Menu
CB Furniture Stores Furniture Row 6310 Corporate Centre Cir, Colorado Springs, CO, 80919, US
Furniture Row company logo
Furniture Row
reviews & complaints
Furniture Row company logo

Furniture Row

6310 Corporate Centre Cir, Colorado Springs, CO, 80919, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
R
10:29 am EST

Furniture Row - couch set

My wife and I bought a couch set from furniture row a little over a year ago. About 6 months in the stitching began coming out of the couch for no reason. We spent money on a warranty that the sales man said would be a great idea to have. We contacted the store about fixing it and we are now sitting here six months later and the couch isn't fixed. What's the point of the warranty? This is ridiculous we keep getting the run around from the repair guy and we even went to the store where someone said they'd call us back and sure enough no one has. I ask that furniture row give us our money spent on the warranty back or replace the couch. The costumer service has been terrible and fake. We wouldn't have spent this much money if we knew this would have happened and would have went elsewhere for our furniture needs.

Read full review of Furniture Row
View 0 more photos
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.