Electronic Expressdishwasher

J Feb 10, 2020
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a verified customer
Verified customer

Everything and everyone was great until after the sale was made after the cell is made you are no longer a priority I bought this dishwasher as a surprise for my grandmother for christmas it was to be installed a day after christmas before she got back from her trip they came out to install it and realized they did not have the l shape hoses for my l-shaped kitchen so I had to drive into town in mind you I live 25 minutes outside of town to switch out and get the right one drove back home they again attempted to install it and realize the dishwasher they sold me they did not have the hookups for so I had to drive back to cookeville to get a dishwasher that will before making the sale to me I explained him how her old dishwasher was not draining and if there was any complications they would be able to fix any and all well upon him leaving from installing the dishwasher I asked him to make sure it drained he hit a button told me you hear that sound that's it draining so I trusted him my grandma ride the next day to her brand new dishwasher and was so excited upon her using the dishwasher the first time is not draining nor does it have any hot water I contacted electronic express they said they would have somebody out that saturday well that saturday came and nobody showed up I called again explain the situation and was put on hold for 15 minutes and then hung up on I tried calling back three more times with no answer so my first day off of work I went up to electronic express and I sent somebody out a week later we were told he is not a repairman and seemed to know nothing about the issue and that they would send somebody else out that can fix it. This dishwasher was installed a day after christmas and it is now february 10th with nothing from them I am outraged considering this was a christmas present to my very old grandmother who needs this dishwasher due to not being able to stand for long periods of time


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