The complaint has been investigated and
resolved to the customer's satisfactionResolved Davide Greene Wedding Photography — Refused to pa y refund
resolved to the customer's satisfaction
I am writing to ensure no bride will experience what I went through with our wedding Photographer Davide Greene. So brides beware when booking with Davide Greene.
We got married on Sunday September 25th, 2011 and we signed a contract with Davide Greene 6 months before our wedding date (March 3rd, 2011) for him to photograph our wedding. The total fee for Davide Greene's photography package was $1, 900 and we paid $1, 000 upon signing the contract as the reservation fee stipulated on the contract. The remaining $900 was to be paind in two instalments; $450 to be paid on 1st June, 2011 and the final $450 to be paid one week before the wedding date. The 2nd instalment of $450 was paid on June 1st as stipulated by the contract, making the total payments made to Davide Greene $1, 450.
Approximately one week to the wedding, Davide Greene sent us an email that he was sick and would not be able to take the wedding pictures. He offered to have someone else take the pictures or if we will prefer to have our money back so we can engage the service of another photographer of our choice. We were not willing to take a chances; we opted for our money back and decided to hire a new photographer that we can trust. However, Davide Greene did not return our money before the wedding date so we could make use of it as a deposit for the new photographer we hired.
Davide Greene has only returned $400 to date which he paid in bits of $150 on the 22nd September, $150 on October 4th and $100 on October 7th. In fact, he has stoped paying and whenever we try to contact him he gives us so many attitudes from the tone of his email responses. Davide Greene's last response to us was " Will let you know when the next payment is coming...awaiting payments myself"
All we want is for him to return our money as he did not provide us any service but give us stress not to mention the trouble we had to go through trying to secure the services of a new photographer in so short a time.
We will therefore like to seek help so we can retrieve the $1050 Davide Greene still owes us or some guidance from brides out there who have had similar experience. I am opened to your response
Davide's contact info is:
Davide Greene International Photographic Artist
3-5 Mill street east, Elora, Ontario N0B 1S0
phone # [protected] or [protected]