Dooney & Bourke review: Shipping

12/30 paid for express shipping and attachment provided on website shows they state purse will arrive in 2 to 3 days of order i’m on day 7 and have spoke with customer service and have been told one lie after another including that I can’t read since they said website says ships after 12 days processing then will take 2 to 3 days which is clearly not what it says and not what I would pay 40.00 for