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To whom it may concern,
In September 2009 I made a purchase online for a logitech security software platinum upgrade for the amount of $97. Since this date, every year around the same time elements5 has deducted $97 out of my account, however I have not accessed or used any of the software since originally buying it. I am aware I must have mistakenly ticked a box for this to occur, I am seeking reimbursement for the amount of $291 for the three years i have not accessed this product.
Kind regards,
Gareth Davies
Country of complaint: Australia
Address: 6a baybury rise, woodvale, 6026 WA, Perth, Western Australia
charged my account twice..39.99 x 2 and never recieved program..do not want to deal with a company who steals from disabled people..want to cancel my accout and monies returned...thank you...bonnie aviles
I can't find any website called "elements5.com", but I'll guess that you tried to buy Adobe Photoshop Elements 5 from a website that is not Adobe.
Adobe is currently on version 7 of Elements and don't sell the older versions, but you can sometime still buy them at places like Amazon or e-bay.
Where exactly did you try to make the purchase of this product?