Menu
Write a review
File a complaint
Discus Profile

Discus

www.discus.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Discus Complaints 4

ComplaintsBoard
M
8:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Discus Disappointing Quality and Customer Service: My Experience with Discus.com

I recently tried out Discus.com and let me tell you, it was a real experience. At first, I was a bit skeptical because I had heard some mixed reviews about the site. But I decided to give it a shot anyways.

The ordering process was pretty simple and straightforward. I was able to find the discus fish that I wanted and add them to my cart without any issues. However, when it came time to checkout, I did notice that the prices were a bit higher than what I was expecting.

But I figured that maybe the quality of the fish would make up for the higher price. Unfortunately, that wasn't the case. When my order arrived, I was pretty disappointed with the quality of the fish. They didn't look anything like the pictures on the website and some of them even had some visible defects.

To make matters worse, when I tried to contact customer service about my concerns, I didn't get a response for several days. And when I finally did get a response, it wasn't very helpful.

Overall, I wouldn't recommend Discus.com to anyone looking for high-quality discus fish. While the ordering process was easy enough, the quality of the fish and the customer service left a lot to be desired. Save your money and look elsewhere for your discus fish needs.

Read full review of Discus
Hide full review
ComplaintsBoard
J
6:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Discus Buyer Beware: My Experience with Discus.com - Don't Waste Your Money

Discus.com is a website that sells fish, but be careful because they might take your money and never send you the fish you ordered. If you try to get a refund, they might even take part of your money. It's not a good experience.

Also, the picture on the website is not a real fish store. It's actually a picture of Mr. Michael Li's condo, where he sells the fish from and drop ships them from suppliers. It's not a professional setup, and it might make you question the quality of the fish you're buying.

Overall, I wouldn't recommend using Discus.com to buy fish. There are better options out there that won't take your money and leave you without any fish.

Read full review of Discus
Hide full review
ComplaintsBoard
M
6:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Discus Disappointing Experience with Michael at Discus.com: Smaller and Starving Fish

So, I gotta tell ya, my experience with Michael over at discus.com was just plain awful. I mean, I was super stoked to get my hands on some new fish, but when they arrived, they were way smaller than what I had ordered. And to make matters worse, they looked like they hadn't eaten in weeks! I mean, seriously, it was like they were on some kind of fishy hunger strike or something. Needless to say, I was pretty disappointed. I mean, I don't know about you, but when I order something, I expect to get what I paid for. And in this case, I definitely did not. So, yeah, needless to say, I won't be buying from Michael again.

Read full review of Discus
Hide full review

Is Discus Legit?

Discus earns a trustworthiness rating of 62%

Generally safe, but check closely before sharing details.

Our conclusion: Discus's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Discus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Discus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Discus.com you are considering visiting, which is associated with Discus, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Discus.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The discus.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Discus. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Discus Disappointed with Quality of Golden Diamond Discus Fish from Discus.com

I recently purchased a golden diamond discus fish from Discus.com and unfortunately, I was disappointed with the quality of the fish. The fish appeared to be peppered and looked quite dirty. As a hobbyist, I believe that this is a low-grade fish and should not be sold as a high-quality fish. I am not alone in this opinion, as many other hobbyists would agree with me.

When I contacted customer service, I spoke with Michael who tried to convince me that this was a normal occurrence. However, I strongly disagree. It is not normal for a fish to look dirty and peppered, especially when it is supposed to be a high-quality fish.

Overall, I was not satisfied with my purchase from Discus.com. I believe that they should be more selective in the fish that they sell and ensure that they are of a higher quality. As a customer, I expect to receive a product that is worth the money that I paid for it. Unfortunately, this was not the case with my purchase from Discus.com.

Read full review of Discus
Hide full review

Overview of Discus complaint handling

Discus reviews first appeared on Complaints Board on Jun 4, 2023. The latest review Disappointing Quality and Customer Service: My Experience with Discus.com was posted on Jun 10, 2023. Discus has an average consumer rating of 1 stars from 4 reviews. Discus has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Discus Contacts

  2. Discus phone numbers
    +1 (212) 858-9912
    +1 (212) 858-9912
    Click up if you have successfully reached Discus by calling +1 (212) 858-9912 phone number 0 0 users reported that they have successfully reached Discus by calling +1 (212) 858-9912 phone number Click down if you have unsuccessfully reached Discus by calling +1 (212) 858-9912 phone number 0 0 users reported that they have UNsuccessfully reached Discus by calling +1 (212) 858-9912 phone number
  3. Discus emails
  4. Discus social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 04, 2025
Discus Category
Discus is ranked 279 among 399 companies in the Mobile Phones category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.