First Premier Bank company logo
First Premier Bank
frequently asked questions

First Premier Bank
frequently asked questions

Learn how the rating is calculated

147 complaints
33 resolved 114 unresolved
File a complaint
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of First Premier Bank. We promise not to send you any unrelated messages

Is this your business?

You know your customers' inquiries much better and can answer all of their questions. Just look through the complaints to figure out what your customers are worried about the most. Please note that this option is available to claimed profiles only. Read more

What is First Premier Bank?

First Premier Bank is a large issuer of MasterCard credit cards in the United States and specializes in different kinds of subprime credit cards for individuals with low credit scores.

How do I contact the First Premier Bank?

First Premier Bank is headquartered at 601 S. Minnesota Ave., Sioux Falls, South Dakota, United States. You can contact First Premier Bank at +1 800 987 5521 for credit card customers and +1 800 501 6535 for banking customers.

What should I do with the unauthorized charges on my First Premier Bank account?

If you have noticed questionable or fraudulent activity on your First Premier account, or have found unauthorized charges, you should contact FPB’s customer support.

How long does it take for the First PREMIER credit card to arrive?

It takes about 7 to 10 business days for the credit card to arrive.

Is First Premier Bank trustworthy?

First Premier Bank has relatively bad reviews online. Most users on our platform complain about unauthorized charges and slow customer service. We suggest very careful consideration before using First Premier Bank.

Why is my first Premier card declined?

Your card can be declined if it is expired, suspended, suspected of fraud, or if there aren’t enough funds on your account or you’ve reached the set credit limit.

Can you have 2 First Premier credit cards?

You can have multiple First Premier credit cards but you will be paying all the fees required for every single card you have.

Does First Premier do a hard inquiry?

First Premier Mastercard does a hard credit check when you apply for it online.

Does First Premier waive the annual fee?

You have to pay the annual and monthly fees, however, the monthly fee can be reduced in your first year.

What credit score do I need for a first Premier credit card?

First Premier credit card is fit for poor-credit consumers with a credit score below 650.

Does First Premier increase the credit limit?

You can request an increase in credit limit anytime. However, to receive an increase, you should be a customer for at least 13 months.