First Mid Bank and Trust review: federal taxes on a cd

I took out a certificate of deposit withFirst Mid Bank and Trust yesterday 6/29/22 and they said I couldn't have fereral taxes taken out on the cd. w and get this changed and get the taxes taken out because every other cd we have at different banks we always had fed. taxes taken out. This bank couldn't give me the number for any tax people in their tax department. now today 6/30/22 I called to ask how much I would be charged to cancel the cd and they told me over $200.00 dollars. I don't think it is right that if they can't take taxes out I should pay $200.00 plus dollars. this bank branch is First Mid Bank and Trust located at 5475 Southfield ct. phone # [protected]. any help would be welcomed.