Menu
CB Wedding and Party Global Wedding & Events Co. Beware, this company is a Brides nightmare!
Global Wedding & Events Co.

Global Wedding & Events Co. review: Beware, this company is a Brides nightmare! 128

S
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company seems to be the perfect one stop shop for everything you need to make that special day truly memorable. Unfortunately, it will prove to be memorable for all the WRONG reasons. Mr Carl Manning and his staff (Filomena etc..) are extremely unprofessional and completely disorganized. Each meeting proved to be pointless, appointments are consistently broken and the claim to be affordable in comparison proves to be a total lie. While Carl seems charming, disagree with anything he has to say and watch his time bomb hit self destruct. It is 10 days before our wedding and NOTHING has been done. We have not seen sample centre pieces or bouquets, wedding decor or anything. The price keeps changing, even though the contract states something different. Being such an important day, and the flowers are so integral, we decided that seeing as nothing has been done to date, it was time to make alternative plans. Filomena wanted to change the cost of our centrepeices and our beautiful Hydrangas to CARNATIONS?!?! When we obviously would not agree she claimed that she would not lose her shirt over our business and encouraged us to cancel our flowers... which is exactly what we did. No calls were returned for over a week (keep in mind this is within a 3 week window of our wedding) and all the excuses were exhausted. We needed to cancel, confirm our other arrangements, but now Carl says we wont get our deposit back? Is he serious? It was them that encouraged us to cancel the flowers only weeks before the wedding. They probably assumed that we wouldn't be able to make alternative arrangements this quickly, and that we would just pay the additional costs and settle for the ugly flowers. BEWARE, this company is a Brides nightmare. Carl decided to return our call (inappropriately) at 9 PM only to yell at the soon to be bride, putting her in tears, and still not offering any solutions. This is one headache that everyone should avoid. I would never refer them to anyone.

More Global Wedding & Events Co. reviews & complaints

Global Wedding & Events Co. - POSTS PAST DEC 31ST 2008 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
128 comments
Add a comment
N
N
None
Toronto, CA
May 26, 2009 2:42 pm EDT

Kathleen T,

You are a little misguided to say the least. Not sure how someone can read all the complaints on Global Weddings and the other companies that they have owned and still want to deal with them and risk getting/not getting what you wanted or paid for. I think this is what it boils down to ultimately - taking unnecessary risks. If faced with the decision to buy something from a store that has a whole slew of complaints against them versus buying from a store that has no complaints against them, which decision makes more sense? Yes there are not a whole lot of complaints on this website on Global Weddings (only 3 pages + plus the complaints on the other forums), but at the end of the day, it is all relative. How many other similar wedding companies have this many complaints against them and have been showcased on Global TV for questionable business practices. I work in this industry and never have I come across such gross disregard for customer service and blatant criminal behaviour. I am either going to have to come to the conclusion that you are not too bright or that you are in fact Karl as many other people have implied. If being a Bridezilla (as you put it) equates to being smart with ones own money and doing ones own due diligence to make sure the company you deal with is reputable, then yes I am most definitely a Bridezilla as a result of have the "privilege" of losing a large sum of my money to Global Weddings and getting absolutely nothing in return.

S
S
Sarita Singh
Mississauga, CA
May 25, 2009 10:45 am EDT

KATHLEEN T is KHALID USMANI POSING UP AS A BRIDE... ULTIMATELY HE HAS GONE DOWN TO THE LOWEST LEVEL POSSIBLE... HE MUST BE DESPERATE FOR BUSINESS TO GO THIS LOW AS TO PRETEND HE IS SOMEONE ELSE TO TRY AND CONNIVE AND TAKE ADVANTAGE OF MORE PEOPLE.. HOW DARE YOU CALL US BRIDEZILLAS.. YOU ARE NOTHING BUT A MONSTER... DONT THEY TEACH KARMA IN YOUR RELIGION? THATS OKAY I AM SURE THAT KARMA WILL HIT YOU BACK IN TEN FOLDS! I DONT KNOW HOW YOU CAN SLEEP AT NIGHT? ALL OF US THAT HAS BEEN VICTIMS OF YOU CAN MOVE ON, YOUR CONSCIENCE AND BAD KARMA WILL CATCH UP TO YOU EVENTUALLY.. YOU THINK YOU HAVE A ONE UP ON THE PEOPLE YOU TAKE ADVANTAGE OF, BUT TRUST ME WHEN I SAY NATURE HAS A WAY OF MAKING THINGS EVEN... EVIL PEOPLE WILL GET WHAT THEY DESERVE!I CURSE YOU AND YOUR FAMILY WITH NOTHING BAD BAD OMENS!

C
C
Christy
cambridge, CA
May 24, 2009 10:47 am EDT

Yes, the tree pages of people on here are all crazies and the complaints to the consumer protection and BBB are all false. Feel free to enjoy your moment but don't assume you know as personally.

Thanks for the update and congrats.

K
K
Kathleen T
Ancaster, CA
May 23, 2009 1:48 pm EDT

So I have left a few posts on here. I started off by saying how wonderful everyone was to me at Global Wedding and that they gave me an AMAZING deal on my dress. Many of you thought that in the end something bad would happen, either I would not get my dress or they would try and charge me way more than it was supposed to be.

Well guess what. I JUST picked up my dress, it is GORGEOUS, and while I was there the entire staff was awesome yet again. They did not try to charge me extra or rip me off in any way. I ended up getting a designer dress for almost half the price.

Again, I am sorry if some of you have had bad experiences but being that there is only a small handful of people complaining I will stick to what I said at the start, I think YOU guys are the problem not them.

I wish you all luck, lose the bridzilla attitudes and I think you will have a much easier time.

T
T
Tim
, CA
May 05, 2009 9:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had my problems with them this past week at our second appointment with them. Luckily I came out without signing anything. Basically they didn't want to show us the limo, flowers, decorations, ceremony locations etc. without actually booking with them first. I can't really make a deposit on empty promises so decided to leave. When we were outside, I decided to ask customers that were coming into the store if they booked with them yet and warned them about the customer service. Out comes the owner and starts swearing at our wedding party and telling us he'll call security etc. Empty promises and empty threats, we decided to leave.

I wish I would have read about this company prior to going, would've saved me so much time!

I've created a Facebook group for those interested in joining and spreading awareness of Global Wedding and other wedding companies like these.

http://www.facebook.com/group.php?gid=80999972839

N
N
None
, CA
Apr 28, 2009 8:22 pm EDT

Old complaints deleted from this thread...

Global Wedding & Events Co
Posted: 2007-05-11 by Franco Fuda [send email]
Bait and switch on center pieces three weeks before wedding!

Complaint Rating:
Please, anybody planning a wedding be extremely careful of a company called global wedding & events co, located in Mississauga Ontario Canada. Approximately 6 weeks before our wedding we seek out the help of a Mr. Carl Manning from this company to assist in the preparation and purchase $30.00 a piece decorated glass vases. Which were to be delivered and set up at the hall the day before our wedding. Approx three weeks before the wedding we thought we would be proactive and call Global. Mr Manning answered saying that the center pieces were in stock as he had to order them but didn't want us to come in yet as the demo one he had planned for us to see wasn't quite ready yet. We insisted on coming in to his place of business and to my finances horror he had a totally different center piece set up for us to see. When we told him it was not the one we had selected, he said the ones we chose were out of stock. Sounds like he knew this to be true weeks before but didn't tell us and took our down payment and expected us not to notice the switch. I haven't went to get our down payment back yet, but we hope we have no problems in doing so. After telling him it was 3 weeks to our wedding and asking him to come up with an alternative he just offered to give us our down payment back and leave us high and dry 3 weeks before, without any center pieces. Carl is a smooth talker and told us countless stories on how he saved a lot of weddings from potential disasters, before the down payment was given to him. We thought that the stories were kind of strange at first meeting but thought nothing of it. Turns out he was blowing out a lot of hot air! Please Beware!
Comments Canada Wedding Services
Share with others:
Was the above complaint useful to you?

Comments

270 days ago by Disappointed Bride To Be [send email]
I am dealing with Global Wedding and Events too... I refuse to deal with Carl! You are absolutely right! He is a smooth talker that is only interested in your money! I ordered most of my things from there and I have already had a couple of problems... Him conveniently forgetting the prices he quoted me. My centerpieces have not come in yet, but I got a call the other day saying my rental centerpieces were in... I bought those, i didn't rent them. So, I asked that they be in next week... Hopefully that will happen! My favors, although reassured that I'd be getting them, are no longer available... So, I'm putting up a stink about that! I refuse to settle since I have given my good hard cash to him!

Do not deal with Carl!

266 days ago by Franco Fuda [send email]
This is in response to a few people emailing me about my further experiences with "Carl Manning" and Global Wedding & Events Co. I am very happy for one that my comments were able to be seen by people either thinking about dealing with global or who have already signed up to deal with them. If your thinking of dealing with them or have enlisted there services and have time left before the wedding to find someone else to plan your wedding, please run! Its now two weeks to my wedding and although we did get our money back from Carl, we were still stuck in trying to find someone else to set up and deliver our center pieces three weeks to the date. Luckily we found someone through the banquet hall owner we are dealing with. He has been in the business forever, understood our dilemma and set up a meeting with someone the very next day. Getting back to Carl... When my fiancee was in the process of trying to get our down payment back many promised phone calls were left unanswered. We had to get our money back asap and find someone else and this made our situation a lot more frustrating. Once when we called from another phone number and asked to speak to Carl, a lady answered then handed the phone over to some other guy. We finally had enough and told the lady we were coming in the next day at 9 am sharp to cancel and pick-up our money. When my fiancee arrived she dealt with Carl. He had nothing to say, no words were exchanged, not even an apology! To top it all off, my fiancee noticed that the date of our wedding was wrong on the invoice. Instead of saying June 2nd it read June 7th! They are incompetent, and really unprofessional. I would not recommend Global wedding and events co after this frustrating experience.

226 days ago by Disappointed Groom To Be [send email]
I've had some really terrible experiences with Global Weddings and in particular with Carl. Let me just iterate for anyone having their doubts that he is indeed a smooth talker who's only after your money. I would advise that for anyone stuck dealing with them in the last stages of your wedding to refuse to work with him and to work with Philomena instead. She cares enough to tell you the truth and to at least try to get everything right.

We signed up with Global Weddings about 6 months before the wedding and spent way too much time with them explaining to them exactly what we wanted. Carl kept assuring us that there was no need to write down these things as he wanted us to believe that we were all good friends. BIG MISTAKE! HE"S A CHEAT AND WILL GO AFTER YOUR MONEY! Thank goodness my father in law asked for every detail in writing. One month before the wedding, my fiance went in to arrange the color etc. of the decorations and all was going fine, until Carl showed up and said that it would cost us extra! What ensued was a long disagreement and a shouting match, which left my fiance in tears at the end of it.

Needless to say, the next day, we found our copy that showed it was included and we took it back to him. Three weeks before the wedding, we went in for a food tasting and he had interpreted our request for 'Indian and Chinese food' as 'West Indian' food (even though we spent an entire hour on the food a few weeks back) and he had gotten us a Carribean caterer! I was so ticked off. But it's too late to switch to another wedding planner as we have no alternative this late in the game, but for anyone considering these people, PLEASE RUN AWAY AS FAST AS YOU CAN!

174 days ago by Susan Smith [send email]
I due agree that no one should ever deal with Karl, however if you are lucky enough to catch Niki in the showroom I would let her deal with my entire wedding... I trust her with my life... Anyone only deal with Niki or Filomena...

112 days ago by Mary [send email]
I got scammed 11000 by Karl and his Real name is ( KARL USMANI ) PHILOMENA IS HIS WIFE, so I wouldn't deal with that company at all, he threatened my husband and I and we lost our money but we will get it back no matter what it takes... HE LIES ABOUT EVERYTHING! Do not trust anything he says... at all... He screwed up my husbands stag, charging $8000 my wedding cake didnt show up and some other things were not brought to the reception as promised...

PLEASE IF YOUR READING THIS DON'T GO THERE AND IF YOU HAVE CONSULT YOUR LAWYER ASAP...

108 days ago by Edmund Mansia [send email]
We also fell into the misfortune of dealing with Karl. This guy is the most dishonest man I have ever met. I so regret ever dealing with him. Lies after lies, he just doesn't stop. I asked for a photographer that would take pictures for the wedding and that we get the the digital copy (raw files) that i can edit it and print it out myself. Stupid me not noticing he wrote that I would get all PROOFS. Guess what? That's just what i got - [censored] ### proofs! For three months i have been trying to get the uncompressed files still haven't sent out thank you cards because of it. I finally was able to get half of the pictures from Philemina and they still have the rest. Also still waiting for video. 3 months since our wedding and all we have is a CD of proofs, half our pictures and no video. All for about $3000. Was so lucky we didn't go decorations and etc. He is our nightmare after the wedding! Mind you the photographer was nice and we had no problems with her. Wish we could have gone to them directly.

DO NOT DEAL WITH KARL UNLESS YOU LIKE NIGHTMARES! DON'T GO THERE PERIOD!

73 days ago by Savy [send email]
I am glad i read this article as my sister was planning on using this company for her wedding. You guys should file a BBB complaint against the company.

53 days ago by Alize [send email]
Hi,

I also went to Global Weddings and was scammed. I filed a complaint with BBB and he refuses to deal with them so even that isn't working. It is the most frustrating thing. All future brides, do not deal with this company, they will bring you to tears, days before you wedding and taint your memories!

21 days ago by Colleen [send email]
Hi Everyone,
I just wanted to add to the horror stories about Karl Usmani and Global Weddings and Events. I honestly think he is one of the most despicable lying creatures EVER and also ran into a LOT of trouble with him. We hired them to decorate our wedding and were scammed into paying an obscene amount ($4300) + the damage deposit... all of which, they kept. Half of what we ordered never came and what did arrive was DISCUSTING! My bridesmaids wore claret red dresses and our decorations were supposed to be silver. What was put up all over the hall and on the head table was LIME GREEN! It was awful! Anyway, we are in the process of suing them. I was wondering if any of you have taken the same route and what kind of luck you've had. You sound as determined as us to get your money back! We have served them, they did not file a defence or show up to court, and we have won our case but now need to enforce the judgment and we have no idea how to go about doing this since we're assuming he will just ignore the next court order. We're worried we might have the wrong names. We named two defendents: Karl Usmani and Canadian Bridal Events DBA (doing business as) Global Weddings and Events Co Inc. Do you know what exactly is the correct name for the business? If anyone would be willing to get back to me I would really really appreciate it!

16 days ago by Scb [send email]
Hey,

My financee and I just booked with this comany in Dec. and they are already falling short of what they promised. I only put down $1000, but I still don't want to lose it. Has anyone been sucessful in getting their money back? If so, how. Any help will be appreciated. Please email me. Thanks.

13 days ago by Michelle Burnaby [send email]
I totally agree, these people were located in Kitchener under Canadian Brial and Events, they left 5 of us brides without anything just a couple of months before our wedding. There company was there one day and gone the next. I spoke with the other brides and wow i couldn't believe what had happened, one bride never had any bouquets, one had no photography, one no limo. These people take your deposit, they push it on you to sign with them and when you go get your deposit back you can't. Karl is a very smooth talker and i advise anyone to beware of this company.
They moved to Mississauga under National Bridal and Events and now Global Weddings i have called the Better Business Bureau and got sooo many complaints on this company it is crazy, people like this should be shut down. They have ruined soo many weddings.
I found out that Karl Usmani goes as Karl Manning, Khalid Manning and who knows how many more names. Please anyone beware of this business... they are cruel, manipulative, dishonest and will do anything to mess up your wedding.
BEWARE OF THIS COMPANY

13 days ago by Melissa Jones [send email]
Please beware of this company, i went with them for my wedding and they screwed everything up, Filomena is a sweet talker too, they all are but, Karl runs the show. They say things and make promises and nothing ever comes about. Filomena will try to get you things but, then she will lie in the end. My fiance had an allergy to nuts and i made that quite clear when i got my cake it had nuts in it. I think these people should be closed up and never be allowd back in business again. They ruin the one day in a woman's life that is the most precious to her. They were recently on Global News where brides were protesting outside saying they ruined my wedding. I know the clip is on Global at Consumer SOS. I know they live in Kitchener and travel back and forth to Mississauga and apparently they lied about the house they live in too. I think these people have reputation of ripping people off and i would advise everyone to beware of these two people they are bad business... Run Away as fast as you can...

10 days ago by Rebecca Chisholm [send email]
I just wanted to post a VERY, VERY, VERY BIG THANK YOU to everyone who has posted their experiences about Global Wedding & Event's Co. We were considering using them for my sisters wedding and I actually had an appointment with Carl on Sunday. I have canceled thanks to everyone's feedback. Thanks again.

4 days ago by Nessalee [send email]
As a photographer in the gta area, and after knowing what this man has done to so many couples, i will make sure he is known for his fraud, and pays the price for the misfortune he has brough unto others. His prices are ridiculous and the amount of wait time is just unbelievable. being that i attend photography conventions about once every 3 months, there is no doubt that i will this matter up to everyones attention.

To all the couples that have been a part of this scam, i wish you all the best in getting your funds back and please spread the word around, the more that know the better.

Thanks for reading.

4 days ago by Old Employee [send email]
Hi there, i have worked for Canadian Bridal in Kitchener for a couple of months and believe me these people are the worst...
As i worked for these people I found out so much about these it made me sick, they treat their employees with disrespect and they make the employees do horrible things. They pay all employees under the table for cash they don't do their taxes or anything else...
They left in one day and apparently they had a business in the U.S.A under American Bridal or something like that. I guess they got in trouble down there because they came back to Canada. These people are a big fraud and will do anything to get what they want. Their business in Mississauga is now in their daughters name and she lives away. I worked there for 2 months and Karl tried to pay me to get to break up his son and his girlfriend, this man is SICK... VERY SICK...and his wife goes with it, she listens to whatever he says. I am finding out more and more about these people i spoke to some of their brides when they were in Kitchener and not one wedding went well... either no photographer, no limo etc... there was always something, i had seen soo many brides in tears it was not funny. I felt soo bad i couldnt' take it anymore and never came back. Please spread the word about these crazy people they want your money and that is it... I hope people really research these people before going with them... I wish someone would shut these people down for good, i just saw them at the Wedding Show in Toronto, and i was disgusted. They should not be advertising and events should not let these people in to advertise... THEY ARE THE BIGGIST LIARS AND JUST WANT YOUR MONEY PLEASE BEWARE OF THIS COMPANY... PLEASE...GO ELSEWHERE, SAVE YOUR MIND...

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Easily add maps and directions to your online party invites. Click to learn how.

C
C
Chris50
, CA
Apr 24, 2009 4:16 pm EDT

SPEAK NOW OR HOLD YOUR PEACE...

Global Wedding Victims...Our file #373365 is in review with

Bianca M. Pocanschi
Consumer Services Officer
Consumer Protection Branch
Ministry of Small Business and Consumer Services
Tel: [protected]
Toll-free: [protected]
Fax: [protected]
Bianca.Pocanschi@ontario.ca
5775 Yonge Street, Suite 1500
Toronto, Ontario M7A 2E5

I am only considered one complaint. It would be helpful if we all complained at the same time. Perhaps that will be more difficult to brush off.

To pursue legal action against a vendor the Consumer Protection Branch must determine the following:

1. the number of complaints (apparently there are not many on file...this is your chance to speak up)
2. the amount of money lost
3.also such factors as the vulnerability of the complainants
4.likelihood of repeat offences
5. public concern
6.risks to legitimate business
7.likelihood of successful prosecution.

Consumer Protection Act needs to see the above point before taking legal action: see link

http://www.gov.on.ca/mgs/en/ConsProt/STEL02_175293.html

Lets work together to put Khalid Usmani and Global Wedding & Events Co. on this list. I think he's more than earned it.

It will be interesting to see how are tax dollars are used.

Christy Luu

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Subject: RE: Global Weddings & Events Co., File No. 373365
Date: Fri, 24 Apr 2009 12:18:08 -0400
From: Bianca.Pocanschi@ontario.ca
To: christy_luu@hotmail.com

Dear Ms. Luu:
This to advise you that your complaint, your letter and the transaction receipts have been sent to the company’s address along with a letter from our office explaining your concerns, the applicability of the Consumer Protection Act, 2002, and requesting a written response.
Please note the Consumer Services Bureau of the Consumer Protection Branch at the Ministry of Small Business and Consumer Services attempts to resolve disputes between consumers and businesses by the way of mediation. These mediation services exist primarily to provide an opportunity to try to resolve disputes with a business before either party decides to initiate legal action. All complaints received are examined to ensure there have been no contraventions of legislations administered by this branch.
Please also note the bureau cannot force a company to resolve your complaint or give you compensation. If a settlement cannot be reached, you have the right to pursue this matter through the courts. If you wish to obtain a legal opinion on your particular situation, you may reach the Lawyer Referral Service at [protected] or visit its website at: . For $6, the service will provide the name of a lawyer who will provide up to 30 minutes free consultation to help you determine your rights and options. To find out more about going to court in Ontario, please contact the Ministry of the Attorney General at 416–326–2220 or 1–800–518–7901 or visit its website at
In response to your questions, please refer to Mrs. Meyer's e-mail of January 20, and April 21, 2009.

***************** In essence, a contract is not binding if not in compliance with the CPA requirements. We will contact you when a reply has been received from the company.*********************************************

We appreciate your patience.
Yours truly,
Bianca M. Pocanschi
Consumer Services Officer

__________________________________________________________________________________________
-----Original Message-----
From: Christy Luu [mailto:christy_luu@hotmail.com]
Sent: Friday, April 24, 2009 12:45 PM
To: Pocanschi, Bianca (MSBCS)
Cc: dyoung@langmichener.ca
Subject: RE: Global Weddings & Events Co., File No. 373365

Bianca,

What does "In essence, a contract is not binding if not in compliance with the CPA requirements"

My contract is not in compliance with the CPA requirements but you cannot get him to return the money or impose any penalties?

What does "in essence" mean? The CPA has cancellation policies and requirements does that not apply to my file?
As well the merchant will tell you he offered me an alternative contract. No such contract was offered or agreed to. Whatever he claims please request proof of it as he verbally satisfied the AMEX ombudsman by making up situations that never occurred.
I thought CPA could enforce the rules. Why are there posts regarding fines, penalties and jail times on your site? How come those files are treated differently? The monetary value of one file may not be significant but there have been numerous complaints with CPA, BBB and even police fraud departments. I can put you in contact with those officers and editors of wedding magazines whom brides have complained to.

Below is a copy of the act that I had forwarded to AMEX in regards to the areas of the CPA that GWE had violated.

If they do not apply could you please explain to me why they don't.

Thank-you.

Christy Luu

----------------------------------------------------------------------------------------------------------------------------------------------------------------
Subject: RE: Global Weddings & Events Co., File No. 373365
Date: Fri, 24 Apr 2009 13:16:39 -0400
From: Bianca.Pocanschi@ontario.ca
To: christy_luu@hotmail.com

Dear Ms. Luu,
My response "in essence" meant basically…
Regarding your second questions, and as per Mrs. Meyer's e-mail of April 21, 2009, we go by the original signed contract.
Regarding enforcing the rules, please note the Consumer Protection Branch (the "CPB") for the province of Ontario stresses education as the required first step to complaint/compliance issues resolution when dealing with a business. Where the CPB receives a complaint alleging an infraction under the Consumer Protection Act, 2002 (the "CPA"), it attempts to mediate with the business and/or advises them of the applicability of the CPA to make them aware of their obligations under provincial consumer law.
In the case of your complaint, we have already notified the business of your complaint and advised them of the applicability of the CPA. We attempt to resolve disputes between consumers and businesses by way of mediation. These mediation services exist primarily to provide consumers an opportunity to try to resolve their disputes with a business before either party decides to initiate legal action.
Any further action that we may take in response to a consumer complaint depends primarily on the consideration of public interest and the management of risk. The number of complaints we have against a business is one of the factors considered in order to determine if enforcement action will be taken. Much like with other enforcement agencies (e.g., the police, the Competition Bureau), we consider not only the number of complaints and the amount of money lost, but also such factors as the vulnerability of the complainants, likelihood of repeat offences, public concern, risks to legitimate business, and likelihood of successful prosecution.

Thank you for bringing your concerns to our attention.

Yours truly,

Bianca M. Pocanschi
Consumer Services Officer

--------------------------------------------------------------------------------
From: christy_luu@hotmail.com
To: bianca.pocanschi@ontario.ca
CC: emansia@sympatico.ca; dkwantat3@hotmail.com; andyleahshannon@rogers.com; gk_2410@hotmail.com; cur_new@hotmail.com; madan.neha@gmail.com; nadia_maharaj12@hotmail.com; anishnabe_ojicree@hotmail.com; fareezar@ateamtransport.com; info@theweddingring.ca; friquelme81@hotmail.com; kelsey_strickland@hotmail.com; sinead@uvl.ca
Subject: RE: Global Weddings & Events Co., File No. 373365
Date: Fri, 24 Apr 2009 13:33:20 -0400

Bianca,

The following are points you mentioned affecting the further enforcement action on Global Wedding & Events Co. Limited.

"Any further action that we may take in response to a consumer complaint depends primarily on the consideration of public interest and the management of risk. The number of complaints we have against a business is one of the factors considered in order to determine if enforcement action will be taken. Much like with other enforcement agencies (e.g., the police, the Competition Bureau), we consider not only the number of complaints and the amount of money lost, but also such factors as the vulnerability of the complainants, likelihood of repeat offences, public concern, risks to legitimate business, and likelihood of successful prosecution."

the number of complaints and ------ (many, please see cc'd emails as well as complaintsboard, BBB reports. I can put you in contact with police officers and wedding magazine editors.)
the amount of money lost, but---------(?)
also such factors as the vulnerability of the complainants, -----------(What does this mean?)
likelihood of repeat offences (very likely, this has happened with all three of thier stores, documented by global TV, BBB and Complaintboards), public concern------------- (I would say this is a concern as much as it is for a renovation company to swindle money from a client)
risks to legitimate business, ? ----------------------(what about risks to the consumers... is this not consumer protection?)
and likelihood of successful prosecution." ----------------(What do you need? I have audio, video, emails, voicemails, altered contracts.)

http://www.complaintsboard.com/complaints/29694/page/1

http://mwco.bbb.org/WWWRoot/Report.aspx?site=160&bbb=0107&firm=5614

http://www2.canada.com/globaltv/ontario/features/consumer_sos/story.html?id=72b0aa02-83f2-4638-b626-3b8792d5b2b8

C
C
Christy Luu
, CA
Apr 15, 2009 2:42 pm EDT

Hey Guys,

I 've been really busy with work lately and had to put it aside until things slowed down. I live in the Tri City area and have to drive up to Missisauga to deal with the courts.

I've got a couple of options.

1. To take them to small claims court. The've already been served. I have to follow up by filing more papers. I dont think Khalid has the money to garnish using the system but regardless I'd still like to look up what one can do to cronic scam artist.
2. Wait for September 5th 2009 when the service was to be rendered and call the credit card company and request them to charge back the amount based on non performance.

I am not going to depend on the courts to fix this but I will look into what I can do to him. If I can't do it legally I'll have to find some satisfaction in showing up at one of his bridal shows. :0P

Will Keep you posted.

C.L

K
K
Kristen
Toronto, CA
Apr 07, 2009 2:56 pm EDT

Hey Christy Luu, did you end up getting your money back? It appears you have gone through a lot to bring hell to Global Wedding, can you update us as to how it turned out for you? I was also victimized by them but I decided to not bother with these thieves as they are a complete waste of time and being stressed out about them was not very good for my health...Keep us posted...

S
S
stina
Stoney Creek, CA
Mar 30, 2009 12:17 pm EDT

You know what I find to be funny in (a non-laughing way)? The first day that I tried on a dress that I liked at this store and experienced their pushy persuasiveness on a limited sale that didn't exist as far as could be seen, on a dress that had no tagged price, etc etc., I knew they just wanted the sale. Since then (January) I have received a call at least once a month, offering me a "great deal" that I could still have from the first day I met with them. I have finally called (I was never home to receive the call and my family was getting annoyed) to ask them to stop since I already have a dress. They are definitely a persuasive business, and not in the good, encouraging kind of way. The problem with them, is they are one of those companies that are honest to what they are selling but not in how they do so. The bridal business is tough. Brides are very particular and can be hard to please. Businesses need to make money and especially with all the knock-offs and wholesale products available online, a lot of businesses are suffering and need to know that you will pay them for their business up front.

I'm not justifying their business or their means. With the economy now, these guys may just fade out if they don't bring in enough profit to stay in business. Who knows? Nonetheless, I've been to a few shops that many have praised and yet, there are always things you can find wrong.

I've learned to not be a sucker and use my head, not my emotions. I almost got suckered in to one of those stupid cruise line trip scams that snuck into a bridal show I went to! My friend was a victim and gave out her credit number. Serious, I think these businesses have found a new target group second to our innocent grandparents (always finding ways to take the money of the elders!). Brides are high on emotions and will gladly receive any " lucky break" that comes our way. We want to believe the good words from business like Global, but in the end it pays to know the business' history. Global has definitely made a history for themselves. Unfortunately for unsuspecting brides, it's a bad streak.

(Don't really know why I keep checking back on this board. I guess I'm just curious to see who else has had a bad enough experience to make the effort to voice it)

C
C
Chris50
, CA
Feb 20, 2009 3:29 pm EST

****sorry correction

Global Wedding & Events Co. Ltd.
Ontario Corp Number:2116847

C
C
Christy luu
, CA
Feb 20, 2009 1:44 pm EST

Corporation Profile Report As of January 27th 2009

Canadian Bridal & Events Corporation
Ontario Corp Number:1427645
Business number: Same as the GST # that should be on your receipt, he would not provide me with it.
Incorporation Date 2007/07/13
Corporation Status: Active
Registered Address Khalid Usmani: 20 Rothsay Avenue
Vice-President: Filomena Angeles 75 Bond Street, Kitchener, Ontario Canada N2H 4S4
Secretary /Director/Treasurer: Khalid Usmani 75 Bond Street, Kitchener, Ontario Canada N2H 4S4
Last Document Recorded: Initial Return 2000/09/15

National Bridal & Special Events Corp.
Ontario Corp Number:2046829
Business number: Same as the GST # that should be on your receipt, he would not provide me with it.
Incorporation Date 2004/05/14
Corporation Status:Active
Registered Address: 475 Activa Avenue, Kitchener, Ontario, N2E 4C1
President: Rosy Usmani (Daughter Resident of the US)
Director/Secretary/Treasurer: Fred Usmani, 525 Highland Road West, Kitchener
Last Document Recorded: Initial Return 2004/06/17

Global Wedding & Events Co. Ltd.
Ontario Corp Number:2046829
Business number: Same as the GST # that should be on your receipt, he would not provide me with it.
Incorporation Date 2006/10/23
Corporation Status:Active
Registered Address: 475 Activa Avenue, Kitchener, Ontario, N2E 4C1
Director/Secretary/Treasurer: Khalid Usmani
Last Document Recorded: Articles of Incorporation 2006/10/23

All businesses are active. The money is in National Bridal & Special Events Corp. Controlled by the daughter and son.

Khalid & Filomena most likely report minimal income to limit loss of assets from lawsuits.
Class action lawsuits will not work if you are targeting the shell companies. We can’t target National Bridal because although they purchase the dresses they are the suppliers and not retailers of the product and not whom we deal with.

STATUS REPORT
So far, Khalid Usmani has threatened me saying, " I know where you are, I know where you live, I already have people comming after you", The rediculous thing is it is recorded with his consent and was provided to the police officer. Since Khalid didn't actually say he was going to KILL me the officer did not arrest him but did call to warn him and filed an occurance report. He also provided American Express with an altered contract when asked to send them our original contract yet American Express will not charge back the amount until after he does not provide me service on the wedding date. I suggest everyone use VISA. I heard from the victims in the GlobalTV article that VISA charged the amount back right away.

The police occurrence report # is 15180 just in case anyone runs into the same problems, which I heard some of you have.
Small Claims Legal Documents Served February 9th 2009
The Small Claims File# SC09852-00
Ministry of Consumer Protection: Still on 6 month waiting list/awaiting to be assigned an officer

Small claims court allows for the plaintiff to garnish the defendant’s pay check. I am not sure what is going to happen or how difficult this will be to garnish his checks if he is paying himself the bare minimum and stuffing anything in excess into National Bridal.

I am curious to follow this through to the end to see how our Canadian justice system handles merchants like Khalid. I will keep you guys posted.

Christy

P.S I am aware that Khalid likes to threaten to sue people, including myself (he’s really pissed off at me for my comments online)...anyways, my lawyers say that he can't do anything to you in regards to libel as long as you are just expressing your opinion. As well, I spoke to an officer about the matter of online libel. He said that they would have to prove that you were the person that actually posted the comment and it was not someone else that had gotten your password. He confirmed conviction was highly unlikely.

J
J
Jennifer
Toronto, CA
Feb 02, 2009 3:22 pm EST

Hi guys, I know you all want to take Karl down. I was also a victim by this company and he's arrogant enough to scream and threaten you with their pretend lawyers. I have heard from other victims before that he has been brought to court but he didnt even bother showing up. As much as I would like to get my financial losses back I feel like I would be wasting more of my time and money just to take him to court.

He was already featured on CONSUMER SOS on GLOBAL TV in 2007. I think we should all write to Sean to do a follow up to expose this man further. He really should be shut down.

http://www2.canada.com/globaltv/ontario/features/consumer_sos/story.html?id=72b0aa02-83f2-4638-b626-3b8792d5b2b8

That is the link for the story he was featured in. I wish everyone luck with their battles. One day I hope this company can be shut down for good.

K
K
Kathleen T
Ancaster, CA
Jan 26, 2009 5:46 am EST

Well Michelle I certainly comsidered that. He had actually asked me to send him a picture of me from my wedding in my dress so he could put it up on his wall. I don't think he was hitting on me though, it certainly didn't seem as though he was. I really felt as though he was just being very nice and wanting to make a young brides day perfect.

After reading everything on here I do have some fear that I will end up not getting my dress or something will go wrong with it, which is why as I said I have decided not to have them do anything else for me.

Anyway, thanks for the advice and really hope you are all wrong.

M
M
Michelle
Kitchener, CA
Jan 26, 2009 12:56 am EST

Hi Kathleen,

If he is nice to you it either means he is hitting on you, he is known to do that, because he said the "dress looks beautiful on you" or what not, just i hope you get the dress of your dreams like he promised. Funny he didn't ask you to go to work for him that is what he does with most of the brides he is nice too. Just beware of his niceness..there is always a catch.

K
K
Kathleen T
Ancaster, CA
Jan 25, 2009 3:41 pm EST

Well thank you very much Christy. And again, I am so sorry you had to deal with the bad luck in regards to your wedding. No on should have to go through that. And then people wonder why we become "Bridezilla's" I don't doubt anyone on here that they had a bad experience and that sucks.

I am sorry if some of what I wrote is similar to what you were told by Carl, I assure you it is just coincidence. I really am just one more bride looking for the perfect wedding. I have decided after reading these complaints that I am going to limit my business with them as I had planned on having them do almost everything for my wedding. If my dress gets messed up I will have to find another but I can't handle the stress of having EVERYTHING get screwed up.

As I said, if my dress comes in and I don't have any problems I will be letting everyone know that, however if there are problems, I will be fighting my ### off to rectify it all.

Thank you for responding with respect rather than ranting off the way that Lisa chick did, that was totally uncalled for and she really made herself look like an ###. It really amuses me that IP address stuff because as I said, I am a night dispatcher, when I wrote that first post I was sitting at work bored out of my mind. Until I came on here I didn't even remember the names of the people at Global.

Anyway, I wish you all the best of luck, despite what has happened to you I hope you have the beautiful and fun wedding that every bride deserves.

C
C
Chris50
, CA
Jan 25, 2009 7:56 am EST

Kathleen,
Thank-you for the posting and I do appreciate your views. I will consider your advice.
I am so glad that you did had a positive experience as I would not wish anyone a bad experience especially relating to their wedding day.
I am currently working very hard from all angles to rectify what has happened to me. I am hoping as a result of my work and the negative publicity from many unhappy brides that Global Wedding does change how they have conducted business in the past. I believe that everyone has a right to make a living and to do business. I understand that customer satisfaction cannot be 100% all the time and there is always room for human error. I however, do not understand and will not tolerate intentional deception.
If Global Wedding & Events Co. Ltd. did a good job they definitely deserve the praise, I am glad to hear that you got the dress that you wanted and I am sure you look amazing in it.
In regards to them staying in business; they had been operating in Kitchener as Canadian Bridal but closed down and apparently disappeared in a day (REF: Sarah). They also operated as National Bridal & Events. I have spoken to the editor of a local wedding magazine who ran numerous brides’ complaints in the magazine. Karl tried to sue both the editor and the magazine. The case never went to court. I also spoke to Robert Zensner from Waterloo Regional Police‘s fraud department regarding his file. I have emails from employees of the company that detail very negative information about the company, some information I did not mention because I was not sure if it was true. As well, I have been forwarded copies of posts from brides whose posts were deleted from the complaintsboard. I have my own email correspondence, voicemail, voice recordings documenting contradictions to promises that are not currently fulfilled.
In addition to all this, his companies are rated F at the Better Business Bureau:
http://mwco.bbb.org/WWWRoot/Report.aspx?site=160&bbb=0107&firm=5614#ratingdetails
http://www.bbb.org/business-reviews/ratings/index.html (Rating is explained half way down the page)
“BBB assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns.”
Needless to say Karl’s companies were assigned an F rating from BBB.
Even if our complaints only compute to .00001% of his clients, how many weddings does he do per weekend? He told me he does about 8-10 weddings per weekend which results in 10x52x.00001/100=.000052 brides per year which is not true. Take a look at the frequency of the postings (not including mine) As I‘ve mentioned before, there have been pages of complaints that have been deleted. I guess the real question is how sure you want to be about the details of your wedding day? The answer to this is different with every bride.
You are right. These posts are just our opinion. We have come to this board because we have all had negative experiences with the business. We are here as a group, gathered for a common purpose. It is kind of you to stick up for the company like that. I am aware they cannot completely mess up on all weddings they have upset enough brides to cause a commotion with all the parties mentioned above. I fully agree with the posts on these pages as I’ve had the same’ experience with the dress, contracts, promises ect.. ..I couldn’t have described the experiences better myself.
Perhaps Kathleen thought that your claim that we only consist of 0.00001% of the brides was a bit unrealistic, unfair and unsupported. As well there was one thing that I did notice that was a bit strange, You said,
“They serve hundreds and hundreds of people, why are there only a dozen or so complaints? How do they continue to stay in business? If they were ripping off everyone who walks in there as you people suggest, they would no longer be in business. “
I am not accusing you of anything but I did find it peculiar that what your posted was almost word for word what Karl said when he tried to convince me that I didn’t have anything to worry about when I asked him to write down what he was verbally promising me.
Regardless of this entire BS you should not let you positive experience be ruined. Take the luck you’ve got and run with it. I am glad that you got your dress and don’t let anyone’s comments ruin it for you.

Congratulations on your engagement,

Christy Luu

K
K
Kathleen T
Ancaster, CA
Jan 24, 2009 10:22 pm EST

OMG Lisa you are absolutely INSANE. You really need to seek help. I think that you have allowed whatever happened to you with Global to consume your life far too much. For you to actually think and truly believe that just because someone writes a possitive review it must be the owner of the company, shows you are pretty messed up.

At no point in time did I say everyone on here is lying, I simply said that these stories are only a few of thousands, but of course the good is not reported only the bad. I understand that they have changed their company name, and you may be right, it may be because of lawsuits, I don't know. What I do know is I went in there and had a very different experience with them. I was very pleased with their services and with how wonderfully they treated. But of course you are too jaded to realize that maybe someone who has had a good meeting with them would post on here, instead you assume that I am them. When in fact I am a 27 year old female getting married July 18th in Cape Breton N.S. I found my dream dress at that store. Its a really nicce Teffetta pick up dress, I fell in love with it but knew I couldn't afford it. They made it possible for me to have it.

As for this IP crap, I have no clue what you are talking about or what any of that means, but if you are actually able to find out where a person is by their IP address, you would clearly see that I am in Hamilton Ontario and actually posting from my work, it is a business. I work night shifts from 19:00-7:00, I am a dispatcher, it's very slow so I have a lot of down time, allowing me to look into things for my wedding. I stumbled on this site while looking for Globals phone number and decided to post on it.

Seriously, you need to seek help. You are truly messed up. But let me guess, now you will say that I am Carl and I am making up all thoughs details right? NUT BAR! It's really funny because I am pretty sure one other person posted something possitive about Global on here and they recieved a very similar response. You people need to get over yourselves.

Christy Luu, I would think twice about asking Lisa for any kind of help as she clearly is clueless.

To all the other brides who have dealt with Global with bad luck, I am sorry you had to go through that, but that is NOT everyones experience.

L
L
lisa
Hamilton, CA
Jan 24, 2009 8:57 pm EST

PS Katheleen / Karl / Khalid Usmani,
I am a computer software engineer. We have a problem here. The originating IP address from your computer which is provided to you is from Bell Canada is "69.159.255.255".
Do you see the problem? The IP Connected to Katheleen is the "69.159.255.255" ? what a coincidence?

Every 1 can check this here on checkdomain.com
here is the difference between Karl/ Khalid and Katheleens computer from checkdomain.com and any of karls sent emails in your inbox.
Bell Canada BELLNEXXIA-11 (NET-[protected])
69.159.255.255
Sympatico HSE SYMA032905-CA (NET-[protected])
69.159.255.255
That is very funny... Good job Karl you did a good job trying to come out clean but didnt realized there are some brides who know how to use computer and can track a person down via IP address.

Christy Luu you have mentioned in your message that some one has tried to use your message and coppied and pasted somewhere... It is very easy to track ... Get back to me and i will teach you how find out which DNS server it is coming out from, and see if that Originating IP matches to someone you think might have tried to use it against you. Getting the information from the complaints page is a bit different but contact me and I will walk you through it.

I will be more than happy to help you...

Lisa

L
L
lisa
Hamilton, CA
Jan 24, 2009 8:38 pm EST

Hello Katheleen,
A study has been done at Cambridge University, if a person likes to change his identity, his first preferred name has to start with same alphabet letter, like Khalid Usamni to Karl and Usmani and oddly enough you did the same thing here again Karl, from Karl /Khalid to Kathleen?

I am glad to hear some positive review about Mr. Carl Usmani and his Business the Global Wedding. It’s always great to find someone talking positive about their own business or unless hired to write something positive. I understand few brides here including me got ripped off big time by this scam artist. Here is a good question for you, if your real name is Khalid Usmani, you should not write Carl Usmani or Karl Usmani or Karl Maning now Kathleleen and the list will continue. The business has changed it name 3 times National bridal and special events and Canadian bridal and now the global wedding. What will be next the Universal Bride and ripping off aliens? You said they serve 100s and 100’s of brides and only few dozen have something negative to say... How many businesses actually change their name and start over again unless they have law suits against them or they have something to hide or they are nothing but scums who just like to rip young brides off on the most important day of their lives.

Do you really think all these brides here have nothing else to do but write stuff about global wedding and Karl Usamni and filomina Usmani for no reason?

Seems like Kathleen / Karl / Khlid Usmani, you have lots of free time to write this great article about your own business because no one would have this free time.

I wish you best of luck with your business even after you stole my 800 dollars and nothing but tears. Change your attitude and stop playing head games with brides, may be in future you will not have to open universal bride and so on...

Regards

Lisa

K
K
Kathleen T
Ancaster, CA
Jan 24, 2009 3:29 am EST

First I want to say I am truly sorry to hear that so many people have had to go through such a hard time at such and important and exciting time in life. However, I have recently gone to Global for my wedding dress. My time there is very different from what you are explaining.

I got there and right away a very nice woman came and offered me help. I told her what I was looking for and right away she pulled out every dress that was even close to what I wanted. I went into the fitting room where this polite woman had layed a dress out and open so it was easy to get into. Before even trying it on I knew it was my "dream dress". After I had it on I asked how much. She told me right away that it was $1299. I simply COULD NOT afford this. She went and spoke with Carl who said he could drop it by $100. Still this was above my price range. I took off the dress and tried to be possitive. Carl then asked me what I could afford. I told him that it was no where near the price of the dress. So I got daring and asked what his bottom line was. At this point I was almost in tears, I love the dress so much but knew I would never be able to afford it. Long and the short of it is, he told me as long as he didn't lose money on it he would sell it to me. He took a quick look in a book and then told me he could let me have it for $800. The only stipulation on this was that I was to send him a nice picture of me in it because he said it looked so nice one me. I then asked if I had to pay it all then or would he let me pay a little at a time. He said I could put a little down then and then pay off as I could.

To make it even better, before leaving the store he came to me with a heavy but small box. He said "A gift for you". I got into my car and opened it. Inside was a cherry wood wine box with all the attachments.

After reading all these comments I am concerned but you have to think. They serve hundreds and hundreds of people, why are there only a dozen or so complaints? How do they continue to stay in business? If they were ripping off everyone who walks in there as you people suggest, they would no longer be in business.

Regardless, I will let you all know how things go for me on my next visit and how my dress turns out. For my sake I hope you are all wrong, and if you are I will make sure that it is loud and clear that your comments are simply that...your opinion. However, if you are right, add me to the list for a law suit, I will fight right next to you.

Good luck to everyone. And to all the newly engaged people on here, keep in mind these people who have posted probably make up about 0.00001 % of Globals business. The rest must be satisfied.

Kathleen T

C
C
Chris50
, CA
Jan 23, 2009 2:06 pm EST

I just tried to pull a report but the site provided by Ministry of Consumer Services is for small businesses not corps. I am pretty sure he's a corp all around.

You can either request the Corporation Profile Report online $? (Instantly)
http://www.oncorp.com/home/services_business_name.asp
http://www.cyberbahngroup.com/CyberbahnCMS/

or do it via mail $12 (4-6 Weeks)
Just write a letter requesting that you would like a corporation Profile Report for XXXXXXXX
Mail it with a $12 check and make the check address to Minister Of Finance.

Government Services,
Attention: Company Branch,
393 University Ave Suite 200
Toronto, Ontario
M56 2M2

Or go to the above address and ask for the Corporation Profile Report $12 instantly

I plan on mailing a request for Global Wedding. If anyone else looks up the other two let me know.

Christy L.

S
S
Sarah
Kitchener, CA
Jan 23, 2009 10:41 am EST

No you are wrong, Canadian Bridal closed down within a day because they were running from something or someone, i am assuming the government. I am one of the many brides they left standing there with cardboard stuck to their windows with no explanation.
I lost out my whole wedding day, just to find out they started a new business under a different name in Mississauga. These people are scam artists. One company is not really linked to the other they are just starting over new as they get in trouble.

J
J
Jess
, CA
Jan 21, 2009 12:57 pm EST

National Bridal And Events Corporation is an authorized dealer of Demetrios dresses
As you can see in the link below that National Bridal and Events Corporation is located at the same address as Global Wedding. This is reported on the better Business Beaureau as well.

Canadian Bridal & Events Corporation does business as (DBA) National Bridal & Special Events & Global Weddings & Events Co Inc
http://mwco.bbb.org/WWWRoot/Report.aspx?site=160&bbb=0107&firm=5614#complaint

All lawsuites should be served to: Khalid Usmani owner and all three corporations. If you do not have the correct name of the person you are filing a law suite against, the legal documents are just useless pieces of paper and he doesn't even have to show up in court.

I believe that they split the business into different segments, wholesale/retail, services. National Bridal And Events Corporation is the wholesale arm purchasing dresses, flowers, linens, supplies. Global Wedding & Events Co. is probably the service portion both operating in Mississuaga. Canadian Bridal & Events probably owns all the assets of both companies so if you were to sue the other two it would limit losses due to lawsuites. Canadian Bridal & Events is registerd to 475 Activa Ave, Kitchener, ON N2E 4C1
Canada hence where you have to serve the legal documents for that corporation or find Khalid Usmani.

Pay a third party server in the city you are to serve it to, it costs about $60

http://maps.google.ca/maps?hl=en&resnum=1&um=1&ie=UTF-8&q=national+bridal+mississauga&fb=1&split=1&view=text&latlng=7003979918325237709

http://www.weddingsoflove.com/Links.html

Jess

C
C
Chris50
, CA
Jan 20, 2009 4:20 pm EST

Hello,

Sorry, the legal links provided above to the Ministry of Consumer Service web pages did not work properly, as per requests the following information will be more useful.

THE MINISTRY OF CONSUMER PROTECTION CAN MAKE IT COST TO DO BAD BUSINESS!

--------------------------------------------------------------------------------
Subject: RE: Global Weddings & Events Co Inc. - File No. 373365
Date: Tue, 20 Jan 2009 17:07:42 -0500
From: Jacqueline.Meyer@ontario.ca
To: christy_luu@hotmail.com

As per your request, please refer as follows:

Part III – Unfair practices sections 14 to 18

http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm#BK6

Part IV – Future Performance Agreement Sections 21 to 26

http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm#BK26

Regulations for prescribed requirements for Future Performance Agreements are under Part IV, Section 24 of the Regulation 17/05

http://www.e-laws.gov.on.ca/html/regs/english/elaws_regs_050017_e.htm#BK29

Yours truly,

Jacqueline Meyer

Consumer Services Officer and

Acting Coordinator Inquiry and Information Services

Consumer Services Bureau

Consumer Protection Branch

Ministry of Small Business and Consumer Services

5775 Yonge Street, 15th Floor

Toronto, Ontario M7A 2E5

Tel: [protected]

Toll Free:[protected]

www.ontario.ca/consumerprotection

THE MINISTRY OF CONSUMER PROTECTION CAN MAKE IT COSTS TO DO BAD BUSINESS!

C
C
Chris50
, CA
Jan 20, 2009 12:37 pm EST

POSTS PAST DEC 31ST 2008

Hello,

I am noticing my complaints from the ComplaintsBoard.com being posted on other sites that I did not post on.
http://www.merareview.com/allcomplaints/1962

Whoever this poster is and for whatever reasons this person has posted my information with my name I am not aware.

What I believe this person’s intention is (whoever they are)trying to incriminate me for conflict of interest. They are trying to make it “look like” I am continuing to post complaints while having a business relationship with the establishment.

I have decided unwillingly to continue to do business with Global Wedding & Events Co. As of Dec 31st and have not posted anything since. Any posts after this date are not mine.

The only reason I have chosen to continue doing business with this company is because they refuse to give me back my $1500.00 deposit without going to court. I am also unwilling to give my money away by force. I have spoken to the Ministry of Consumer Protection and they have pointed out that I am able to cancel my contract based on the Consumer Laws of future performance, please see below.

I Christy Luu do not authorize any post past December 31st 2008. I request to have any of my posts after this date removed. Whoever this person is, they has stooped far below ethical standards.

Thank-you,

Christy Luu

Note that Ministry of Consumer Protection’s First step is mediation. With enough complaints businesses can be investigated as well as have their business license pulled.

> Subject: Global Weddings & Events Co Inc. - File No. 373365
> Date: Tue, 20 Jan 2009 10:26:18 -0500
> From: Jacqueline.Meyer@ontario.ca
> To: christy_luu@hotmail.com
>
> Dear Ms. Luu,
>
> Further to our telephone conversation yesterday, I would suggest that
> you send a letter to the company, via registered mail, explaining your
> concerns, the resolution you are seeking and a request for a response
> with in 5 to 10 business days. For your convenience, I am hereby
> sending you a link to two sample letters of cancellation from our
> website:
>
> http://www.gov.on.ca/mgs/graphics/stel02_185403.doc
>
> http://www.gov.on.ca/mgs/graphics/stel02_185401.doc
>
> Also, the sections of the Consumer Protection Act, 2002, that I was
> mentioning during our conversation yesterday could be found at the
> following internet links:
>
> http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e
> .htm
>
> http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e
> .htm#BK26
>
> http://www.e-laws.gov.on.ca/html/regs/english/elaws_regs_050017_e.htm#BK
> 29
>
> Should the company fail to reply to your letter, you have the right to
> file a complaint with our offices, the Consumer Services Bureau. Our
> bureau attempts to resolve disputes between consumers and businesses by
> way of mediation. These mediation services exist primarily to provide
> consumers an opportunity to try to resolve their disputes with a
> business before either party decides to initiate legal action.
>
> Accordingly and in order to properly deal with your concerns, I would
> suggest that you complete and submit to our offices the complaint form
> from our website at www.gov.on.ca/MGS/en/ConsProt/STEL02_045922.html
> Also, mail to us copies of any of the following documents that you may
> have:
>
> 1. Your purchase/contract agreement.
> 2. Any correspondence between the company and you.
> 3. Any receipts or financial transaction records.
> 4. A contract disclaimer provided by the company.
> 5. Copy of the mentioned letter sent to the company.
> 6. Copy of the registered mail receipt for the letter you sent to the
> company.
> 7. Etc.
>
> Once your file is assign to an officer, we would forward your complaint
> and its supporting documentation to the company, along with a letter
> from our offices, requesting a response. Upon receipt of a response, we
> will notify you in writing.
>
> Please note the Consumer Services Bureau cannot force a company to
> resolve your complaint or give you compensation. Therefore, if a
> settlement cannot be reached, you may consider discussing the issues
> with legal counsel or your local Small Claims Court office.
>
> If the company does not reply or resolves your complaint and you wish
> that our bureau provides you with mediation services, please send the
> above-mentioned documents by e-mail at consumer@ontario.ca
> , by facsimile at [protected] or by
> regular mail to Ministry of Small Business and Consumer Services,
> Consumer Protection Branch, 5775 Yonge Street, Suite 1500, Toronto,
> Ontario M7A 2E5.
>
> Please note that if we do not receive the above-requested documentation,
> we would assume this matter has been resolved.
>
> For information about our ministry's legislation, which includes your
> rights and responsibilities as a consumer in the marketplace, please
> visit our website at
> http://www.gov.on.ca/mgs/en/ConsProt/STEL02_045905.html
>
> We hope that you find the above information useful and thank you for
> bringing your concerns to our attention. Should you have any questions
> or concerns, please do not hesitate to contact our offices directly at
> [protected] or [protected].
>
> Yours truly,
>
>
>
> Jacqueline Meyer
> Consumer Services Officer and
> Acting Coordinator Inquiry and Information Services
> Consumer Services Bureau
> Consumer Protection Branch
> Ministry of Small Business and Consumer Services
> 5775 Yonge Street, 15th Floor
> Toronto, Ontario M7A 2E5
> Tel: [protected]
> Toll Free:[protected]
> www.ontario.ca/consumerprotection

________________________________________
Subject: RE: Global Weddings & Events Co Inc. - File No. 373365
Date: Tue, 20 Jan 2009 11:18:37 -0500
From: Jacqueline.Meyer@ontario.ca
To: christy_luu@hotmail.com
Dear Ms. Luu,

Companies and Personal Properties Security Branch at the Ministry of Government Services is the branch of the Government of Ontario that registers and licenses businesses in Ontario. They could be reached at [protected] or at [protected].

Regarding your question about obtaining information about our records as permitted under the Freedom of Information and Protection of Privacy Act, 1999; I would suggest that you contact the Freedom of Information and Privacy office for our Ministry at [protected]. Staff at that office will advise you of the process and how to put your request forward.

Thank you for bringing your concerns to our attention.

Yours truly,

Jacqueline Meyer

S
S
stina
Stoney Creek, CA
Jan 20, 2009 12:27 pm EST

So it turns out that Global Weddings is selling a legitimate dress from Demetrios. The price they told me was just slightly above the average price the distributor informed me the dress should go for (between $1300 and $1400)and I guess the "sale" price they offered me was a decent deal. Nonetheless, I would not purchase a dress through Global no matter how "good" the price. If I could walk out with the dress, I would probably have taken it and not have to worry about seeing them again. Since that was not the case, I just can't trust them to order correctly and handle business professionally and effectively. My reasons being the following:

- They took 20 minutes to find and inform me of the price. Prices should ALWAYS be listed on the tag. Finding out pricing should not take so long.
- They could not share any alteration costs. They answered all questions with "Don't worry. We can do it. It will be OK" or "It will cost MAYBE $__"
- When returning with the price, the information came with a pen and an order form. They wanted an order on the spot and pushed persistently
- They avoided questions about "details" and "specifics." Just said they "can do it"
- Even my parents could tell they were not being professional. All they wanted was the money down.

Seriously, to a lot of the brides who have posted on this complaint blog and those reading it, spending the extra time searching for exactly who you want and like for each thing is totally worth it. The right photographer, florist, decorator, etc is out there. Go by word of mouth and not these "one-stop-shop" places. If anything, spend the time hiring one good wedding planner and pay them to do everything for you. At least they will run things by you and show you details etc before booking things. In the meantime, you have done a great job so far taking action and warning new brides. Too bad not every one listens.

All the best in taking this business down!

S
S
stina
Stoney Creek, CA
Jan 19, 2009 4:53 pm EST

Wow. I was just at Global Weddings two days ago, looking for my bridal gown. This is the experience I had for something as simple as a bride looking for a nice dress...

I entered the store excited to see some interesting gowns (judging from the window display). No one approached me.
After a few minutes a lady approached and asked who the bride was (I was with my mom, sister and bridesmaid). I started explaining to her what I was looking for and asked for some help. Her reply was "Take a look around and tell me when you see something." Then she disappeared. The display was pretty confusing. Just a jumble of mixed up dresses on racks. Plus nothing was my size! (I'm a 6 and most dresses there were 10+). I wasn't liking what I saw or how I felt there and was about to leave when my mom insisted I try on a couple she had found.When we started to take down dresses, the lady reappeared and even took a dress off a mannequin because there was none of that style on the rack. Pretty nice of her.
She brought me into the dressing room, which was pretty comfortable. Even laid out the dresses so all I had to do was step into them. Service was improving now that I was an interested buyer.
We noticed a poster and really like the mermaid style dress on the model in the picture, but they had none in stock. So she brings me this tight, mermaid dress with a VERY fluffy crazy tulle bottom. I looked like a tube of toothpaste stuck in a cotton ball. I started to say that this wasn't working, but she insisted I "imagine" myself in the dress in the picture. That the fitting of the one I was wearing was similar (they looked NOTHING the same). She suggested that if I like it they can order it. As if I was going to do that by "imagining" myself while wearing a terrible dress. I just assumed she wasn't so good at this, so I let it pass and tried on the next gown my mom had picked.
This one was gorgeous! Even though it was a size 12 (!) she pinned the back and I still really liked it. It was a Demetrios gown (I'm just learning about designer's so I had no familiarity with names.. they just told me this was a very good dress). She even showed me a catalogue picture of the dress so I could see how it was supposed to fit. Everyone thought it looked great. The lady kept saying it looked "beautiful." (I heard her saying the same about every dress the lady in the room next to me was trying on).
Then we asked for the price (none was on the tag) and things got weird. We asked for the price at least 5 times. The lady kept disappearing, as well as the manager/owner (I guess it was this Karl guy). They offered me to walk in the dress and sit at one of their "decorated tables that I can rent from them", I think we waited like 20 minutes. My sister saw the man flipping through a big catalogue at his desk across the store. Waiting longer, still in the dress, we got very impatient. At this point my dad came into the store to take a look. He is not a man you can mess with. He wanted to know the price.
FINALLY the lady came back informing us that this dress was $1450 but today ONLY they would sell it for $1099. This turned into a confrontation from my father. He's not stupid and could very plainly see there was no "sale" sign in the store or on the dress. There wasn't even a price tag on the dress so they could have been making it all up for all we knew! Obviously they just wanted to make a quick sale. I couldn't even get an estimated alterations cost out of them!
End result, we left the store with a promise that if we came back, the "sale" price would be the same. I felt so uncomfortable, there was no way I'd go back!

After going home, I looked up Demetrios web site. I found the dress, but not the store in their list of retailers in Canada. I'm waiting to hear back from Demetrios regarding if this is a "real" dress from them directly or a knock-off. If it is a knock-off I will reply to this post with that information. Regardless, I wouldn't go back here. There is NO WAY I could trust them to order and alter correctly. Especially after reading so many comments and bad experiences on this post, all I can say is THANK YOU for confirming my feelings toward this place. I just knew there was something not right about their service. Although I have to admit, had it not been for my parents (especially my firm father!) I may have ignored the warning signs I felt.

If you are a nonchalant bride who just wants everything done with and doesn't care too much about specifics of details, then this place can take care of you. However, read the posts by other brides and let that warn you of the risk you may be taking.

L
L
luf
Mississauga, CA
Jan 07, 2009 8:25 am EST

I just got back from global wedding yesterday with my family and since I am writing here it did not go well! When I got home my sister "googled" global Wedding and the responses I saw confirmed how I felt. I would like to thank all of you for posting you have helped me greatly I've already left a deposit but I am going to cancel before I lose anymore money. I was suckered in to sign the contract under the assumption that these were nice honest people. Last Night when I heard another couple arguing I decided to ask Karl to go over my contract, that's when all the lies came out when I asked about past promises he called me and my family leeches and said that we were just trying to suck everything out of hime (even though we were just asking about past promises). We were so hurt by the way he spoke to us. He then had the nerve to ask (vey nicely) for an additional deposit before we left! I do agree that something needs to be done so more people do not fall into this trap.

D
D
Delphine
Richmond Hill, CA
Dec 27, 2008 8:21 pm EST

I recently signed a contract with Global Wedding. I didn't put such a big deposit but i still would like to get it back. I dealt with Karl and Adrianna. Karl told me if i referred two of my girlfriends, he would give each of us $200 off our package - so i did. He also told us that we would get a free round trip to Mexio - and we will get it 2 weeks after booking (WHICH WE NEVER DID). Anyway, when it was time for my girlfriends to go, he tried to rip them off and he lied to them about everything - Karl also tried to force one of my girlfriends to put a deposit down - they locked the door and didn't let her out. He was really forcing her to put a deposit down.

I have tried calling him a few times and he has not returned my calls or when i called him he pretends that he's not there (when he is CLEARLY the one speaking on the phone - Karl has such a strong accent that everyone can recognize his voice). Karl is such a LIAR AND he is so FULL OF ###!

All brides - BEWARE OF GLOBAL WEDDING & EVENTS. They will take your deposit - you will never hear from them again and you never get the services you are looking for for your wedding!

I am with anyone who wants to bring this company down!

C
C
Chris50
, CA
Dec 25, 2008 2:52 pm EST

Global Wedding Nightmare References:

Cancelling a Contract
http://www.gov.on.ca/mgs/en/ConsProt/STEL02_168951.html

Under the Consumer Protection Act, 2002, you have the right to cancel an agreement and have your money returned to you if:
• The contract is subject to a cooling off period. You have the *****absolute***** right to cancel (for any reason) within 10 days of receiving a written copy of the agreement.
• The vendor has made a false, misleading or deceptive representation about the goods or services you agreed to buy or lease.
• The information about the goods or services, or your rights as a consumer required by the Consumer

Protection Act, 2002, are not provided to you in the agreement.
Send one of the following three cancellations, or rescission, letters to a business if you have changed your mind about a product or service you have purchased.

Sample of a Cancellation Letter To Be Used Within 10 Days of Entering an Agreement
Sample of a Cancellation Letter Resulting From Unfair Business Practice(s)
Sample of a Cancellation Letter Resulting From Non-Disclosure

BRIDES IF YOU HAVE MADE A COMPLAINT TO THE CONSUMER PROTECTION BOARD AND HAVE NOT GOT A SATISFACTORY RESOLUTION CONTACT ONTARIO OMBUDSMAN THEY ARE THE REGULATORS FOR GOVERNMENT SERVICES WICH INCLUDE THE CONSUMER PROTECTION BOARD. http://www.ombudsman.on.ca/en/make-a-complaint.aspx

Your Rights
http://www.gov.on.ca/mgs/en/ConsProt/STEL02_167849.html

Here is a list of your basic rights under the Consumer Protection Act, 2002. For more detailed and specific information on any one of them, visit the Information By Category section on the left side of this website.
You are entitled to a cooling off period.

Let’s say you make a purchase or sign a contract in your home and then change your mind. If the deal is worth more than $50, you have the right to cancel within 10 days. It’s best to cancel by registered mail or fax to get your money back.

Remedies must be timely.
When you take advantage of your 10-day cooling off period and notify the company (preferably in writing) that you have changed your mind, the company has 15 days to return your money. The business has the right to take back the goods provided under the agreement by either picking them up or paying for the cost of sending them back.
If you are sent goods you didn’t ask for, you don’t have to accept or pay for them.
In fact, you may use them or throw them out. You’re not responsible for an unsolicited credit card either – unless you buy something with it.

Pre-paid goods or services over $50 must have a written contract.
When some part of the contract occurs in the future (e.g. a gym membership), written contracts are required for goods or services worth more than $50. The contract must contain complete details of the transaction and full disclosure of any credit terms. :0)

Contracts must be clear and comprehensible.
Vague language is discouraged in contracts. All required information must be clear, prominent and easy to understand. If there is a dispute over unclear language, it must be interpreted in favour of the consumer by law. :0)

Credit terms must be fully disclosed.
Anyone providing goods or services on credit must give the consumer a written statement showing all financing charges and the annual percentage rate of the credit transaction. It must also explain how any extra charges would be calculated if you failed to make the payments.

Misrepresentation is illegal.
All charges in a contract must be what they say they are. For example, a business may not add a $20 surcharge for a “tax” that is not really for tax. Make sure you understand what each charge is for and that it’s valid. A VENDOR CANNOT CHARGE YOU GST WITHOUT LISTING THIER GST NUMBER ON THE INVOICE, BRIDES CHECK YOUR INVOICES! IT WAS MISSING ON MINE!

Sales incentives may not be false, misleading or deceptive.
A salesperson can offer you an incentive to help find other buyers, but the description of the incentive cannot be false, misleading or deceptive.

Consumer agreements must disclose all details.
If a company isn’t delivering on its contract with you, or if you encounter an aspect of the deal the company was required to disclose by law but didn’t, you have the right to cancel within one year. ******* :O)

Your goods cannot be repossessed if you have paid 2/3 or more.
A seller can’t take back goods you’ve bought but not paid for fully, as long as you have paid two-thirds or more of the cost, except by court order. But remember, if you miss a payment, the seller can take you to court to get full payment, which could hurt your credit rating.

Deliveries must be made on time.
If a delivery doesn’t arrive within 30 days of the promised date, you can cancel the contract by sending a cancellation letter. But you lose the right to cancel the agreement if you accept delivery after the 30 days.
Anyone who violates the Consumer Protection Act, 2002 will have to pay.
Individuals violating certain sections of the act are liable to a fine of up to $50, 000 or imprisonment of up to two years less one day. A corporation can be fined up to $250, 000.

BRIDES IF YOU HAVE MADE A COMPLAINT TO THE CONSUMER PROTECTION BOARD AND HAVE NOT GOT A SATISFACTORY RESOLUTION CONTACT ONTARIO OMBUDSMAN THEY ARE THE REGULATORS FOR GOVERNMENT SERVICES WICH INCLUDE THE CONSUMER PROTECTION BOARD. http://www.ombudsman.on.ca/en/make-a-complaint.aspx

PART IV
SPECIFIC CONSUMER AGREEMENTS — PART IV OF THE ACT
HTTP://WWW.E-LAWS.GOV.ON.CA/HTML/REGS/ENGLISH/ELAWS_REGS_050017_E.HTM#BK25

FUTURE PERFORMANCE AGREEMENTS
Definitions
23. In the Act and this Part,
“gift card” means a voucher in any form, including an electronic credit or written certificate, that is issued by a supplier under a gift card agreement and that the holder is entitled to apply towards purchasing goods or services covered by the voucher; (“carte cadeau”)

“gift card agreement” means a future performance agreement under which the supplier issues a gift card to the consumer and in respect of which the consumer makes payment in full when entering into the agreement; (“convention de carte cadeau”)

“open loop gift card agreement” means a gift card agreement that entitles the holder of a gift card to apply it towards purchasing goods or services from multiple unaffiliated sellers. (“convention de carte-cadeau universelle”) O. Reg. 187/07, s. 1; O. Reg. 202/08, s. 1.

Prescribed amount

23.1 The prescribed amount for the purpose of subsection 21 (1) of the Act is $50 if the future performance agreement mentioned in that subsection is not a gift card agreement to which sections 25.2 to 25.5 apply. O. Reg. 187/07, s. 1.
Requirements for future performance agreements

24. For the purpose of section 22 of the Act, a future performance agreement that is not a gift card agreement to which sections 25.2 to 25.5 apply shall set out the following information:
1. The name of the consumer.
2. The name of the supplier and, if different, the name under which the supplier carries on business.
3. The telephone number of the supplier, the address of the premises from which the supplier conducts business, and information respecting other ways, if any, in which the supplier can be contacted by the consumer, such as the fax number and e-mail address of the supplier.
4. A fair and accurate description of the goods and services to be supplied to the consumer, including the technical requirements, if any, related to the use of the goods or services.
5. An itemized list of the prices at which the goods and services are to be supplied to the consumer, including taxes and shipping charges.
6. A description of each additional charge that applies or may apply, such as customs duties or brokerage fees, and the amount of the charge if the supplier can reasonably determine it.
7. The total amount that the supplier knows is payable by the consumer under the agreement, including amounts that are required to be disclosed under paragraph 6, or, if the goods and services are to be supplied during an indefinite period, the amount and frequency of periodic payments.
8. The terms and methods of payment.
9. As applicable, the date or dates on which delivery, commencement of performance, ongoing performance and completion of performance are to occur.
10. For goods and services that are to be delivered,
i. the place to which they are to be delivered, and
ii. if the supplier holds out a specific manner of delivery and will charge the consumer for delivery, the manner in which the goods and services are to be delivered, including the name of the carrier, if any, and including the method of transportation to be used.
11. For services that are to be performed, the place where they are to be performed, the person for whom they are to be performed, the supplier’s method of performing them and, if the supplier holds out that a specific person other than the supplier will perform any of the services on the supplier’s behalf, the name of that person.
12. The rights, if any, that the supplier agrees the consumer will have in addition to the rights under the Act and the obligations, if any, by which the supplier agrees to be bound in addition to the obligations under the Act, in relation to cancellations, returns, exchanges and refunds.
13. If the agreement includes a trade-in arrangement, a description of the trade-in arrangement and the amount of the trade-in allowance.
14. The currency in which amounts are expressed, if it is not Canadian currency.
15. Any other restrictions, limitations and conditions that are imposed by the supplier.
16. The date on which the agreement is entered into. O. Reg. 17/05, s. 24; O. Reg. 187/07, s. 2.
Express opportunity to accept or decline agreement
25. In the case of a future performance agreement to which sections 22 to 26 of the Act apply, the supplier shall provide the consumer with an express opportunity to accept or decline the agreement and to correct errors immediately before entering into it. O. Reg. 17/05, s. 25.

GIFT CARD AGREEMENTS
Application of sections

25.1 Sections 25.2 to 25.5 apply to every gift card agreement entered into on or after the day this section comes into force and to every gift card issued under that agreement, but do not apply to,
(a) a gift card that a supplier issues for a charitable purpose; or
(b) a gift card that covers only one specific good or service; or
(c) the gift card agreement under which a gift card described in clause (a) or (b) is issued. O. Reg. 187/07, s. 3.
Exemption
25.2 A gift card agreement is exempt from subsection 21 (1), section 26 and subsection 96 (2) of the Act. O. Reg. 187/07, s. 3.
No expiry dates
25.3 (1) No supplier shall enter into a gift card agreement that has an expiry date on the future performance of the agreement. O. Reg. 187/07, s. 3.
(2) A gift card agreement with an expiry date on its future performance shall be effective as if it had no expiry date if the agreement is otherwise valid. O. Reg. 187/07, s. 3.
Limit on fees
25.4 (1) No supplier under a gift card agreement that is not an open loop gift card agreement shall,
(a) issue a gift card for less than the value of the payment made by the consumer for entering into the agreement or hold out that the supplier can provide such a gift card; or
(b) charge a fee to the holder of a gift card for anything in relation to the card, other than a fee for replacing a lost or stolen gift card or a fee to customize a gift card. O. Reg. 202/08, s. 2 (2).
(2) No supplier under an open loop gift card agreement shall,
(a) issue a gift card for less than the value of the payment made by the consumer for entering into the agreement less $1.50 or hold out that the supplier can provide such a gift card; or
(b) charge a fee to the holder of a gift card for anything in relation to the card, other than a fee for replacing a lost or stolen gift card, a fee to customize a gift card or a dormancy fee in accordance with subsection (2.1). O. Reg. 202/08, s. 2 (2).
(2.1) The supplier under an open loop gift card agreement may charge a dormancy fee to the holder of the gift card if,
(a) the fee is charged no earlier than,
(i) 15 months after the end of the month that the consumer entered into the agreement, if the holder does not request the supplier for an extension in that 15th month, or
(ii) 18 months after the end of the month that the consumer entered into the agreement, if the holder requests the supplier for an extension in the 15th month after the end of the month that the consumer entered into the agreement;
(b) the fee does not exceed $2.50 per month;
(c) the card has a notice on the front of the card in 10 point font indicating that there is fee information on the back of the card;
(d) the card has a notice on the back of the card setting out, clearly and prominently, the information mentioned in clauses (a) and (b); and
(e) the supplier discloses the information mentioned in clauses (a) and (b) to the consumer at the time that the consumer enters into the agreement. O. Reg. 202/08, s. 2 (2).
(3) If a supplier or a seller has charged a fee or an amount in contravention of subsection (2), the consumer or the holder of a gift card who paid the fee or the amount may demand a refund by giving notice to the supplier in accordance with section 92 of the Act within one year after making the payment. O. Reg. 187/07, s. 3.
(4) A supplier who receives a notice demanding a refund under subsection (3) shall provide the refund within 15 days of receiving the notice. O. Reg. 187/07, s. 3.
Requirements for agreements
25.5 For the purpose of section 22 of the Act, a future performance agreement that is a gift card agreement shall set out the following information:
1. The fees that the supplier may charge under clause 25.4 (2) (b).
2. All restrictions, limitations and conditions that the supplier imposes on the use of the gift card. O. Reg. 187/07, s. 3.

Charges and Convictions
http://www.gov.on.ca/mgs/en/ConsProt/STEL02_175293.html

The Consumer Protection Branch investigates unfair business practices and often brings charges against suspect businesses throughout the province.

Click here for more information about the investigation process and unfair business practices prohibited in Ontario.
Here are some recent noteworthy charges and convictions:

Cambridge International College of Canada Charged
Cambridge International College of Canada and two directors are charged with allegedly engaging in an unfair practice regarding tuition refuns. More...

Brampton Builder Jailed for Unfair Business Practices
A Brampton builder will spend 20 days in jail for engaging in unfair business practices under Ontario’s consumer protection laws. More…

Home Renovator Targeting Seniors Charged Under the Consumer Protection Act
Following an investigation by the province’s Consumer Protection Branch and Ottawa Police, three related home renovation companies have been charged with contract violations and unfair business practices under Ontario’s Consumer Protection Act.
More...

Vacation Timeshare Operation Charged Under Consumer Protection Act
A vacation company based in Brampton has been charged with multiple violations of timeshare and unfair business practices agreements under Ontario’s Consumer Protection Act.
More…

Home Renovator Convicted Under Consumer Protection Act
A home renovator was sentenced recently to 35 days in jail after being convicted on three charges under Ontario’s Consumer Protection Act.
More…

Unfair Practices and Failure to Deliver in Landscaping Work and Pool Installations
The Ministry of Government and Consumer Services laid eight charges under the Consumer Protection Act against Domenic Cirillo and Awesome Bloom Landscaping (1614682 Ontario Inc.) as a result of complaints from two consumers in the Thornhill area.
More…

Home Renovator Convicted Under Consumer Protection Act
The Ministry of Government Services laid three charges under the Consumer Protection Act, 2002, against Jason David Hicks carrying on business in Trenton as Sunrooms Plus.
More…

Note From Bridezilla***

Thats all for now. If you have any questions please feel free to contact me and I'll be happy to help.

Christy_Luu@hotmail.com

C
C
Chris50
, CA
Dec 25, 2008 1:11 pm EST

Hello,

I see I am just another name in the the Global Wedding complaint line.

• Rosita Osmond’s comment (40 days ago) mentioned that the government workers for consumer protection do not seem to be doing their job. I will be filing a complaint to the Ontario Ombudsman http://www.ombudsman.on.ca/, ” The Ombudsman investigates complaints about services provided by the government of Ontario and its organizations.” The more voices the better the impact.
• Legally, I am looking to see what the best venue is in regards to taking him to court and actually making it worth our time. He’s obviously escaped enough times; I want to ensure that our efforts are not futile any help is appreciated.
• I have contacted all the brides to date who have posted on this page, eventually I would like to represent the complaints to the courts, the media wedding websites/magazines/newspapers and the ombudsman on behalf of a group of people. Please respond to the emails and I will CC you in when contacting my targets.
• I have $1500 in Karl and Filamina’s hands and don’t plan on giving them a penny of my money without making them work for it.
• Please email me at Christy_Luu@hotmail.com to become part of my “Project” Subject Line: Global Wedding Nightmare
Regards,

Christy Luu
Christy_Luu@hotmail.com

G
G
Grace
Toronto, CA
Dec 14, 2008 9:46 pm EST

This company is a bunch of BS! I went there 2 weeks ago to see if I can get all my ceremony decoration and flower arrangements with them and the guy tried to RIP me off like crazy. He litterally tried to charge me $2 500 for nothing. I really got upset with him because a friend had refered me there and he charged her the same price when she got more things then me. He wwas very dishonest and tried to lie that my my friends bill was more then mines..brides please stay away from this store because it is a scam.
My friend is not trying to get her deposit back and the guy wont even talk to her. He pretends that he is someone else on the phone..VERYY BAD SERVICE AND A BUNCH OF NASTY SCAMS!1

M
M
Marie Cousins
,
Nov 29, 2008 7:59 am EST

p.s. Im a civil litigation law clerk - I deal directly wiht these kind of claims. The amount I lost ($300) is enough to have me bring him in front of a judge.

M
M
Marie Cousins
,
Nov 29, 2008 7:28 am EST

Its unfortunate that we've all experienced this as brides. Its stressful enough planning this huge event in our lives.

Please be advised that I am bringing a law suit against Carl.

His staff was very friendly. Had I dealt with him, I would have never thought twice about purchasing something through him. I made a down payment on my dress. the moment the dress came into his shop my mother in law received threatening phone calls advising we had x amount of days to pick the dress up and pay in full otherwise, he would not be responsible if the dress were misplaced or damaged !

PAYMENT PLANS ARE NOT AN OPTION. Its a false advertisement.

I took me 6-7 weeks to find time to get into his shop and pick up the dress. When i tried it on... the dress had loose beads (which he said was the style) it had loose thread all over ( which he said I should have known about before selecting that dress) and the lace was not cut properly around the beading (which he says thats the norm). I understand that this may have been a manufacturer's defect, and he told me to call the manufacturer if i had a problem- but that it was not his problem and he only cares about being paid.

You can see where the argument begins.

After trying to be civil with him (because he called me at my office) he started to call me names, put me down, and said if I thought I was going to get the dress Im kidding myself. Hed be returning it, with no requests, and would not return my deposit.

Im going there this morning to bark at him and try and get my deposit back. Not because of the dress defects, because I dont want his business anymore, and hes failed to provide his service as promised.

Please email me at anishnabe_ojicree@hotmail.com (SUBJECT LINE: Global Weddings) if you would like to make a "Global" claim against Carl .

I have contacted the BBB of Canada and US. I have logged a complaint with CITY TV and with the designer SOPHIA TOLLI.

Im suing for $5000 in personal damage. You should too. Dont let him get away with it.

Marie Cousins

R
R
Rosita Osmond
,
Nov 14, 2008 3:40 pm EST

We used this company for our wedding to decorate the halls. they are very nice to you on your first visit, but after signing the contract and giving your first deposit, the service just deteriorates from there. Karl is unprofessional and have no manners, he plays dumb when you have an issue and is always about the $$$...They make it their mandate to ensure that you do not get what you pay for. We paid over $3500 for our hall decorations only to get a phone call the day before telling us that we are not getting the items which we had paid in full. We had a feeling that it would be a nightmare to deal with them when we had tried to arrange a meeting after paying our initial deposit only to have them cancel and rush us out each time. However we didn't want to lose our deposit so we risked goin with them anyways. This was the biggest mistake we have decided. I spent the day before my wedding crying and stressed out, meanwhile Karl had the audacity to laugh at me and say dont worry its not a big deal I will get you something else. They ended up decorating the hall with different colours than what we had asked for. They also did not decorate the backdrop which made our hall look really shi*ty. We felt so helpless and can do nothing but cry. My husband and I have worked so hard to have our beautiful wedding day only to have these lying criminals ruin it. We will never get this day back again. Suing them or arguing with them is just a waste of time. Karl Usmani is not a sensible man and he can careless about your actual wedding. He is only in it for the money. He is a straight up criminal and he is in the right industry because brides are the easiest to take advantage of because this is the most sensitive time of their lives.

The Better Business Bureau and the Consumer Protection Branch has several files open against them but they are still in business. It makes you wonder how great of a job our government is doing in protecting their consumers. I hope some day they will meet their match...

N
N
Neha Chopra
,
Nov 14, 2008 8:06 am EST

If someone wants an extremely stressful wedding then they should consider Global Wedding. All they can do is not answer calls and leave you till the last minute for everything. The owner doesnt even remeber anything. I dont understand how they are still in business.. They keep adding costs without asking. Please dont ever think about going to them.

F
F
Free
,
Nov 10, 2008 10:26 am EST

Hey guys, WOW i cant believe they have sooo many BAD reviews. i WISh i seen this earlier. My wedding is next year and i'm already in $2500.00 what should i do? i dont wanna lose the money, but i dont want a NIGHTMARE wedding. does anyone have pictures of the decorations that could send to me? the only things i booked with him is decor, backdrop, cake table, sashes for chairs, tent, chairs, ceiling swags, mandap, bridal bouquet. thats about it. i am not booking photo/video/limo/center pieces/boutineres. but again if someone could send me some pics of there work would really be helpful. Thanks my email is fareezar@ateamtransport.com

R
R
Rowena
,
Nov 05, 2008 8:33 am EST

I got three words.. CLASS ACTION LAWSUIT! If there is any lawyers or know of good lawyers who can arrange this all us VICTIMS SHOULD STICK TOGETHER and get what we deserve as we can never get back what they stole from us on our special day which is PEACE OF MIND and NO STRESS!

L
L
Lorena
,
Nov 03, 2008 10:43 pm EST

I can't believe I'm reading this now. How I wish I had come across these posts two years ago when my fiance and I went there and left a $1000 deposit. Carl was in such a rush for me to sign a contract and once I did he couldn't have gotten me out of there any quicker. Within half an hour of leaving a deposit I returned to get my deposit back only to have him yell and swear at me. I can't believer how rude, disrespectful, dishonest and completely unprofessional these people are. Dealing with Carl and Filomena has been the most absolute nightmare. They ended up taking our $1000 deposit and doing absoulutely NOTHING for our wedding. How are these people still in business?! Something must be done. I want to sue them but after reading the above posts that they've been sued many times and have never paid up, what's the point?

Trending companies