Gramercy Group Customer Service Phone, Email, Contacts

Gramercy Group
reviews & complaints

Learn how the rating is calculated

1.0 2 Reviews

Gramercy Group Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with Gramercy Group at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
The authenticity of the customer service contact information for Gramercy Group has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Gramercy Group. We promise not to send you any unrelated messages
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

Gramercy Group reviews & complaints 2

Filter reviews by rating
0 review
0 review
0 review
0 review
0 review
Sort by:

Newest Gramercy Group reviews & complaints

5:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Gramercy Group Michael Gale

Below are some of the techniques Gale employed to delay and avoid proceedings against him: 

1. Initially, when you ask for a loan to be repaid or fees owed to you, etc., his approach is to provide personal assurances that it will be repaid soon – but always relying on an external event to happen, which is always just around the corner, ie. a capital raising, proceeds from a deal about to close, proceeds from a transaction about to happen, a big fee payment coming, etc.

2. As you get more frustrated, and more aggressive, he will still continue to appeal to your better sense of fairness, and he will try and manipulate you to give him the benefit of the doubt.  He will freely act as if he’s being completely transparent, offering to let you speak directly to others, or more often than not – forwarding you meaningless documents, email, Heads of Agreement or Term Sheets to indicate that “it really is just about to happen, and you just need to wait”.  I can assure you, none of it will come to anything.

3. When you finally get down to sending him Letters of Demand, etc., he will start to try and get you to doubt yourself by whatever means possible, by implying you agreed something else in a conversation, or that you could expose yourself to damages if you upset the current deal in process (Martin Cooper loves beating this drum), and somehow tries to make you think that you’re being too aggressive, and if you continue, you’ll end up getting nothing.

4. When you realise this is all another smokescreen, and you push the button on legal proceedings, this is where he really starts to go into delusional and compulsive lie telling, and employing whatever means necessary to delay or frustrate the process.  

5. Initially, he may attempt to reach a “Settlement Agreement” with you.  Don’t be fooled by this.  This is just another blocking tactic intended to delay and avoid paying.  It will buy him more time.  Do not expect him to honour any obligations under the Settlement Deed apart from perhaps the initial payment, if required.

6. The Settlement Agreement (which he won’t honour) will buy him another 6 to 12 months of avoiding going to court.  But when you do commence proceedings, these are just some of the things he did once we started Court action:
He became completely unavailable to receive service of proceedings, with all his known addresses being mail boxes, or transient rental offices, etc.
Even when you track him down physically, corner him and put the documents on his person and say “you have been served”, he will let the documents drop to the ground and walk away.  He will then send an email to you, cc’ing his and your lawyers, saying he is not avoiding service, and you can send to his address in (insert name of new location) which again will be another mailbox.  Again – all this is designed to simply delay and avoid, but he continues to try and build a paper-trail of being available, transparent and conciliatory.
Once you actually serve him (which is a massive undertaking in itself), he will immediately claim that he wasn’t properly served or that there is something wrong with the service documents.
If you can get him to accept that he has actually been validly served, he will then immediately respond with a motion to have the case dismissed or set aside on some ridiculous grounds, which rely completely on his recollection of conversations you never actually had, or verbal agreements he suggests you entered into, but never did.  He will lay all the blame on you, and deny anything is owed;
When this fails, he will then submit a Defense and Counterclaim, which will try and confuse and muddle things at every turn, to create doubt in both the judge’s mind (and your mind) regarding what is actually (usually) a black-and-white contractual agreement which he has breached.  He is very clever here, in that he includes lots of small elements of truth (about times and dates of conversations for example), and emails that suit his purpose, but manipulates what was said and agreed.  He also makes wild counterclaims re: damages to create fear.
With everyone amply confused (and you fearful), he may attempt to go to mediation first, as this further delays the actual Court process.  He will make a ridiculous offer which you can not accept.  A further waste of time and money.  He may try and convince you to enter another (or the first) Settlement Agreement here.
When mediation fails, he will then continue to use the approach of “muddle and confuse”, with a highly convoluted affidavit, so you will be unable to obtain Summary Judgement against him, and will need to go to full trial.  When this process starts, he will fabricate or falsify anything he needs in order to prove his case.  He has absolutely no issue perjuring himself, and concocts all manner of rubbish.
As Court dates come closer, he will request that they be deferred on any of the following grounds (these are the ones he used with us):
Unable to appear due to business travel;
Unable to appear due to (elective) medical procedure;
Request an extension to gather evidence or for discovery;
Change of lawyers (previous lawyers ceasing to act for him as he never paid their bills);
Needing more time for new lawyers to get up to speed;
It goes on and on and on
As the Court date nears, after he has exhausted all his options to delay proceedings, you can be assured that he will have no intention of actually appearing.  He will be conveniently in another part of the world.  However, he will try and strike a new Settlement Agreement at 5 minutes to midnight, often bringing another party into the process who is willing to “buy out your interest” (eg. PEGG).  Again, he will request you consent to a further deferral of the Court date so you can further negotiate and finalize the new Settlement Agreement.
I had a conversation with him and PEGG, and we agreed a settlement verbally, and then what was sent through via email was completely different.  We argued over this for more than 3 months (again, using all this time to delay things further) in the vain hope I was going to get some money out of PEGG.  
When we finally agreed a Settlement, PEGG only honored the initial payment due upon signing, and then failed to make any subsequent payments – but it bought Gale another 6 months, and it didn’t cost him anything personally.
7. Assuming you haven’t lost the will to live after all of the above, at some point, you can assume you will obtain judgement against Gale.  Hallelujah.  But that doesn’t really bother him that much.  My lawyers did a number of clever things along the way, which enabled us to finally get our money out of him.  One of the key things was to get Gale to provide a personal guarantee (become guarantor on the debt owed by Gramercy) in one of the earlier Settlement Agreements, which is how we got to include him personally in all the proceedings, and ultimately how we were able to commence bankruptcy proceedings against him personally – not the Company.

8. As much as Gale is delinquent and evasive, and as much as he will pretend he doesn’t care if he becomes a bankrupt (this is what he will say), at the end of the day he does – and he will do anything to avoid it.  Bankruptcy obviously limits a persons ability to travel, act as a Director, borrow money, spend money, earn money, etc.  It was literally at midnight the night before he was to be bankrupted in the Australian Federal Magistrates Court that he came through with the money he owed, which appeared from nowhere.  

It literally took almost bankrupting him for him to magically find the money owed to me.  However, unfortunately, you can be certain that this money came from someone else, like Joe Smith, probably on the basis that he was investing in the business or lending the Company money, and not on the basis that Gale was going to use it to settle his own personal debt obligations to avoid bankruptcy.

But that’s the way he rolls.  And with me out of the way, he went straight back to fleecing more people of their hard-earned money, either by getting potential investee companies to pay him / Gramercy fees based on empty promises of his ability to raise money for them; or by drawing other unsuspecting victims (whether they be investors or lenders) into his web of deceit, regarding some new scam or another.

All the time, continuing to fly around the world at the front of the plane, eating at the world’s most lavish restaurants, staying in five star hotels, and living the life of Riley.

Like I’ve said before.  The smoothest, cleverest conman you will ever meet.

Read full review of Gramercy Group
Update by Dauntless
Dec 26, 2014 3:19 pm EST

To add more texture to these statements. Michael Gale used investor money to satisfy fines in his home country of Australia. In this instance; $50, 000 was wired into a Gramercy Private Equity Holdings, Inc, Bank of America account. At this time, Michael Gale used that money to pay the Australian authorities so that he could have his passport re-issued. When the subject came up, Gale flatly denied having used these funds for his personal financial problems. However, this can be substantiated by the attached email exchange between Garry Vernon and a former Gramercy employee. Another successful attempt at misdirection can be seen in Gramercy Commodities. The UAE trading entity setup by Gale and his partners was nothing more than a shell organization brokering bogus oil trades. To date, over $4M dollars of upfront fees have been collected from unsuspecting investors, and not one oil trade has been consummated.

View 0 more photos
Hide full review
5:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Gramercy Group Fraud

Michael Gale and his family stole hundreds of thousands of dollars in fees from clients, partners, investors and never delivered on one investment promise. Before the Gramercy Group web sites were pulled down, Gale stated he and his team were seasoned fund managers with over 30 years of experience, controlling 28 portfolio companies, totaling $50M in direct equity investments. Not only is this complete rubbish, but it can all be substantiated by contacting the CEO's of these companies, as our team did. Michael Gale lied, again, in order to solicit fresh money to fund his lifestyle. Gale took this behavior one step further when he issued funding promissory letters to companies expecting their investments. Gale used contractors like Bruno, and others, attempted to place blame on them because of his previous promises/lies. The reality is simple: PEGG, Angad Paul, Seven Hills (Dave Kattradaga) and Millennium were lined up as investors as stated in the series A terms sheet, which was then circulated to induce further interest from investors and partners. This was a feeble attempt to rob from Peter in order to pay Paul. This has gone on for years, without any evidence of successes, only a trail of collateral damage, bankrupt companies, divorces, and now long over-due criminal investigations that will result in Michael Gale being arrested, indicted and convicted.

Read full review of Gramercy Group
View 0 more photos
Hide full review

Is Gramercy Group legit?

Our verdict: Complaints Board's thorough examination reveals Gramercy Group as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Gramercy Group stands out for its commitment to quality and security. Clients considering Gramercy Group should delve into its customer service record to gauge compatibility with their expectations.

Gramercy Group earns 91% level of Trustworthiness

Perfect Trust Endorsement: Gramercy Group achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Gramercy Group. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Gramercy Group website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Gramercy Group has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Gramercy Group contacts


Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is associated with Gramercy Group? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gramercy Group Customer Service. Initial Gramercy Group complaints should be directed to their team directly. You can find contact details for Gramercy Group above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Gramercy Group. Discuss the issues you have had with Gramercy Group and work with their customer service team to find a resolution.