Reference number gcw3681683791
The item was misrepresented and the transaction was fraudulent. The seller posted the ad without an image, promising one would be "coming soon." The ad ran for awhile and no image appeared. I didn't want to lose the amp to another buyer so I bought it. Last night when it was delivered I opened only the top of the box it and saw that it's covering is the less desirable black tolex and not the tweed as pictured in all other images of the Pro Jr. IV. The reason for that is, I found out this morning when I took it out of the box, it is not the model amp it is advertised to be. It is not a Pro Jr. IV but an earlier model. I'd like to think this was an honest mistake. I expect better from Guitar Center. I have a return label provided by a GC rep but still don't have the amp I want. GC should make that happen somehow. Even if it means swapping a new one for this one. You guys don't need any more bad reviews. I ignored them and now question the wisdom of doing so. All reps have already apologized and it's appreciated.
Desired outcome: Get me the item I thought I bought.