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CB Car Dealers Review of Honda Financial Recovery Services
Honda Financial Recovery Services

Honda Financial Recovery Services review: FRAUD 1

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8:15 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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We supposedly purchased a repossessed car from this place. Because we were not a licenesed dealer, we were not able to see the car prior to payment being made. They assured us that the ONLY thing wrong with the car was a missing passenger side mirror. Told us that once they rec'd payment they would give us address of repo yard so we can go look at vechicle we did the car is a mess.Broken Bumpber, rust and scratches/dings all over the car. This info was listed on the repo condition form but they withheld the info. Prior to seeing the car, we were told that should we not be happy with it, we could get our money back. LIARS! We immediately called them and they pretty much told us that the problem was ours. REFUSED to give our money back. NASTY PEOPLE total disregard for anyone. How they look in the mirror each morning or in the eyes of their family knowing they screw people everyday is just inconcievable to me. I promise you I will post a complaint on every msg board I can find. If they lose just 1 sale out of my complaint, and I know they will, then they will all continue to be the losers that they are. NEVER EVER EVER will I have anything to do with this company! BUYER BEWARE! THEY WILL SCREW YOU SOONER OR LATER...YOU HAVE BEEN WARNED...

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Vely
, US
Sep 27, 2017 9:36 am EDT

My husband and I went to a Honda dealer to try to buy a car, the deal didn't work out so we left, a month later we received a statement for payment due on our new car, I called the sales rep and he said not to worried that it was 'advertisement' so I let it go, well we received the Western Union receipt of payment for the month of September and the October statement. They used my husband's information to finance a car for someone else! that's not all, we received a bill for tolls for that person with the picture of the car they took out. I've on the line for 30 minutes waiting for someone to answer the phone to get an explanation about this issue. BE CAREFUL WITH HONDA, THEY ARE CROOKS!