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Global Life Enhancement inc.missing half my order and no refund

C

I placed two seperate orders from one of this companies sites. www.legalbuds.com, they have many affiliate sites that sell the same product. order 1: August 3 2009 OnlineOrder_[protected]. Order was for a Legalbuds sampler pack, and a smoking oils sampler pack. This order actually arrived after my second order on August 28th. The package contained the legalbud sampler, but was missing the smoking oils sampler which had a 59.99 usd value. order 2: August 4 2009 OnlineOrder_[protected]. Order was for a herbal blends sampler pack, a meershaum smoking pipe, and liquid relaxation extract. The order arrived August 21st. It was missing the pipe and the liquid relaxation. Value of liquid relaxation 17.99 usd. Not sure of the value of the pipe. Before the order was placed, and while I was waiting for delivery, any time I had a question via email, they responded same day. On August 21st, I emailed to inform them of the missing items from my second order. I got a reply a couple hours later from Rob stating that I would see the refund on my credit card within 5-8 business days. 10 business days later, there is no refund. I contacted them again on August 29th to inform them of the missing items in my first order that finally arrived. At this point, they completely stopped responding to my emails. It went from same day responses to no response to 6 emails over a 5 day period, and I still haven't heard from them regarding the delay on my first refund, or any acknowledgement at all of the second delivery missing items. On my ninth call (first time someone answered), I finally got someone who was completely indefferent and unapologetic for the issues they're causing me, the problems with delivery, not replying to emails anymore, or the delay in refunding me my money. The person on the phone advised I would get a refund "eventually" and ended the call without even finding out what was missing from the order, so they have no idea what to refund unless they look at my ignored emails.

Responses

  • Je
    Jeffervesce Oct 02, 2009

    I can't even get an initial response via email, and no listed phone numbers I find even work. I ordered from natural-herbals.com which is an affiliate. Yeah.. They're scammers, I'm reading it all over the net now, particularily on [redacted] dot com. I might just cut my losses and run though.. Don't you wish you could just pop somebody in face for this kind of thing? I'd love to know where their "office" is.

    0 Votes
  • Fo
    foghaze Apr 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I'm another person they duped. What they did to me is send a box requiring a signature with only $20 of the $200 order in it. I'm not used to being ripped off so I signed. Never will do that again because you can't dispute the charge. If a company makes you sign for delivery always open the box in front of the carrier. They will be pissed about having to wait on you to inspect the order but this is the technique these pieces of Jersey garbage use to steal.

    0 Votes
  • Gu
    gullible gal Jul 23, 2010

    i too, remain trusting in a very untrustworthy world, and was scammed by these guys. this will be the third time i fell for it, you'd think i'd learned by now. hate feeling like a victim when you truly are. Its worth it to these guys to spend exhorbitant amounts of money on their website, making it look quite 'professional', when they are just middle men for some huge corporation plugged into thousands of people via computers. sorry to say its a waste of time to try to make justice out of evil, greedy people. Guess we just have to suck it up and move on.

    0 Votes

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