The complaint has been investigated and
resolved to the customer's satisfactionResolved Graham Block — Advice on bad builder
resolved to the customer's satisfaction
I am looking for advice on how to follow up on a builder that has not met his obligations.
Graham Block from Build Solutions under took to do R300 000 alterations to my home in January 2007.
Unfortunately he doesn't seem to be registered with the NHBR.
He did the majority of the work he promised in the first 6 months, but after receiving final payment has been lax to complete the job.
There is still about R20 000 of work outstanding as well as sud-standard work that I am not happy with (especially roof leaks everywhere).
He is actually my neighbor and everytime I speak to him, he gives a date in the next month that he will complete the job,
but never actually comes and then gives another extended date.
After 25 months of lies I don't know how to handle the situation.
Could you please respond with some advice