Hendrck Gouws — False advertising
I recently Purchased a Mercedes Benz from an individual in Chicago. During the time I was considering the purchase the owner informed me that he replaced the battery with a Duralast Gold battery and that this battery also had a year replacement warrantee.
This battery did not last very long because the date on the battery clearly states 12/09 and it is completely flat and, does not take a charge either. There is obviously something wrong with it. I had the alternator tested to eliminate it as the problem and the test revealed that the alternator is in very good condition and charges just fine.
I called don to the local Autozone (in Apopka FL) and informed them of the problem. One of the employees (called "G") assured me there is no problem. Once there he informed me that they would need to run a few tests and he would call me back in 15 minutes. I returned home and an hour and a half later still did not receive the call. I went down to the store again and walked in just as "G" was about to leave for the day. He saw me and said "I was just about to call you" LOL sure you were.
Anyway, then he instructed a Spanish speaking individual to change the battery because it was bad. The man asked me for my phone number to trace the original purchase. Well I informed him that I purchased the car with the battery already installed. He immediately said well then the battery has no replacement warrantee on it. WOW ! and to top it off I was suddenly treated as a scammer ??????
Ok so as soon as the battery owner's name change the battery is suddenly no good for three years anymore ?? I would really like to know how the battery is informed that a change of ownership has taken place and therefore he can die now !!
When a manufacturer places a warrantee on a product it is the PRODUCT that is warranted not the damn owner !
As far as I am concerned DURALAST is guitly of FALSE ADVERTISING and I will make it a personal mission to inform the world of it. Talk about SCAMMERS !!! I was ripped of by Autozone / Duralast and the world will know.