be deliver to her since she lives out the country . Today May 7 call the company Hoover they weren't able to help and they told me a different story that it takes 24 hour to process the other i told the supervisor that why they didn't tell that the first time I call now I'm pay extra money and won't received on time . I she think they shouldn't lie to costumers . Very angry about there services.

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Hoover Contacts

Hoover phone numbers

+1 (800) 944-9200

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Customer Service / USA

+1 (888) 768-2014

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Hoover Commercial / USA

+44 168 572 1222

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United Kingdom

+49 180 662 5562

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Germany

+33 248 558 003

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France

+39 240 048 200

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Italy

+31 334 224 000

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Netherlands

+7 800 707 0204

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Russia

+34 943 914 150

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Hoover emails

support@hoover.com

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Support

Hoover address

7005 Cochran Road, Glenwillow, Ohio, 44139, United States

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