FunMobile.comFunmobile contact person's INFO

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This review was posted by
a verified customer
Verified customer

Hi everyone,

I too am a victim of this scam. I have found however the trail leading to the so called Pres/CEO of this scam service... His name is Christian Heileson, the address is 197 Portland Street, Boston, MA 02114. The phone number is the same that you are to call to get customer service, [protected]. I found this through the Better Business Bureau which I suggest you all file a complaint with. The BBB ID number for this company is 102515. There is also another email address listed. It is [protected]@funmobile.com . Oddly enough there is only 1 complaint in the last 36 months on this company. Somehow they have managed to hide. So go to the BBB, the company was registered in Delaware in 2006 listed under Funmobile and register your complaint. Good luck to everyone and hopefully we all can turn the tables on this scam company.

Responses

  • Db
    D. Billy Nov 06, 2006
    This comment was posted by
    a verified customer
    Verified customer

    I'm getting text messages that I cant even read because of my age so I know I don't want these on my phone bill. My glasses are not enough to read the small print, I just want this to be stopped.

    0 Votes
  • Do
    Doug Maggiora Nov 10, 2006
    This comment was posted by
    a verified customer
    Verified customer

    To cancel your plan, send "STOP" to 99621 at anytime.

    hey dude..happened 2 me once..it will never happen again.
    so...u want dis sight 2 stop sending u messages or pix on ur phone?
    ok...it's pretty simple...
    to cancel it..just send "STOP" to 99621 at anytym...and der u go..ur set!

    0 Votes
  • Ca
    candy dacus Nov 23, 2006
    This comment was posted by
    a verified customer
    Verified customer

    I am very upset that you guys just automadicaly subscribe people to your bull ###, then expect them to pay for it. Im not and you will be hearing from me.

    0 Votes
  • Jo
    Jose A. Fiss Dec 24, 2006
    This comment was posted by
    a verified customer
    Verified customer

    Lousy unsolicited jokes, at any time, especially early in the morning.

    0 Votes
  • Ar
    Arlene Floyd Jan 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I received my bill from Verizon and there was this charge of $5.99 so I called them. They said it was Funmobile but I told them I never subscribed to anything. They said to text 99621 on my phone to cancel and the message came back that said I was not a subscriber.

    I have been going back and forth with Funmobile by email. I told them if I was not a subscriber than how did I get charged? Said I had to put in a pin and I told them I didn't. Besides I never received anything from them in a text message so what were they charging me for?

    In the end they did say I was cancelled and there would be no more charges but they would not give me back the $5.99. I will check again with Verizon to make sure no more charges are added to my bill. It is just too bad something can't be done to this company but since it is not based in the USA I am not sure it falls under any of our laws.

    0 Votes
  • Sh
    sheila hayes Jan 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I did not subscribe to funmobile.com, yet, I received every day jokes from them. I wanted them stopped, but they continued to bill me. PLEASE BE AWARE

    0 Votes
  • Je
    jennifer Jan 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was having the same problem I may of found a solution. Try this number [protected] Now I had to call several times before i got threw to a real person but i finally did and it was in the same day. Heres what you do call that number they are Monday threw Friday 9 to 5 call within those hours. when you call they will ask you to put in your number don't put in your number just press the # sign it will say you put in a incorrect number and to try again press the # sign again and you may have to do the same thing again then they will tell you that your request was not valid and they will tell you to hold on while the transfer you to a customer service rep. Now it will beep for a while when you are waiting. You will eventually get either a person or a answering machine. If you get a machine keep trying i did get someone to eventually pick up. I did this today they told me they would send me a check refunding my money whether or not its bogus i don't know yet but its worth a try. Hope i can help. If you have any questions please feel free to contact me at [protected]@aol.com

    0 Votes
  • Cy
    cynthia chiplis Jan 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Text messages are annoying, want to unsubscribe from funmobile.com

    0 Votes
  • Er
    Eric James Bailey Jan 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    After carefully examining my verizon bill I found $137.80 of fraudulent charges against my account, I work very hard for what I consider a relatively low wage and when some cheats me out of my hard earned pay it makes me very unhappy & concerned for the others who are also cheated if my assistance is of any help with a class of action suit please contact me @ my Verizon cell phone # [protected] or Email me [protected]@hotmail.com.
    Thank you,
    Eric Bailey.

    0 Votes
  • Sa
    Sandy Beutel Jan 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Each month one of our cell phones has several text message charges, each amounts to $5.99.

    This has been happening ever since my spouse purchased a new phone in October 2006. He kept the same phone number he had before so I don't know how or why he is suddenly getting these charges.

    We never text message anyone and don't want to receive text messages from anyone.

    I have called Sprint each month, since Oct 2006, and they claim they have blocked all text messaging but...it isn't happening. They have been courteous enough to remove these charges monthly but...

    this is an aggravating problem and we want it stopped.

    0 Votes
  • Am
    Amardeep Muppidi Feb 09, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This company ( funmobile ) fraudulently keeps sending me text messages even when I haven't subscribed to the service. I have even requested my Service provider (Sprint PCS) to block these messages, but they keep charging me. There is no response from Customer Service of this company.

    Could someone help with the approach I need to take . My last bill they they charged around $18.00 .

    Appreciated.

    0 Votes
  • Me
    meredith horton Feb 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I never asked for your texts but everyday while I'm at work I get a text with a stupid joke. First of all I'm being charged for texts that I don't want, second I'm at work and my phone which is left on for emergency purposes beeps which causes a problem and third I'm annoyed at these useless jokes that I never requested.

    0 Votes
  • Ro
    Rose Harvel Feb 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I clicked on an ad for free ringtones, which asked for information. I ill-advisedly answered. Immediately I was charged with $5.99 subscription service to Funmobile and my cellphone bagan receiving text messages. I immediately contacted Funmobile to cancel and unsubscribe and delete all charges. I am now into the 7th exchange of e-mails, and the subscription has been terminated, but the $5.99 charge is still in place. I've received a promise for a refund check within 12 weeks. I pointed out if the company is authorized to make a charge against a phone it should also be authorized to make a credit to the account.

    0 Votes
  • Is
    Ismael H. Parras Feb 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have placed a block to stop texting to my mobile phone from funmobile and they are still coming through. I want to be removed from their subscriber list.

    0 Votes
  • Ta
    Tamekia Harris Feb 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    My name is Tamekia and some how funmobile charged my account for Tmobile. I was looking on my pictures.com and they text me a message saying that im a member and i will be charged 9.99 a month so they sent me a message saying that if i wanted to cancel my account that i didn't order i just text stop so i did and they sent me a message saying that the order was cancelled. Then when my bill came they still charged my account 9.99 which happened feb.10 and they charged me twice in one month when they wasn't suppose to charge me at all because i didn't order it. So i sent a copy to my lawyer and if it's not returned to my account we will put a suit out on funmobile on Monday morning.

    0 Votes
  • Ma
    Marshall L. Gill Feb 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    The web site says that it supports my phone carrier service on ringtones and doesn't. I sent an e-mail to them three days ago to complain about this and still haven't heard back from them. I told them I did not want the service if I could not get the ringtones.

    0 Votes
  • Te
    Terri Pagels Mar 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have been receiving unsolicited text messages from the above company. I have been unable to have them stop sending them. Do you have any suggestions?

    0 Votes
  • Ro
    Ronald E. Lathrop Mar 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Funmobile offered a FREE download pet download via PetPlace.com. The tones WOULD NOT LOAD.

    Yet my telephone bill shows a $19.99 and $9.99 charge.

    Suggest those charged be removed immediately and no more attempts be made to charge my account for FREE and UNLOADABLE services.

    0 Votes
  • Ro
    Robert E. Kinnee Mar 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I did not willingly sign up for these expensive corny jokes.. .one liners ... I do recall a free ringtone offer a while back which I said yes ... I had no idea I would be charged every week! It did say FREE ringtone... I refuse to pay for this scam...

    0 Votes
  • Ke
    Kenneth Goins Apr 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Funmobile send me these stupid jokes that arent even funny. Funmobile charge me almost 6 dollars a week for them. I never agreed to this. They txt message me constantly like 4-5 times a day. How can i get them to stop charging me and texting me? Please help.

    0 Votes
  • Ma
    Mary Traeber Apr 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Funmobile charges me for jokes I didn't want and tried to stop. I never opened any, and they won't take charge off my wireless bill.

    Funmobile charging without our being able to stop them. I tried from the first day I received three of the same messages. I sent them please stop, then I tried blocking them, and kept erasing.

    0 Votes
  • He
    Heather Keister Apr 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also had problems with them sending jokes just keep calling and press # when they ask for your # and u will get to talk to someone.

    0 Votes
  • Te
    Terrie Ortego Apr 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    They keep billing me $19.99/mo for a service I never asked for.

    0 Votes
  • Sc
    Scott Ferrarello Apr 15, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am so sick of these sneaky scam artists it makes me sick. I have a family full of lawyers who love suing a-holes like this.

    0 Votes
  • Da
    David Seigman Apr 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Funmobile Ltd. has sent unsolicited wireless text messages from mobile short code 99621 to Verizon customers stating their Verizon accounts will be billed 5.99 weekly/23.96 monthly for services that are unsolicited by the Verizon customers.

    This Verizon customer has filed an antitrust complaint with the FTC against FunMobile LTD. https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

    I went to, http://usshortcodeswhois.com/ to find out who owns a mobile short code 99621 in the United States. I went to, http://GoDaddy.com to check the domain registration for http://usa.funmobile.com I went to, http://corporate.funmobile.com/index.jsp to get the contact information. [protected] is the real phone number from their web site. [protected] is the number appearing in the text message. It is not enables for voice communication.

    Here is their corporate information: Hong Kong Office: Address: 15/F, Tower 1, Grand Central Plaza, 138 Shatin Rural Committe Road, Shatin, HONG KONG Telephone: [protected] Fax: [protected] [protected]@funmobile.com, [protected]@funmobile.com, [protected]@funmobile.com

    0 Votes
  • Da
    David Seigman Apr 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Funmobile Ltd. has sent unsolicited wireless text messages from mobile short code 99621 to Verizon customers stating their Verizon accounts will be billed 5.99 weekly/23.96 monthly for services that are unsolicited by the Verizon customers.

    This Verizon customer has filed an antitrust complaint with the FTC against FunMobile LTD. https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

    I went to, http://usshortcodeswhois.com/ to find out who owns a mobile short code 99621 in the United States. I went to, http://GoDaddy.com to check the domain registration for http://usa.funmobile.com I went to, http://corporate.funmobile.com/index.jsp to get the contact information. [protected] is the real phone number from their web site. [protected] is the number appearing in the text message. It is not enables for voice communication.

    Here is their corporate information: Hong Kong Office: Address: 15/F, Tower 1, Grand Central Plaza, 138 Shatin Rural Committe Road, Shatin, HONG KONG Telephone: [protected] Fax: [protected] [protected]@funmobile.com, [protected]@funmobile.com, [protected]@funmobile.com

    0 Votes
  • Ja
    Jan Griffin Apr 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I keep calling and calling and every time I call I get a different response and somebody hangs up the phone before you can speak.

    I DO NOT want to be charged for a subscription to this site and now they are hitting me with joke charges of $6.00 a week. This has to stop. This is absolutely ridiculous. I can't get anyone to talk with me. I will not be held responsible for charges that I keep canceling by phone, etc.

    0 Votes
  • Za
    Zack Ferguson Apr 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was on the internet just surfing the web then i found a game site and it said i had to enter my phone number to subscribe to them but it subscribed me to funmobile and they keep texting me at 1 dollar each and i went and visited their website to unsubscribe and i clicked the unsubscribe button and i am still being billed. Please help

    0 Votes
  • Jo
    Jody Lomm Apr 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This Company is the biggest farce! I just want my charges removed as I didn't want anything like this, except a FREE complimentary ringtone. And then my cell phone bill comes & there are all these charges for stuff I didn't request. I don't want jokes or texts at all. I work 2 jobs & just the beeping of the phone bothers me & the rest of the people I work with, plus I AM NOT PAYING THEM, so I guess Alltel will deal with them. I am going to request a STOP but if doesn't happen I am going after them with both barrels. This is ridiculous & down right not fair practice & it's a JOKE in itself, ANGRY in Nebraska.

    0 Votes
  • Do
    Donald Mitchell May 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was taken also.

    0 Votes
  • Ro
    rose love May 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to cancel the service as they are over charging me $77.00 is entirely to much for a bunch of jokes. That is not funny. Please do something about this before someone else gets sucked into their trap.

    Sincerely, Rose love

    0 Votes
  • Sj
    sjdeweerd May 21, 2007

    I have been getting unwanted text jokes on my cell phone and I'm being charged $19.99 a month for them. I canceled it but I'm still being charged $19.99 for the last month of not even wanting it. I was told that it was free and that I would get paid about $5.00 for trying it for a month through paidmail.com I never got paid and I was charged $19.99 That was false advertisement. I really cant afford it right now because Im not working unfortunately.

    0 Votes
  • Lo
    Lou Ann Nunya May 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I agree 100%!!!! This FunMobile bills me every m0nth and t0 the cingular st0re I go EVERY month t0 get the charge credited back t0 me.

    I am s0000 sick and frustrated with this as it has been going on at least 9 months and despite all my work to st0p this, FunM0bile comes out smelling like a r0se and I continue t0 be used by their lovely scam.

    Isn't there anyway to stop them and p0ssibly be c0mpensated for the hav0c they have put me thru?

    0 Votes
  • La
    LaShay Gammel May 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I did not authorize anyone to go in to my account. I don't want your card. Please refund all charges involved including all overdraft fees.

    0 Votes
  • An
    Ann Jun 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I never did receive my 'free' ringtone either. I did, however, receive a charge of $21.64 on my cell phone bill even though I texted STOP immediately after I 'subscribed'. Which of course we all know I didn't do!

    My husband was REAL impressed... heh.

    Hopefully it won't go any further than it has, and the charge will be dropped from my cell phone next month. If not, then I will request a number change.

    I've definitely learned my lesson about buying ringtones. Next time I'll stick to what my service provider has to offer.

    0 Votes
  • El
    Elaine Fowler Jun 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I went onto the Funmobile site and clicked on an advertisement to receive a free taxi mobile phone ring tone. Immediately I was charged £4.50 to their subscription service from my mobile phone balance. I immediately cancelled the subscription. This is a blatant fraud, their website advertised that the ringtone was free yet I was charged for it. I have complained to them but their answer is that the problem is solved because my subscription is now cancelled. Perhaps I was naive but that still does not excuse them for this blatant scam

    0 Votes
  • El
    Eligio Mendoza Jun 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was walking on a highway and there was this company hawking their service for some ridiculous "joke of the day" product. Now, being a funny guy myself I don't need any funniness on my road. So I ignored the dude thinking,"I don't need it so I'm not even going to look his way so he knows that I don't want it, don't need it, don't want to do business with him."

    Well, lo and behold, because I didn't tell this guy that I didn't want him telling me why the chicken crossed the road in 30 different plagiarized versions, he REACHED into my pocket, pulled out my wallet and took $5.99 a week for 3 months for a total of $75.

    Now, that's not exactly how it happened, but I was on the internet superhighway shopping for ringtones and this company asked me what was my phone number to see which product they had available for me and since it's a Boost prepaid phone, every time I added money to my account they took $5.99 for games (which I can't play on my phone), for Joke of the Day (I guess the funny was on me with their monkey business) and who knows what else.

    Even the rep at Boostmobile was really upset, but they won't answer their phone. Not in their Taiwan office, or the one in Australia, Belgium, Thailand, Hong Kong, Singapore or Malaysia.

    So, I'm out $75 because here in the USA we trust that when a company offers a service they usually wait till you actually answer a yes or no to do business with you. We are silly Americans and think that the rest of the world trying to play catch-up to our economy is going to play by the same rules.

    A good lesson for $75. I'm gonna have to work overtime to pay what I actually DO WANT and BUY!

    0 Votes
  • Wi
    WILL GRUBB Jun 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Verizon charged me $19.99 under PREMIUM TXT MESSAGING. I called to find out what it was. They told me it was funmobile. I have no idea what it was. The instructed me to send a text message to 86595 with a single word STOP. I did as I was told. I received a message in return that said I was not subscribed. Verizon credited me my 19.99.

    I think Verizon should stop participating in this scam.

    0 Votes
  • Sy
    sylvia taylor Jun 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Sends text messages that takes monies off my account do not want to continue service. Never applied for service. Any suggestions?

    0 Votes
  • Ma
    Mariano Lopez Jun 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Here the details, tmobile charge me a $9.99 for a monthly subscribed which I didn't request. The funmobile always send a text message on my mobile no. which I ignore, and the tmobile still charging me for a monthly fee. Any suggestions?

    0 Votes

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