This is another update on 2/16/2026:
Received this on 2/12/26:
"Dear Lawrence,
Thank you for choosing Economybookings.com for your car hires, and for your patience.
Please accept our sincere apologies for the delayed response and for the inconvenience it may have caused.
Having investigated your case, Full Coverage refund in the amount of 668.09 EUR (=787.08 USD) has been confirmed and proceeded to our financial department.
Please fill in the attached bank form with your full account details. Be informed this will be an international transfer.
The refund will be applied to your account within 10 working days.
Hope you and your family are in good wealth.
Have a nice day!
Kind regards,
Aleksandr"
I asked how to send such a form in a secure manner. Never received an answer but received this on 2/15:
"Hello there, my name is Jamal from Economy Bookings.com customer support. I'm sorry to hear about your experience with us. Kindly share your full Name and phone number for immediate assistance Thanks. Jamal Senior Supervisor. Call/Whatsapp+[protected]"
Understand I will not work with Jamal, as it was following his instructions nearly cost me $3,000 USD several months ago (only didn't happen because my bank blocked the wires).
Country of complaint: United States
Claimed loss: 787.08 USD
Desired outcome: Reimbursement
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