The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
dollskillnever buy from dollskill.com!!!

My order has not arrived after four months... Not even getting replies from their people anymore. This is getting pathetic the site looks legit but it's a f*cking scam people. Terrible custom service agents. get your sh*t together dollskill

Responses

  • Mi
    Miss Tasia Jun 26, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Do NOT order from them. They take your money & run. You can't reach them by email, their phone # doesn't work, & they will block you from any social media if you try to tell them about your complaint. Fraud & thieves. I have a claim against them right now & my bank is going after them. They need to be shut down. They have an "F" rating with the BBB. Total scam artists. 👎

    4 Votes
  • In
    Inez Altonaga Fraser May 24, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Ordered boots May 4. took a week to get to me. When they came the zipper was broken. I returned asap and paid for shipping. Tracking said they got them on May 15. I called 3 times trying to exchange them Said they would issue me a credit. On May 24...still no credit. I refused to get off the phone until they gave me my credit. I then tried to re-order the boots. They ran out. I then asked for my credit card to be credited. They said it would be days before they could do that. I asked for a manager. No manager was working... They said they would try to credit my card and would call me back within 5 minutes. KZ swore she would call me back. Of course, no call. Instead I got an email saying I have a store credit. I will get my money back and will never order from them again. I would look at the above rating and recommend you do the same.

    0 Votes
  • Adorabelle Sep 06, 2015

    ... Uhm... I always order from this site and I always get my order. I've order from Dollskill.com about three times over the past six months and I got all of my orders. Have you tried calling the store? It's possible that your order got lost in the mail.

    2 Votes

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