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On May 8, 2025, I purchased a one-time vehicle history report from EpicVIN.com for $1. Just a few days later, they charged my card $99.99 without clear consent, warning, or agreement to a subscription.
I contacted their support team (Megan Nelson), and they refused to issue a full refund. Instead, they offered a partial refund of $50 and closed the conversation.
This is not a mistake, it’s a business model based on misleading users through unclear “free trial” tactics. I’ve already filed complaints with my bank, BBB, and the FTC.
Avoid this company at all costs.
Country of complaint: United States
Claimed loss: 99.99$
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I made use of Epic service to check the vehicle history of my toyota corolla. The service charge says 1 USD which was successfully deducted but to my surprise I received huge 100 USD deduction few days later without requesting additional service. Today again, I received another 100 USD deduction. This is a big scam.