FunMobile.comUnauthorized charges!

F
This review was posted by
a verified customer
Verified customer

They keep charging me and they keep sending me messages on my cell phone which they say that I agreed to resume my account every week, which is false cause I never give an approval how do I stop this outlandish service?

Responses

  • Ar
    ariel pacheco Dec 23, 2006
    This comment was posted by
    a verified customer
    Verified customer

    I don't want to keep receiving text messages from FunMobile.com any more and i would like to cancel any subscriptions or and or terminate service with FunMobile.com

    0 Votes
  • Th
    Thomas Lally Jan 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    A click here box came up on a website I was on, for free ringtones. I clicked it but nothing happened, so I logged off. I have never used any or received any services from this company (funmobile). I just received a text message from funmobile saying that I owe them 19.95 for the next month. I cannot find a way to keep them from billing my cell phone.

    0 Votes
  • Da
    David Jan 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I'm surprised with this, when they send message to my mobile they collect money in my account directly why? If I have not decide to buy FunMobile.com ringtones. Leave my credit in my mobile.

    0 Votes
  • Nn
    nneka brown Feb 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I received a txt from fumobile saying my value club was renewed and they took 5.99 out of my phone!!! But i have never downloaded there application and have never heard of them!!! I try to call with the number that sent on the txt but there all doing something and they say to leave my name and number and they will call back!!! What type of s*** is that somebody is f**** up!!!

    0 Votes
  • Mi
    Michelle Smith Feb 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have never actually used anything on funmobile except for one time and that one time is now on my bill forever! I did cancel it but yet I am still being charged an extra $21.00 on my bill for the last 2 months. This is not right, if someone cancels what they have subscribed to then you people should stop billing people for something that they are not even using. I have contacted my provider and I will be contacting this place. I want my money back for the last couple of months of paying it but never using it! Talk about scammers!

    0 Votes
  • Da
    Dave Rogers Feb 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I finally got it to stop by txting STOP to 99621. I dont know if there are any cancellation fees *crosses fingers*

    0 Votes
  • Ge
    Geri Ronge Feb 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I entered my cell number on a website and was bombarded with pop-ups one of which was funmobile.com. In attempting to close out all of the pop-ups I somehow became a subscriber for text jokes and ringtone downloads.

    I was very surprised when I received my cell phone bill with almost $30.00 in charges from this company. I never downloaded any ringtomes and received many unwanted text jokes. I called their customer service department and spoke with a person in Australia (customer service). The company is apparently located in Hong-Kong. they unsubscribed my number but refused to refund the charges stating that I authorized them to charge me.
    Beware of this company!!!

    0 Votes
  • Br
    Bret Swain Mar 09, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a Van Halen ringtone and after i completed the order for the ringtone, heard it and everything online. The last step said i would receive information in an email. When i received the email it stated that indicated i had subscribed to this daily joke service, but nothing about my ringtone. I immediately, responded stating i did not want this text message service, and still received it. I never received the ringtone, just these annoying lame jokes, daily at 6 am. I am thinking about talking to an attorney about a class action suit, as many people as have had these issue it might be bigger than silicone breast implants. This is obvious online Fraud, and i sent something to attorney general office here in California.

    0 Votes
  • Ma
    Mary Beth Koehler Mar 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Went on another web site to check balance of account. FREE ringtone offer, clicked yes. Text rec'd. NO RINGTONE. Getting texts daily, said I ordered text service from them... DID NOT. Canceled today said there was $5+ charge from service... Refuse to pay for service not ORDERED.

    0 Votes
  • Ma
    Marianne Padfield Mar 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was on the web and a popup came to me saying FREE RINGTONE, so i clicked on it and thought it would be cool to give my boyfriend one so i entered his number and just like bret said the last step said i would get an email about the ringtone. Low and behold the email came talking about a free joke service that would be added to his phone... no fine print about costs or any links to a website to read more about it. There was nothing! so i ignored it... my boyfriend gets the lame jokes early every day and today he got one saying that his subscription was renewed... @ 5.99 a week and 29 a month this is bs and they should be stopped!

    0 Votes
  • Ma
    Marianne Padfield Mar 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Oh ya, also he never got his ringtone! and he is very angry with me for it charging him for the jokes. (sorry my spelling and sentencing was bad in the last one I'm too pissed to care)

    0 Votes
  • Ke
    Kenneth Goins Mar 31, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Yes, FunMobile.com keep sending me this stupid jokes that i never agreed to in the first place plus they send me like 3 to 4 txt messages a day. I'm six dollars a day on this and i never agreed to it. So what can i do to get them to take me off the list or what ever?

    0 Votes
  • Po
    Police Apr 02, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Want to know where to find this ###? Try CTIA. Calling the FBI attention, capture this half Chinese pig and save millions of American victims.

    By the way, this half Chinese half dog animal breed is from Hong Kong.

    -----------------------------------------------------

    At CTIA 2007, Funmobile announced its plans to expand into the United States. At the same time Christian Heilesen, CEO of Funmobile announced their new line-up for this year.

    "We are very excited to begin partnerships with carriers, agencies, and other channels to more fully distribute our mobile entertainment products in the US. We are confident that our portfolio of original IP - primarily in the form of mobile games and applications - will continue to appeal to US consumers looking for unique entertainment experiences on their mobile phones," said Christian Heilesen, CEO of funmobile. "The combination of funmobile's expertise in the creation of mobile entertainment services and strong relationships with carriers and other distribution channels will result in bringing the highest quality and most entertaining mobile services to consumers throughout the US."

    Funmobile’s key CTIA mobile games for this year are “3D Drift”, “Jail Break” and “Rome: The Throne of Destiny”. Also already proven popular titles will be pushed to North America like “Fitness Bible: For Girls” and “Yoga for Beginners”.

    0 Votes
  • Po
    Police Apr 02, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Here are some gangster operators work with funmobile, gang bang spamming and raping consumers using the pop-up ads, kids accidentally entered phone number using free stricks, spam email, spam SMS, services you cannot cancel, over price service once subscribe you feel cheated and it's like day light robbery. Capture and put this disastrous spammer to and end.

    Gang bang spam supporter of funmobile include: Aliant, Bell Mobility, Fido, MTS Mobility, NorthernTel, Rogers, SaskTel, Telebec, TELUS Mobility, Virgin Mobile Canada.

    For your information, this hong kong pig also use fake company name to get away from paying music licenses, named Funmobile 8383 Limited.

    0 Votes
  • Am
    Amber Shaw Apr 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This so called "company" is charging my account without my consent and when I try to complain I get no reply or the # I called hangs up every time. Im going to call my lawyer in the morning and get to the bottom of this. We should all file claims against this sh*twhole of a "company". I swear I wont stop till something is done!! Funmobile.com is a scam !!! I want my money back for these lame a*s "jokes" they keep sending to my cell phone via text message. I never asked for this service and its not right to make unauthorized withdrawals from my account .

    0 Votes
  • Eu
    Eustancia Cossete D. Medalla May 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I tried download a free ringing tone and after which a pop out showed thanking me for my subscription. I immediately texted back to cancel it. I called the t-mobile company about this matter and gave me a number to call for the cancellation but it was only a ringing tone.

    0 Votes
  • Me
    melodie arnette harris May 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to cancel funmobile for the past 2 weeks i never asked for this service and if its not canceled i will start legal proceedings.

    0 Votes
  • Ke
    Kelvin Smith Sep 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    In accordance with the Mobile Marketing Association's (MMA) Consumer Best Practices Guidelines, Funmobile requires a "double opt-in" which means the consumer must complete a two-part process of soliciting service before the subscription can begin and charges can incur. First, a cell phone user must enter his/her cell phone number on our web page, and agree to our Terms of Service. Second, after receiving an SMS reply from Funmobile, the user confirms their subscription by either inserting a unique PIN code (received via SMS) on the web, or by replying YES via SMS from their cell phone. The user is ONLY subscribed to the service if they have completed this second step confirming that they wish to proceed with the subscription. This "second opt-in" ensures that users own the mobile phone number that is being inserted on the web page and that they have the handset in their possession when subscribing. Therefore no third-person number can be subscribed to Funmobile unless they have permission from the owner to use that cell phone/cell phone number and as a result can confirm the subscription as per step 2.


    http://www.ringtonetimes.com/go.do?a=1&l=1089

    * TERMS OF SERVICE
    Complimentary Ringtone offer is only for compatible handsets on AT&T Wireless, Verizon Wireless, T-Mobile, Cellular One, Centennial Wireless, Sprint PCS, Nextel, Alltel, Boost and Cincinnati Bell.This is a CSW Poly Ringtone, Color Wallpaper, Joke subscription service. By signing up for this service and by entering your personal PIN Code which will be sent to the cell phone number supplied by you on this website, you acknowledge that you are subscribing to our service. AT&T WIRELESS will be billed monthly at $19.99 and receive credits for 14 Poly Ringtone. T-MOBILE, CELLULAR ONE AND CENTENNIAL WIRELESS will be billed monthly at $9.99 and receive credits for 5 Poly Ringtone. SPRINT PCS will be billed weekly at $5.99 and receive credits for 7 Poly Ringtone. NEXTEL AND ALLTEL will be billed weekly at $5.99 and receive a daily Joke 5 times a week. BOOST will be billed monthly at $6.99 and receive a daily Joke 5 times a week. CINCINNATI BELL will be billed monthly at $9.99 and receive a daily Joke 5 times a week. VERIZON WIRELESS with MMS and Polytones ringtones compatible cell phones will be billed monthly at $19.99 and receive credits for 8 Poly Ringtone and credits for 5 Color Wallpaper , other users with incompatible cell phones will be billed monthly at $19.99 and receive a daily Joke 5 times a week. All plans are subject to the Terms of Service. Games, Monophonic Ringtones, Operator Logos, and Picture Messages are not supported by T-Mobile. Users under 18 years of age require parents permission. Unused credits will not be rolled over to next month. Normal carrier charges (WAP, GPRS, SMS, MMS) apply. The charge will be billed on your wireless phone bill or deducted from your prepaid balance. For help send "HELP" to 71769. To cancel your plan, send a text "stop" to 71769 at anytime. In case of questions please contact customer service at [email protected] or call 1877 225 1198. Other Charges may apply.

    0 Votes
  • Jt
    JT Lee Oct 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I received a $20.99 charge for "Data" on my Verizon phone bill. I called Verizon and a very nice gentleman spent about 35 minutes with me sorting the problem out. He said the charge was from a company called "CWS", but when I googled the number, 71769, that he gave me, I was sent to funmobile.com on the "Complaints Board" website. First, he had me text/dial 71769 and enter the word 'stop' in the text box and then send the text. I immediately received a reply that service was canceled. (I sincerely hope it is!!). The gentleman then credited my account the amount charged. Hope others fair as well. I have never heard of this company and do not know how this thing ended up on my phone.

    Regards, JT.

    0 Votes
  • De
    Debra Leath Nov 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    THIS SITE IS A SCAM!!! Verizon and funmoble are in this together to make money off people who will sit back and do nothing but I am not one of these people and I am going to the media to let them know that this site will steal money from you.

    0 Votes
  • Jl
    jlynch Nov 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    stop sending me unauthorized text messages or I will contact attorney general, I dont want ring tone! Stop sending them to me!

    0 Votes
  • Jo
    joao ledo Aug 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    stop all

    0 Votes
  • Lo
    loren Aug 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    it keeps charging me money ever day its not far.

    0 Votes
  • Jo
    John Dec 18, 2008

    Company seems to charge Cell phones a subscription fee for services not received. We received our cell phone in August of 2008 and were charged $9.99 for 3 months until we switched phone numbers. The company said that the subscription was valid since November 2007. Our Cell Phone provider is Centennial Wireless and they hold phone number s for 6 months before re issue. It seems like this company will periodically try to charge cell phone numbers hoping they have been reactiated and start charging the new Cell phone customer. I was told by Centennial that this has happened before with this company and nobody can do anything about it. 9.99 is not that much money but multiply it by the amount of potential victims and this could be a huge amount of money and fraud being committed.

    0 Votes
  • Ra
    ramjet555 Jan 05, 2009

    Funmobile.ca is FRAUD. I noticed I was receiving sms messages, the instructions say send an email Stop to [email protected], this bounced. The SMS message says reply with STOP, that bounces!
    I called Rogers.com and got Rogers to call Funmobile to "cancel".
    Rogers then gave me a credit of all the calls at One Dollar per message!
    I did not subscribe, nor did I reply to any message, nor did I click on anything on the internet or supply the number to funmobile.

    Funmobile.ca is a fraudulent organization and the cell phone companies receive part of that revenue which makes them party to fraud.

    Again, the ONLY solution is to call your Cell Phone Company and lodge a complaint and demand a full refund.
    I suspect that a VOIP company "voipbusters" or "freecall" provided the number but have no proof. These companies required the cell phone number to text a confirmation to.
    If you get SMS spam, check if you ever used one of about 30 VOIP company names all managed by the same betamax company.
    If other victims have the same problem then we will have figured it out.

    0 Votes
  • Sm
    SMS Jun 08, 2009

    I was invited to Facebook by a friend. As I browsed through sections of Facebook, still brand-new to this site, I ended up getting a text message. It stated I had signed up for Horoscopes and to reply STOP to cancel, which I did immediately.
    I was charged $9.99 for horoscope from Funmobile.
    I have also filed a complaint with the FCC because this strikes me as tricking people into a charge. I have since heard from others that had the exact same thing happening. What a SCAM.

    0 Votes
  • El
    electriceye Aug 06, 2009

    I was on Facebook and decided to try and test my IQ on this survey thing that was being offered.Ironically, i was stupid enough to enter my phone as it was the only way to get the results of the IQ test.

    ( i should mention here that there was no indication of a charge).

    From that day forward i was bombarded with horoscopes and i got a little annoyed so in the message underneath the daily horoscope it explained to hit 7 (i think it was) and the messages would stop. Well the messages did stop...but i was still getting charged

    why? you ask.

    pressing 7 only blocked the messages, which i think is really clever as the "victim" is under the assumption that the messages have stopped...until they get their monthly bill.

    So i finally talked to an awesome guy at Fido who gave me the instructions on what to do to get rid of this insane thing. Did you know they charge a deactivation fee LOL! I really can't believe this company is still around yikes.

    Like mama always said ..."Never give your cell phone number out to strangers"

    0 Votes
  • Mr
    MRDUFFER Aug 11, 2009

    My cellular service carrier, T-Mobile, agreed to BLOCK Funmobile and refund ALL present and past charges.

    0 Votes
  • Lo
    longh33 Sep 06, 2009

    I recently typed in my number to pass the survey on a website to watch at UFC video... then i recieve 4 different text from 4 different companies *(which are all probably from the same scam artest in their private house) saying that I registered with all of them for 9.99$??? now i probably owe 40 dollars now. And they said they were going to refund me my money in the mail, which i highly HIGHLY doubt they will do. I AM PISSSED! these people are SCAMMMERSS. THEY DESERVE TO BE PUT IN JAIL OR DEAD for all i know. I requested to speak to their manager, who sounds like the same lady from all three companies and I can hear dogs in the back ground. it sounds like they are doing this ### from their home. WE NEED TO PRESS CHARGES. they cant get away with this. Atleast im going to ### at them about how bad their life must suck to scam innocent people for Hundreds of thousands of dollars all together. DONT be mistaken for their nice customer service attitude. they are CRIMINALS. And they get away with this because no one wants to pursue going to court over 9.99$. WHERE are the lawyers on the internet when i need them to read this... *COMPANIES include - Solow, FunMobile, Predicto.com, Ringtonetop.com** PLEASE HELP. WE NEED TO BRING THESE PEOPLE DOWN!!! this has been going on for over 2 years??? this is WAY TOO long and this criminal in charge is banking...

    0 Votes

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