The complaint has been investigated and
resolved to the customer's satisfactionResolved DTDC Courier Service — most pathetic services
resolved to the customer's satisfaction
They have the most pathetic courier services I ever come across, now I would prefer to send my mails thru postal department rather then dtdc.
I have sent a courier on date 12.10.2007 from chandigarh to amritsar. The document no. Is z59770592. And it was delivered on 16.10.2007. When I checked the status online it shows - destination far away still laying at branch. The recipient's address is within the city of amritsar and hardly 2 kms away from their amritsar office. Ii have also mentioned the tel. No. Of the recipient too, still nobody tried to contact them. I have been tried their amritsar branch, the landline number is not working and nobody is picking the mobile number.
It was an important document and if they (dtdc) can not deliver the things on time, why they accept them and moreover the customer support is pathetic, nobody in chandigarh is ready to answer and nobody is replying from amritsar. I have mailed using their online customer care form but nobody replied to it either.
I advice next time u send a courier thru dtdc, think 100 times.