Menu
CB Fitness Centers and Gyms Gold's Gym 2555 SW Military Dr, San Antonio, TX, 78224, US
Gold's Gym company logo
Gold's Gym
reviews & complaints
Gold's Gym company logo

Gold's Gym

2555 SW Military Dr, San Antonio, TX, 78224, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
5:00 am - 12:00 am
Tue
5:00 am - 12:00 am
Wed
5:00 am - 12:00 am
Thu
5:00 am - 12:00 am
Fri
5:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
M
9:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gold's Gym - cable fly weight machine’s

Golds gym location 2255 SW Military Dr, San Antonio Texas 78224, is one I will not be returning to anymore until the equipment here is replaced, all of it is damaged, and tonight I witnessed that first hand, I was doing cable flys and both sides of the machine malfunctioned and snapped on me, the pins came out of the left side and the whole thing flew up, while the other side came out of what should have kept the arm of the machine in place, and went completely down, my arm pulled back with the machine as it went down and is a bit tense because of that. I could've broke my arm had I not let go of the grips as it malfunctioned, I'm very cautious with everything I do in the weight room because I know the seriousness of what can happen. I know stuff like this shouldn't happen, the gold's corporation is one of the best gyms in America, and this establishment does not represent that in the slightest way.
I was told 100 thousand dollars was being put into the facility, but I still see the same damaged and old equipment every time I walk through those doors, and that's not okay.
I feel like employees of this location treat it they way you do, because of the location of this establishment it is on the south side of San Antonio and 90% of the people in here are minority's, but regardless, that should not matter.
I hope this establishment makes the necessary changes it needs.

Read full review of Gold's Gym
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.