The complaint has been investigated and
resolved to the customer's satisfactionResolved GreatGlam.com — Refund
resolved to the customer's satisfaction
I'm so disappointed with my first purchase at Great Glam. On June 3rd 2009, I ordered 2 dresses from Great Glam for $59.09. When the dresses arrived I noticed one of the dresses was extremely small and there was no way it would fit me. Not to mention it didn't look much like the picture on the website. The item was titled "Brought It" and was $28.80. So I decided to return the dress. It was shipped back on June 15th (still within the time frame of returns) via USPS First Class Mail, still in original shape, unworn, with all the tags still attached. I was told that the item had been received back but I still haven't received the refund as promised and it is now July 26th 2009.
I will update this if the refund is received.