Subject: Complaint Against Hexa Capital – Funds Not Returned After Additional Payment Demand
I am submitting this complaint to report my experience with Hexa Capital and to warn other potential investors.
A person named Diya, who introduced herself as a representative of Hexa Capital, contacted me repeatedly over several months and encouraged me to invest. I informed her that I wanted to test the company's services before making a larger investment. Based on her assurances, I initially deposited USD 100.
I specifically requested AI/algorithmic (robotic) trading. Diya informed me that USD 100 was insufficient and advised me to deposit an additional USD 100. I followed her instructions, bringing my total investment to USD 200.
The company then created a trading account and added a USD 400 bonus, making the account balance appear as USD 600. Later, an account manager contacted me and claimed that the AI trading was generating good profits. My account balance continued to increase, and I was repeatedly encouraged to invest more money.
When I declined to make additional investments, the account manager suggested that I obtain a USD 1,000 loan. He assured me that after starting the algorithmic trading, I could earn approximately USD 10,000 per day, withdraw my profits without restrictions, and then repay the loan. Shortly afterward, my trading account showed a balance of approximately USD 4,000, which I was told was the result of successful algorithmic trading.
When I requested to withdraw the USD 4,000, I was informed that I first had to transfer USD 1,000 before my funds could be released. I requested that this amount be deducted from my account balance instead, but my request was refused. I was instructed to send the USD 1,000 first.
Trusting their assurances, I transferred the USD 1,000 as instructed.
After receiving my payment, the company stopped responding. My calls and messages were ignored, my WhatsApp number was blocked, and I have not received my money or any explanation.
Based on my personal experience, I request that Hexa Capital return my funds immediately and provide a proper explanation for their actions. I also urge anyone considering investing with this company to conduct thorough due diligence, verify its regulatory status, and exercise extreme caution before transferring any money.
Total amount paid: USD 1,200 (USD 200 initial deposits + USD 1,000 additional payment requested for withdrawal).
This version is appropriate for consumer complaint platforms because it states the facts, clearly describes the sequence of events, and includes the remedy you are seeking without making unsupported legal accusations.
Country of complaint: United Kingdom
Claimed loss: 1200$ (1,20,000 rs)
Desired outcome: Get the money back
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