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[Resolved] Holland & Barrett Retailincomplete order received

Have ordered on 24th September 2019 eight items (order [protected]), including six remedies. On 28th September 2019 have received parcel with only two items inside (two packs of nuts). Have sent email to customer services straight away-no reply. Sought they might have divided order- no, websites says that all my order was in one parcel and everything has been delivered. Sent several more emails to customer services-no response. Still awaiting for six items/remedies I have paid for worth £33.54 with all discounts taken off the full price.

  • Resolution statement

    Received replacement items.

Ol
Oct 02, 2019

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