DirecTV

I keep paying same amount and you keep taking channels away please discount my bill or bring channels back. Recently it is CBS channel 42 in Birmingham you have taken away.
I will be changing satellite or cable service very soon if there is not improvement.I realize you probably don't care very much about my situation but I have a decent following on social networks I promise to advertise my experience positive or negative.
I don't understand how you treat loyal customers so poorly and new customers get all the attention.