![Florida Power & Light [FPL] company logo](/images/business/150-150/120369/florida-power-light-fpl.png)
Florida Power & Light [FPL] reviews and complaints 1
View all 778 complaintsFlorida Power & Light [FPL] - deposit scam
In March of 2007, we moved into our remodeled house, (which was our previous address)and transferred our Fpl service, (with the auto bill pay we had for over 4 years). Not only did they double bill us, their computer dropped us from auto bill pay, which we didn't find out until the power was cut off, in Aug. of 2008. We finally worked it out in Feb. of 2009 and re-enrolled in auto bill pay. But still. the bill was not being paid. Fpl finally realized we had 2 account numbers. Fpl has taken no responsibility for the 2 years of hell. And now, we are being forced to pay a $820.00 deposit, not to mention, we never received a refund for the overcharges in, Aug. of 2008. We need another electric company. If Fpl had some competition, they would be forced to give decent customer service, unlike what we are receiving now.
Unfortunately, you cant reason with a dictatorship.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Florida Power & Light [FPL] Reviews
Damage done to my meter bad customer service!! FPL customer service Improper billing BillingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Write letter to Gov.Christ.I did.I also got hit with deposit for $277.Good paying customer for over 10 years and fell behind due to mortgage not being given Loan Mod.LHEAP paid them what I owed and I just paid the last month and balance 0.They need to make up $$ since they could not get another increase.There has to be something illegal that they are doing!