The complaint has been investigated and
resolved to the customer's satisfactionResolved German Shepherds Kentucky — Refuse to sell or return deposit
resolved to the customer's satisfaction
I gave German Shepherds Kentucky dba:Drache Feld a $500 deposit for the sale of a dog and after seeing the dog I had some concerns that I wanted to discuss with my wife, and therefore did not purchase the dog on that day. After some discussion and less than a week later, I informed them I wanted to go ahead and complete the purchase. Well, they will not respond to repeated emails and phone calls and will neither return my deposit or even acknowledge that they will not sell me the dog. I understand that deposit is non-refundable if I decide not to purchase the dog, but I wish to complete the purchase and they won't even acknowledge me or return emails and phone calls.