Hardee's Restaurants review: Cold food and tore up buns, smashed buns

A couple days ago I went to hardees got the chicken sandwich combo. I ordered a large fry instead of small fry. Asked for them to cook them fresh. When I got my order my fries was cold and a small fry. Told the lady at drive up I would like to have hot fries. She argued with me that they are hot. I handed her a fry she said she dont know why they are cold but will fix me more. Got them they was hot but small fry. Got home to eat my chicken sandwich it was burnt and hard. Called back down., anager told me next time I come in bring my receipt with his name on top and I will get a new meal. Again my chicken was burnt. Went back again today sat 9/19/2020 for a breakfast sanwich and hasbrowns. Hashbrowns was cold. My breakfast sandwich (loaded omlet) bottom on biscuit was in 4 oieces. Went back showed manager my biscuit. He said they put it on there because it was the last biscuit they had. Told me he would put it on a crosaunt. Got it and it was on a bun. Looked like someone took their fist and punched it before they gave it to me. Had to get a different one. This one came on a biscuit. Seems like everytime I go there my food is either cold or burnt.