How to contact Dis-Chem Pharmacies customer service?
- Support: careline@dischem.co.za
- homecare@dischem.co.za
- phillip.swart@dischem.co.za
Cnr Le Roux & Stag Rd, Glen Austin, Midrand, South Africa
Additional information
Dis-Chem Pharmacies is a retail pharmacy chain in South Africa. Currently, they have stores in South Africa, Namibia, and Botswana.
You can reach Dis-Chem Pharmacies by phone at +27 860 347 243
Dis-Chem Pharmacies head office is located at Cnr Le Roux & Stag Rd, Glen Austin, Midrand, South Africa. You can mail them at Private Bag X21, Northriding, 2162
You can check your order status in your account on the website. Go to the “My Orders” tab, then click “View” and you will be able to check your order status.
Some products are not available for delivery and can be collected only.
You cannot return or exchange earrings, underwear, socks, shaving blades, surgical items, and baby food for hygiene and health reasons.
The delivery usually takes 2 to 5 business days in Main Metropolitans. During busy periods delivery can take up to 10 business days.
You can return the item in the original packaging at the nearest Dis-Chem Store or have Dis-Chem arrange a pickup if you live too far from a store.
You can return an item for a refund, replacement, or exchange within 6 months of purchase given that it has not expired and you provide the original tax invoice.
Refunds are not guaranteed and are up to the store manager where you return the product.
Delivery is free in main metropolitan areas for orders above R600. Otherwise, the delivery cost is R60.
Customers of Dis-Chem Pharmacies mainly complain about the poor quality of products, customer service, and incompetent rude employees. Dis-Chem has mostly satisfactory ratings online. Keep this in mind when using their services.