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CB Other Review of Giants 300 E Baltimore Avenue Lansdowne PA 19050
Giants 300 E Baltimore Avenue Lansdowne PA 19050

Giants 300 E Baltimore Avenue Lansdowne PA 19050 review: Customer service

B
Author of the review
7:45 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I had went to the 300 E Baltimore Ave, Lansdowne, PA 19050 giants location I been a customer of theirs for years. It’s my Neighborhood location. But tonight will be my very last time going there and I will see to it my family, friends and associates will not pretake there. Today at 7:00 pm I want to cash in my coin star receipt. I approached the heavy set light complexion young lady with two buns told me as I walked up with her late on shouted at me saying she “was closed!” I said to her I just wanted to cash in my receipt she said “no” and watched the customer Infront of me bag up his stuff she didn’t even help him I then knew she was inexperienced, and unpleasant. I went to another line she then walked up to the skinny fair skin young lady and told her while she was servicing to close her line. The other young lady said no I’m going to keep it open because the team lead or assistant manager was watching. The young lady said why I closed my line I’m not helping nobody for the rest of the night she then said they do this to me and you all the time for her to feel comfortable saying that in front of me shows she doesn’t take her job seriously. If you lack customer service skills then why apply for the job nobody made you apply for that position if you not a people person then take your attitude else where that all being said not only is she a brute she’s lazy and a tyrant. I can tell she is troubled by giving bad advice to her fellow coworker. It is just sad and sickening to see youths are running circles around Management

Desired outcome: Management should monitor her progress critique behavior management also needs managerial classes

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