Menu
Login
This company seems to be the perfect one stop shop for everything you need to make that special day truly memorable. Unfortunately, it will prove to be memorable for all the WRONG reasons. Mr Carl Manning and his staff (Filomena etc..) are extremely unprofessional and completely disorganized. Each meeting proved to be pointless, appointments are consistently broken and the claim to be affordable in comparison proves to be a total lie. While Carl seems charming, disagree with anything he has to say and watch his time bomb hit self destruct. It is 10 days before our wedding and NOTHING has been done. We have not seen sample centre pieces or bouquets, wedding decor or anything. The price keeps changing, even though the contract states something different. Being such an important day, and the flowers are so integral, we decided that seeing as nothing has been done to date, it was time to make alternative plans. Filomena wanted to change the cost of our centrepeices and our beautiful Hydrangas to CARNATIONS?!?! When we obviously would not agree she claimed that she would not lose her shirt over our business and encouraged us to cancel our flowers... which is exactly what we did. No calls were returned for over a week (keep in mind this is within a 3 week window of our wedding) and all the excuses were exhausted. We needed to cancel, confirm our other arrangements, but now Carl says we wont get our deposit back? Is he serious? It was them that encouraged us to cancel the flowers only weeks before the wedding. They probably assumed that we wouldn't be able to make alternative arrangements this quickly, and that we would just pay the additional costs and settle for the ugly flowers. BEWARE, this company is a Brides nightmare. Carl decided to return our call (inappropriately) at 9 PM only to yell at the soon to be bride, putting her in tears, and still not offering any solutions. This is one headache that everyone should avoid. I would never refer them to anyone.
Hi everyone,
I am a past employee also and believe me these two people will stab you in the back fast, i would wait for my paycheck for days, then when i got it, it would bounce, i wasn't even allowed to cash cheques from him at my bank. I recently found out he has his son and daughter on the business and they are not even aware. I seen how he treated brides, he gets that information and he is gone with it. I would never give him a credit card number or S.I.N number because he will set something up in your name. I know he has been fraudulant before. He goes with 4 different names, and god only knows how many company names they have been through. Filomena acts so caring and if you do something agaisnt her she is telling all the employees what a ### that bride it. I worked for the for 3 months in their store in Mississauga and i had to quit. After seeing what they do and how they cheat people it was unbelivable. Now he is trying to get a partner for his business, i guess so they can take the fall. I was told by another employee that 2 of these people were in jail before, deported from the U.S.A and lies everytime their mouth opens. I just can't believe how people like this get away. DO NOT SIGN anything with them, or give information. If they can use their children like this imagine what they do to a total stranger. Please do not even go there, do not call, do not sign anything. If you do you will regret it everyday of your life.
This company is no good, BRIDES BEWARE, Karl is charming but once you sign the contract and give a deposit he is a different man as some of these brides found out. I am a past employee(2mnts) the horrible way in which he deals with customers is unbelievable, don't fall for his charm he is no good. All I can say is BEWARE.
As a past employee of Global Weddings I want to say that all the complaints about Global Weddings and Events are true. My friend and I was just looking at wedding dresses since she is getting married next year July 2010... Karl was very charming when we met him, he painted such a glamorous side to the business, he convinced us to come back so he can talk to us both about a job offer...being out of work and all we thought it would be perfect to do something like this p/t and even give my friend and I flowers before we left...
To make a long story short only I got the job, I got trained for a few weeks but in the time I was there training I saw a lot of unhappy brides, he fought with so many people I couldn't believe that it was the same guy that was so charming...he lies a lot to people, he never gives back money, he forces you to take a package from him..the sale pressure was so bad that people would leave. He wanted me to get everyone's information even walk in so he can call them for an app't later..people are not ready and willing to give out their info to complete stranger..He pushed me to work and run after customers, not leaving them to browse. He deliberately don't have the price on the wedding gown so when you ask for the price he will have to get your information(name, address, phone no. event date) that's how he price it also, if its a wedding that a few months you pay more if its 1year its less that's how the pricing worked.
I realized this is not the company I want to work for and therefore I decided to leave, before I had time to make my next move he told me he no longer needs me and that he would send my pay with one of his drivers.. after many many phone calls and waiting he send me half of my salary, said he would send the other half on Mon he never give me the other half of my salary that's owing. I decided to cut my losses and not worry about a scam artist..
My warning is to all you brides out there, know what you are doing, Karl is not what he seems, right now he has Hugh overlay for his business and he will say and do anything to get your business, BEWARE Karl IS LIER AND CHEAT... his wife ( Filomena ) covers for him, because he hides from alot of people..
mmm I think the Ministry has contacted Karl...he just called my fiance's phone looking to "amend" the relationship.
Lol ok, sorry I've taken so long. I had a good 1hr and 45 min meeting with Duncan. He was great by the way and very informative. After trying to squeeze a % rate of success for prosecution he gave me an 85% chance. He gave me some very large fine amounts personal and corporate that I was satisfied with. We went through the list of violations I came up with and he said 2 that are a definite. The other ones are dependent on severity but of course I will do my best. He says numerous charges will be put on however not all of them will stick but the two that will stick will be enough to hurt him. He said upon review of the whole file that there may be more than just the 2 for sure charges. The witnesses and evidence will greatly affect the probability of the other charges. I also brought up a violation in “Fraud in Inducement”, he told me that fraud falls under the criminal act. The police should be the ones to take care of the issue although they do brush it off. Soooooo...I contacted the Waterloo Regional Police and the Peel Regional police and after emails back and forth quoting Section 380 of the criminal act and cc’ing their the police’s lawyers, Duncan and The Ministry of Safety and Correctional Department (that governs police officers) and bringing up the most recent file regarding the guy that got arrested for the hockey training scam in Brampton, Peel region has agreed to look into my file. No promises at this point but I will update you guys on that us well. Just in case he has set up his corporations so the ministry can’t get money out of him I wanted a backup plan.
As for the Ministry, the file/evidence is currently under further review with Duncan for more charges he will be done with it by the end of August. It will then be taken to the prosecutor to review the file and approve the charges. (If it’s approved by Duncan it’s going to pass the prosecutor’s review as that is Duncan’s job to make sure it qualifies).
The following is the table of contents and summary of consumer protection violations what accompanied my 147page package and audio CD’s to Duncan Newport. If you guys have anything to add in any of the sections let me know. The blanks were filled in at a later date.
GWE will get a copy of my documents and evidence for court as well. It is now out of my hands and in the hands of the ministry. The part that we play is witnesses to make sure as many charges stick as possible. Duncan has three additional cases added to his file since I ‘ve started working with him. He can accumulate witnesses and formal complaints up to the date of the trial. (I heard Khalid has been very co-operative with customers lately)
TABLE OF CONTENTS
CHRONOLOGICAL TIMELINE 1-3
SECTION #1: AMEX
• Reply from AMEX to complaint 4-7
• Visa Slip 8
SECTION 2: Cancellation Letters
• Cancellation Letter & Fax Confirmation Dec 25th 2008 9-10
• Cancellation Letter & Fax Confirmation Feb 20th 2009 11-13
SECTION3: PART IV SPECIFIC AGREEMENTS –PART IV OF THE ACT
• Applicable section of the act and highlighted violations 14-15
• Email and Explanation of attached PDF of contracts 16-17
• GWE’s Version of Events 18-19
• Version 1 of Contract & Violation: MSBCS 20-23
• Request typed version of the contract as the original was illegible. 24
• Small Claims Document served to GWE 25-29
• GWE Documents sent to us by AMEX and my reply to AMEX & MSBC 30-35
• Version 2 of contract & Violations: Original copy Received December 18th 2009 36-38
• Version 3 of Contract & Violation: AMEX Copy 39-42
• Summary of PDF’s 43
SECTION 4: EMAIL DOCUMENTATION OF ALL EVENTS
• December 18th meeting summary to GWE Co. Ltd 44
• Emails requesting additional detail, refusal, request for refund and forced meeting 45-53
• Email inquiring about price discrepancy in package with online pricing for David Jeng 54
• Pictures provided to Khalid Usmani on Dec 31st to avoid confusion. 59
• Email Trying to Get confirmation for Jan 14th meeting after Jan 6th and 10th 60
meetings were cancelled
• Email inquiring about missed meetings with David Jeng and Confirmation from AMEX
For the January 25th Meeting. ** 61-62
• Khalid Refers to the specific Photographer himself. *** 63
• Christy Request permission to CC Sylvia Sharafi AMEX representative 64-65
• Jan 25th 2009 Khalid calls the police on us for showing up without an appointment
Constable Brian Davidson was the officer that showed up see cards 66-67
• GWE refuses the refund therefore I demand service. Another request
For David Jeng 68-69
• Emails documenting conversation with David Jeng. During the
phone conversation he tells me that was booked 6 months before. 70-73
• Email from GWE Confirming that we are to Meet with David Jeng 74-75
SECTION 4: EMAIL WITNESSES
• ***** 76-79
• ***** 80-83
• Sinead Archbold-Global TV SOS Bridal Battle 84-86
• ****8 87-89
SECTION 5: MEDIA
• Global TV SOS 90-91
• BBB Rating and Measurements 92-103
• Complaintsboard 104-114
•
SECTION6: PREVIOUS VENDORS WE ARE STILL WITH THE EXCEPTION OF GWE
• Sultana’s Decor 115-116
• Paradise Halls 117-119
• Knox Chapel 120-123
• David Images Studio 124
CORPORATION PROFILE REPORT
• Canadian Bridal & Events Corporation 125-129
• National Bridal & Special Events Corp 130-135
• Global Wedding & Events Co. Ltd 136-138
SECTION7: AUDIO CONTENT
• Email to AMEX reporting events on Jan 25th 2009 meeting 139
• Detailed events and timing on Audio (emailed version) 140-141
• Correspondence with AMEX leading to Jan 25th 2009 meeting 141-145
• CD Audio reference – typed conversation 146
SECTION 8: WITNESS/VICTIM LIST 147
Global Wedding and Events Co. Ltd have committed the following violations :
1. Fraud in inducement/Unfair Practices/abiguity, On Dec 18th Mr. Usmani told us that he would provide David Jeng as our Photographer and hence the reason we put our deposit down initially to ensure that we booked him. Upon contacting David Jeng in January 2009, he told us that he was already booked for another wedding 8 months prior and could not be our photographer. His name is also not specified on the contract which is required by the act. Please refer to audio recording:”Jeng” at _________ where David Jeng confirms during a conversation with Christy L. that he was booked months before the date of the deposit .
2. Violation of Contract Law: Khalid Usmani altered the original contract without our consent & knowledge and presented the altered contract to American Express without even providing us a copy. Refer to “Version 3 of Contract & Violation:AMEX Copy”, page 40 “Confirmed by ” section. Please compare with “Original Copy” page36 & MSBCS page 20 .
3. Consumer Protection Act, 2002, PART II CONSUMER RIGHTS AND WARRANTIES, matter concerning ambiguity and form of consent. Please note that detail of services, service provider and a breakdown of pricing, taxes to be charged which are required by the Consumer Protection Act 2002 is not met on “Original Contract”.
4. Consumer Protection Act, 2002: Part III – Unfair practices sections 14 to 18, Khalid purposely mislead us to believe that we booked David Jeng as our photographer. Please refer to audio recording ____________ at __________ where Khalid is heard saying, “yes I’ve booked David Jeng as your photographer”. Please also Refer to audio recording: “Jeng” at ______ where David is heard confirming he was already booked months before the date of my deposit.
i. Refusal of Service: Khalid had police remove us from his showroom even though AMEX had confirmed the meeting see pages 61-62. The police let us leave on our own accord as we were not causing a disturbance.
ii. Physical Threats/refusal to co-operate: Constable J. Nyman#1123 see page 67
5. Consumer Protection Act, 2002: Part IV – Future Performance Agreement Sections 21 to 26, Part IV, Section 24 of the Regulation 17/05: The contract lacks required information please see original contract provided.
i. Service provider-the Act requires that if another service provider is to carry out the service it must be stated on the contract
ii. Details of service-Type of flowers, decorations, limo, cake
iii. date on which service is to be provided – Sunday was written instead of Saturday
iv. Ceremony was to be held in Cambridge Reception in Toronto-could have caused a big problem
v. Taxes, if charged must be stated on contract.
Christy Luu what happened is this company finally closed down? Please keep us posted...
WHOOOOHOOOO! good news! good news! Will update later!
Hello Guys,
I am meeting with Duncan today in my office at 2PM to present the case to him and would like to include a contact sheet of victims with my documents and voice recordings.
He is the one that takes this to court. This is the make or break point.
If there is anything else you want to add or if you would like to take part as a witness please provide me with your contact number.
If you receive this after 2PM and would still like to participate please forward your information anyway and I will forward it on.
Christy Luu
I was warned by my wedding decorator that she had brides that had problems with them in the past but I thought since I was only ordering my bonbonnieres from them what could possibly go wrong? Well, where do I begin?
On November 29th, 2009 I ordered 75 gravy bowls and put down a $260.00 deposit on my $466.12 bill. I was told by Philomena (sp) that they would not be arriving until January. At the end of January 2009 I called and was told that the container coming from the US was not full so they cannot bring it over, I will be receiving them in the first week to mid February 2009. Again, I called in the first week of March and was told that they still have not arrived but they should be arriving shortly. Well as I was planning a wedding, held a full time job and have a 5 year old I kind of forgot about it for a while. When I finally got a chance to call the first week in June I was told they would be ready the next week for pick up. I find it terrible that at no time did anyone call me to tell me about any of these delays in my shipment or even that they had arrived; I had to call them numerous times. If I was told in February that they would not be arriving until June I would have cancelled my order and went with another company, but I guess that is what they didn’t want to happen.
On June 25th along with my maid of honor I went to Global Weddings with a money order for the remaining amount of $206.13. While in the show room I seen a bouquet that I liked for my mini bride and some pearls that I liked for my mother. I went to Philomena and told her it was very inconvenient for me to be getting my gifts 38 days before my wedding when I had all my bridesmaids here to help me in April (my bridesmaids live in New York, Atlanta and Alberta) but no gifts so is there anything they could do for me. Well, the three women that were in the back room immediately went into defense mode and said there is nothing they could do “I should just feel lucky that I got them in the first place.” I did not appreciate this comment and told her so. I paid for a service that was promised to me by a certain date and that is what I expected to happen. Why should I feel lucky I got my gifts 38 days before my wedding with no bridesmaid to help me wrap and decorate 75 boxes.
Well you know it did not go well after that and the funny thing was I wasn’t even being rude to these ladies. That is when this older man (which I am now told is the owner) comes in the back and starts putting in his two cents. While cussing at me he said things like "he doesn't give a ###", “people only act like this when they want something”, “if you want milk from the cow you have to be nice to it to get the milk”, he should “he is going to kick me out the store and call the police” and the best one “I am acting like a ###”. I said to him “Is that how you speak to your customers?” “Is that how you speak to a lady?” and he said “Yes”. I was so done with these people after that because if I stayed and argued some more I was going to get myself into trouble. At no time during these SIX MONTHS or even that day did anyone apologize for the delay but now this man had the audacity to tell me I’m acting like a ###.
Well after all that he loaded my bonbonnieres into my truck but while doing so dropped two and broke them. He then went inside came back out and said here are two new ones and I am throwing in a third one for free. I even said thank you but contrary to what he might have thought, I am not an idiot so I checked the three boxes he gave me and low and behold this fool was trying to give me one of the ones he broke for “free”. My maid of honor took it back in the store and told him he could keep his “free” gift. When I went home and went through all 75 boxes I found 6 were broken. I am going back there tonight and come hell or high water I am getting my six broken gravy bowls replaced or the poloce will be involved.
Anyway, I tell you this story so that you can make an informed decision about dealing with the rude, inconsiderate and disrespectful people at Global Weddings and maybe pass it on to any future brides to save them the heartache I went through 1 month before my wedding. Global Weddings customer service skills was and forever will be deplorable and in a perfect world they would be one of the companies that this recession gets. They will not be missed.
I actually am friends with someone who helps run the show, I will make sure they know both sides.
Global Wedding & Events Co. will be at Canada's Wedding Expo this year and next. I have written a formal complaint to the organizers of the show. If you would like to send your comment/complaints to the show, see the links below:
http://www.canadasweddingexpo.ca/consumer/exhibitor_lists/
http://www.canadasweddingexpo.ca/consumer/contact/contact_form.php
The Ministry of Consumer Protection needs witnesses. Please contact myself or Duncan Newport
duncan.newport@ontario.ca
Christy_Luu@hotmail.com
Subject: RE: Global Wedding Complaint
Date: Mon, 8 Jun 2009 12:37:07 -0400
From: Duncan.Newport@ontario.ca
To: christy_luu@hotmail.com
The complaints will be directed to me once they have been received and opened on our system. You may want to suggest to anyone you know who has sent them directly to Bianca that they resend their complaint forms to me and I will ask that a file be opened and assigned to me.
I will continue to review your file. My review will focus on any possible violations of the Consumer Protrction Act, 2002 such as unfair buisness practices, contracts that do not contain the information required by the Act and the regulations, and failure to refund money when a contract has been cancelled. I will contact you to request additional information or clarification. Is it best to contact you by email or by telephone?
Duncan Newport
Investigator
Ministry of Small Business and Consumer Services
Consumer Protection Branch
5775 Yonge Street, Suite 1500
Toronto, ON M7A 2E5
Tel [protected]
Cell [protected]
Fax [protected]
duncan.newport@ontario.ca
--------------------------------------------------------------------------------
Subject: RE: Global Wedding & Events
Date: Mon, 8 Jun 2009 11:58:18 -0400
From: Duncan.Newport@ontario.ca
To: christy_luu@hotmail.com
Christy:
I am just reading your file now and had made a note to ask you for the video and audio recordings. Are these in a format you can email to me?
The role of the inspector is to visit businesses to determine if the Consumer Protection Act or other Acts the Ministry is responsible for are being adhered to. The inspector can be sent to a business as a result of complaints or can make unscheduled visits to determine compliance. If there are infractions the inspector would give the business notice of these infractions. It would then be noted if future complaints came in with similar infractions. If the company is charged, part of the evidence could be that the company was advised previously of the infraction and had time to remedy the infraction.
My investigation will look at all current complaints against this company. I also review any closed files as well. If the matter is still within our limitation period (2years from the date a complaint form was sent in), the closed complaints could also be used if the consumers are prepared to come to court as witnesses.
Duncan Newport
Investigator
Ministry of Small Business and Consumer Services
Consumer Protection Branch
5775 Yonge Street, Suite 1500
Toronto, ON M7A 2E5
Tel [protected]
Cell [protected]
Fax [protected]
duncan.newport@ontario.ca
Hello,
I first of all thanks every one here to inform about global wedding an events. I was there yesterday in the afternoon, looking for flowers, decorations, limo and dresses. I met this Gentle man named Karl. He started helping me and my fiance. About 10 minutes being there, I saw a young couple walk in. Karl left us and said he will be back and directed them to the back side where there are flowers and decorations are piledup.
A moment latter, I heard the girl craying, telling him that he screwed every thing she asked for... the cray responded by Karl's screems... He started calling her named and yelling that he doesnt give a ... about her or her 2 thousand dollar wedding...
it was ashame... how could one in an industry like this cause so much chaos. The funny part was after all that Drama, he came back and told us that she is crazy, when he looked like an unprofessional scam artist. He represented the papers which he was writing on earlier and told us lets continue with the contract. What a fool. We didnt sign any contract, took his card in a polite way and left with a promise to come back.
I checked global wedding and events profile on the internet, and found nothing but complains about them, their business ethics and have so many law suites filed against them. There are so many site with so much against this company.
Karl just call me right now and wanted me to come and finish the contract with him and i told him i am not interested and he is telling me that it is illegal to for me to break a contract and he can take legal actions against me.
I cant believe him. Every 1, please stay out of this company site. you will get nothing but cry.
Sam
What I think is you come on here, you call me out, but than you are too afraid to tell me where to find you. As for the cops, no one said I was going to them, but they wouldn't have a choice but to charge you, that is sexual harassment and illegal for a reason.
You make me laugh with all your tough talk but then you run off like a scared little child when I step up to you. I already assumed you were a pathetic excuse for a man, but now I know you are. Run away scared little boy, your crib is calling for you.
And David, I think you are full of crap, its a little strange how "Dwight" goes from being "Dave in Montreal" to Dwight and is on here at the same time as you. I am not stupid don't BS me.
Would you like to try again David, that is NOT your address.
LMAO...yet you continue to reply as well, again HYPOCRITE...oh I am sorry do you not know what that means? It was too big of a word for you wasn't it. I will try and lower my standard to talk the same nasty street trash talk that you talk.
Come on, you are the one who said your door is always open, so what's the address, we will see who is laughing after that.
You know that's funny Dwight, I guess you figured I wouldn't notice the name changing? Nice try anyway, come on Dave, give me your address if you are man enough.
How many names do you go by Dave?
What's wrong, I called you out but you couldn't handle that?
Whatever David, though they got a laugh out of it I don't think anyone one here is THAT stupid to actually think that is me.
I didn't start this if you read back (which of course you won't or just don't give a crap because you're a hypocrite like the rest of them)
And if your door is always open, give me your address I will be cure to check that your door is always open.
And regardless, I will bet those posts are gone tomorrow at the very LEAST.
First of all it would help if it even looked like me, second, do you know what sexual harassment is?
Heeeelllloooo ?@8*?
Back to Global Wedding and Events, I`v discovered that Ms. Christine Lawrowsky a compliance inspector with the Consumer Protection branch was sent to inspect the premisis of Global Wedding.
Will provide you guys with the updates when I get it.
Thanks,
Christy
Kathy, if that's how you really feel why are you pretending to be me on facebook?
David stop looking at your wife when you write about me, I am sure she wouldn't like knowing thats how you really feel about her.
Sounds like a lot of jealous psycho babble if you ask me.
OMG that's hilarious. Common put the pics up!
Way to psychoanalyze David. Dr Phil, do you agree with Kathleen that David’s mommy didn’t spend enough time with him?
Sorry your dress is white; it just looks like crumpled toilet paper not USED crumpled toilet paper.
Hun, your scale is seriously lying to ya cuz the camera only adds ten pounds not fifty.
David can I share that popcorn with you? hahaha lol
LMAO...wow, nice rant David. Do you kiss your mother with that mouth? Probably not, you're mother probably has nothing to do with you, she is likely ashamed to have a child as twisted as you are. Or maybe you are that twisted because mommy didn't love you enough. Either way, I have every right to post on here and your childish antics will do nothing to stop that. I will however agree with Kathy, the dress in that pic DOES look like crumpled up used toilet paper, but I said from the start that it was hideous, it's a totally different story when it is in white which is what my dress is. As for the fat comments, 120 pounds at 5'3, sorry but as long as that is what I weigh you won't be hurting my feelings anytime with those comments, but yes, I do have little boobs, that's life and really doesn't bother me either. So if your attempt was to make me cry I guess you will have to try a little harder. And sweetheart, I must not be that ugly for one of the posters on here to steel my picture and use it as their profile pic on facebook. Regardless, I know who and what I am. And I stick to what I have said from the start. Ridiculous is the pathetic people on here who couldn't accept my very pleasant and polite post from the start just because I had a difference in opinion.
Look who's talking about class. One of you takes my profile picture off facebook and posts it on here, and then YOU take my picture off here and use it as your profile picture on facebook. Then you make extremely rude comments about my dress. What's the matter darling, are you that ugly that you have to use MY picture for your profile. Pretty pathetic don't you think?
Again, go back to the beginning of my posts and ### at the people who were immediately rude to me, and then maybe I will give two craps what you are saying, otherwise, keep your hypocritical comments to yourself because I really couldn't care less about your "sympathy" or lack thereof. Besides, I'm not the one who was stupid enough to get screwed around now am I?
Kathleen, so you are telling me you responded the same way but wanted to point fingers and tell everyone how crazy they are and how you're so differnt. Nice! Lots of class there.
Kathy, go back and read what I posted when I FIRST POSTED and then read how people responded to it. Ya think I might get a little defensive at a personal attack like that. All I did was come on here and post my story and immediately I was attacked. Of course I responded with the same anger.
Kathleen- What you posted 9 days ago after receiving your dress.
"Again, I am sorry if some of you have had bad experiences but being that there is only a small handful of people complaining I will stick to what I said at the start, I think YOU guys are the problem not them. I wish you all luck, lose the bridezilla attitudes and I think you will have a much easier time."
I dont' consider it polite calling us "Bridezillas" and telling us that "WE" are the problem. You post that, and expect us to open our arms to you? Are you ###ed? Ah-em...I apologize that was politically incorrect, Are you Handicapped? People are not only reacting to you opinion of Global but your inability to see how offensive you are. I would try to explain it further but I am probably talking to a wall as the individuals on this site have obliviously not succeeded in working with the two brain cells you've got left.
I am not sure what fetish/complex you have with calling people "insane" and reffering them to speak to a professional but if you're a psychology major you still wouldn't have my business "Doctor PHIL". Instead of recommending everyone to go seek professional help maybe you should take your own advice.
By the way, the dress looks like a crumpled piece of used toilet paper but it's not too out of place since it suites the person wearing it.
As well, I don't think you can count because there are more than a "handful" of complaints on the board.
And one more thing, you shouldn't ### and complain about others posting your picture if you willingly post it on a public website and reference to it. Like I said, two brain cells, one is lost & the other is looking for it. In my opinion, people on this site have been too kind to you and your ignorance. I don't have that same sympathy. If you want to trash talk, whine and call people names like a five year year old bring it on an msg me.
Actually Christy, I came on here and posted my experience, I was polite, I did not say a single mean thing about anyone one here, and immediately Lisa posted saying I must be Carl. Really now, if that's the way people are going to react when someone disagrees with them than they ARE insane and should seek help.
It was all a "perhaps", aren't you glad you settled it? If you hadn't started calling everyone a "bridzilla" and "insane" I don't think they would have freaked out on you like that.
Regardless, I do commend you for standing up for what you believe. You have proven that Global can deliver a wedding dress. Very nice. You make a beautiful bride. :0)
Christy Luu
Christy, not that I feel the need to justify myself from such ridiculous accusations, but rather because the accusations are getting a little annoying, I will post pics of me in the dress I tried on at Global (my dress is white, this one is a gross brown) maybe then you will let this crap go. I am who I say I am. Or maybe you are insane and you will try to say I made up the entire profile just to screw with people, who knows.
As for not calling names, I think what I said is better the the extremely condescending tone you use. Not to mention you calling me Carl. So you knock that off and I will refrain from calling anyone an idiot, even when they are one.
As for the designer, it is Dimitrios, it's a Cosmobella. In fact after reading the things on here I called the distributor for Canada and explained my concerns. They thought I was crazy.
Hello Ladies,
Kathleen had referred you guys to view her picture in facebook. I have taken the courtesy of helping her prove her point by uploading it into this page.
The picture already looks fuzzy and a little shopped but that could be just because it is small.
Kathleen, I can’t wait to see what a beautiful bride you’d make in that dress. Who was the designer again?
Christy Luu
Kathleen,
First and foremost let’s refrain from calling each other names as if we are five year olds on a playground. I apologize if the Complaintsboard.com page has made you cry yourself to sleep every night for the last four months as you’ve claimed. You must be a very sensitive person. I am sure it was tremendously unfortunate for you to stumble onto such a page that would cause you so much heartache and mental stress. Perhaps you could consider suing us "Bridezillas" for causing you that pain. Perhaps Khalid will somehow find these posts by chance and try to use it in court to tell the judge how I have started a complaints page on his business and caused his clients an inconvenience that will somehow translate to a monetary business loss as well as punitive damages. Perhaps your name is Kathleen or Khalid, Philomena, Fareed, Alexis, Adrianna or Rosa. Perhaps, the facebook picture is a random picture stolen off a dating site, perhaps not. ...Regardless, since you are so passionate about the services provided by Global why don't you model that beautiful dress for us. I know Fareed teaches graphic design but I’ll give you the benefit of the doubt.
Ladies, If she is Kathleen she is entitled to her opinion. If she is not than Khalid is achieving the attention and posts that he desires on this page.
Christy Luu
Sarita,
You're insane. To say that I am Carl shows extreme paranoia that I think you should talk to someone about. Fact is, there is now a group on facebook and I have joined it, please feel free to look at my profile pic and tell me if I look like a 50 year old foreign man.
Ridiculous to say the lease.
As for the unknown poster on here, as I have said before, I am sure some of the people on here have ligit complaints agaisnt the company, many companies have problems, as no one is perfect. My problem was that I ordered my dress through this company and then by chance found this board. I read all the posts and then for 4 months stressed about whether or not I was actually going to get my dress because everyone on here told me I wouldn't get it or they would try to charge me twice as much for it. I was terrified for months. So I just want to make sure that other brides in my position don't come on here, read all this bad stuff and then allow all of you to freak them out for no reason.
As for you coming to the conclusion that I must be Carl, well you're a little crazy yourself. Personally I don't care what you or anyone else thinks, I just don't want other brides crying themselves to sleep because they are being told by a bunch of people that they are going to get screwed because clearly that is not always the case.
LEGAL PROSECUTION: http://www.gov.on.ca/mgs/en/ConsProt/STEL02_175588.html
What usually happens after filing a complaint is the officer will send you an email telling you that they can no longer mediate the situation and if you want to pursue this further that you would have to find a lawyer.
After persistent prodding and an exuberant number of emails our file is in review at the legal investigation department which can POSSIBLY lead to prosecution by the MINISTRY.
Factors that will get the Ministry’s attention and strengthen the case is how many have been affected and how much have you lost? Send me your story, how you were affect and what you lost monetary and non monetary in addition to whatever contact information you are comfortable with providing. Subject line should be: I AM A VICTIM TOO: (your name). Those who have been sent the “please seek a lawyer email”, do not be discouraged, just because they could no longer “mediate” does not mean Global Wedding & Events Co. Ltd did not violate the Consumer Protection Act 2002.
Please send your emails to Christy_Luu@hotmail.com, I will reply to confirm receipt. If I don’t reply you could have possibly ended up in my junk mail, please try again.
As for my relations with Khalid since the last time I posted on here, he’s threatened to sue me, my fiancé, my boss, other companies that he thinks are related to me...yet I have not been contacted by his lawyer.
Khalid, I know you’re reading this. I love you too.
Christy Luu
LEGAL PROSECUTION: http://www.gov.on.ca/mgs/en/ConsProt/STEL02_175588.html
OUR FILE IS IN THE INVESTIGATIONS DEPARTMENT: File No. File #373365
May 29, 2009
Christy Luu
PO Box 22017 137 RPO Water Street
Cambridge, Ontario
N1R 8E3
Dear Ms. Luu:
Re: Global Wedding and Events Co. Ltd. - File No. File #373365
This email is to inform you that we have received a final response from Mr. Karl Usmani (response attached) and that your complaint file has been forwarded to the Investigations Unit of this branch for review. Your file has been assigned to Duncan Newport. Should he require additional information, he will contact you directly.
Please ensure that you keep any documentation related to your dealings with Duncan Newport, as it may be required for prosecution purposes at a later date. Please be aware that results of the investigation may, or may not, be of direct benefit to you.
Please note that Duncan Newport will be away from the office until Monday, June 8, 2009. In the interim, you may want to contact Mr. Colin Mackenzie at [protected], should you have any questions.
Thank you for bringing your concerns to our attention.
Yours truly,
Bianca M. Pocanschi
Consumer Services Officer
Consumer Protection Branch
Ministry of Small Business and Consumer Services
Tel: [protected]
Toll-free: [protected]
Fax: [protected]
Bianca.Pocanschi@ontario.ca
5775 Yonge Street, Suite 1500
Toronto, Ontario M7A 2E5