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Danielle Janine JewelryScam

I don't know how but I must have signed up for this scam. I was charged $9 on 4/28/09 for one necklace. On 4/30/09 I was charged $68.00. Then again I was charged on 5/1/09 for $68.00. I called today before I saw my account and canceled. When I caled back about the items, I was told to "simply return them" for a full refund. I am wary of doing so now reading these other reviews.

I don't know whether to be in the hole for the junk crap they sent me or what.

Do not sign up for this company!

Responses

  • Ma
    Maria Maloney Mar 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received the wrong item twice, sent back, received two more packages returned both, not received credit for any, billed 65.00 for each package, when it was advertised at 9.99, will call company again, called once, nobody answered the phone, will try again, product not worth $65.00 for each piece.

    0 Votes
  • La
    lauraleiwhit Jul 07, 2009

    I have been dealing with shopdani.com (Danielle Janine Jewelry) since 5/4/09. Much like the many other posters here I had two 68$ charges taken out of my acct within 2 days of placing the initial order.

    I have spoken to supervisors and been assured by email and fax that they are going to credit my card for both charges. However, I have yet to see those credits.

    I spoke to my bank tonight and they advised that I FILE A CREDIT CARD DISPUTE FORM.

    I WORK IN A PHONE/INTERNET CLUB INDUSTRY AND WHEN YOU FILE A CREDIT CARD DISPUTE THE COMPANY THAT ISN'T CREDITING YOU 99% LOSES THE DISPUTE.

    CONTACT YOUR BANKS FOLKS!!!

    SINCERELY,
    ANOTHER DANI SCAMEE

    -1 Votes
  • Tc
    tcook68 Aug 26, 2009

    I ordered this ### b/c a friend saw a necklace on the website she wanted so as a good friend does...ordered the necklace for my friend for her birthday.

    The website is misleading about enrolling you into this jewelry of the month crap and then automatically charges you an extra $130 and starts sending you jewelry 2 pieces at a time.

    Even though I was diligent about sending back their merchandise I didn't order they have taken their sweet time about returning money that does not belong to them. They are very expediant about shipping their products out but lacks the same expediance when it comes to a refund.

    They recieved the last of thier merchandise on June 17 and to this day even though I call weekly and speak with "Lucy the Superivsor" nothing has been done about refunding my money. They will assure you you refund is on the way but the truth is you will never see this money again!!!

    0 Votes
  • Bh
    bhsd Aug 28, 2009

    I ordered a promotional item in April 2017 for $9 and did not realize that I was signing up for a Jewelry of the Month Club. Within 2 weeks, I received 4 more packages, each costing $68. I called Shop Dani and cancelled my membership and told them that I would be immediately returning the extra jewelry that I hadn't ordered. I was told "No problem, we'll credit your account when we receive the items."

    When I contacted the company at the beginning of June to inquire about my credit, I was told that they didn't show the items as having been returned. However, I had paid to have them sent via FedEx and had a tracking number and confirmation of receipt.

    I called again the following week and the customer service representative confirmed that my returned merchandise had been received and that the credit should be applied to my account in a week to 10 days.

    I called again on August 14th when I had not yet received the credit. Was told that "for some unknown reason" the credit had not been processed. Was told that they would get the credit in process immediately.

    Today is the 28th of August and I have placed yet another call to inquired as to the status of my credit. Based on today's conversation, I have been assured that the credit should be showing up in my account no later than next week. I hope that is the case...

    BEWARE of doing business with this company. It has been 3 months and I have yet to see the credit for $340!

    0 Votes
  • Th
    thewrightstuff Sep 12, 2009

    I too bought into the jewelry. I am the worst of the lot. I did not read the fine print and received a total of 15 pieces. I loved my $9.00 piece and it was worth what I paid for it. After that, I kept receiving pieces. I went online and then read the fine print on anothe page to see that it was a membership at @68.00 each. I was now receiving pieces every two weeks, sometimes twice a week. I called and cancelled at the 6th additional shipment and asked about returning being told to return for a full refund. I kept getting shipments. After another 3 shipments I called back and was told that I had not cancelled my membership. I cancelled again. I was told that another 5 pieces were already released to ship and could not be stopped. I returned everything. they received it on august 12th. I have been calling and calling. I get told that it takes one to two billing cycles for the credit to show up...I used my debit card. I called my bank who says at the most it takes 5 days, however it should not take that long. I became angry and found this site on September 10th. After reading each complaint I said not me. I will not be taken and I wonder if the owner knows that his customer service team is treating customers this way. I like to give everyone the benefit of the doubt. after fully looking at this site I discovered that shopdani.com is owned by Brian Dale of Peel Incorporated. He can be emailed at [protected]@peel.com. I also went to the BBB site and found the Peel, Inc phone number. It is Phone: [protected]. In my case it was late and after housrs. They have a name phone directory where you type in the first 4 letters of the first name of the individual you wish to speak to, and then press star. Of course I entered the first four of his name and I got his voicemail. I left a message requesting an immediate call and left my home and cell phone (I had a doctors appt the next day). On September 11th, we were on the way to the doctor and my cell phone rang. His company customer service manager, Jennifer called me. He had forwarded my message to her. she was glad to hear from me because they had no idea that people were being treated like this and agreed that it is unacceptable. She could view every time I had called and who I had spoken with and was going to discuss this with the customer servie manager at shopdani.com. She can be reached directly at [protected], ext. 18. she immediately went in and credited me for the full shipments as we spoke and requested that I give it 72 hours to credit to my account. she asked that if iin 72 hrs it did not credit to my account that I call her back. Today, September 12th, I checked the bank and the full credit amount was posted to my bank acccount this morning. If more people researched how to contact the main company you might get results. Please contact Jennifer for results and maybe we will see a turnaround at shopdani.com!
    Sincerely,
    Cathy Wright

    0 Votes
  • Je
    jenne1017 Sep 12, 2009

    Cathy,

    Thank you for posting this information. I just called Jennifer and left her a voicemail asking her to get back to me on Monday. I have even more to add to my story.

    After being told the 2 billing cycles myself, I called Danielle Janine and spoke to Nina at 2:38p on August 4th. She told me it would take 5-7 business days to refund me. I gave them 2 weeks and nothing. I called back, spoke to Nina again and SHE CALLED ME A LIAR!!! Said I never spoke to her! I have never been sooooo insulted in my life. I asked to speak to her supervisor -- you guessed it: VOICEMAIL! And she has not called me back.

    I do hope Jennifer gets back to me. My bank said it would take some time to investigate but if Jennifer does not reach me on Monday, I will have to go through them. It was $147.00 total (not to mention the amount it costs to send it all back) but I refuse to be left with NOTHING to show for all of this, you know???

    Anyway, thank you again. I will let you all know what comes of this come Monday...

    Best,
    Jenn

    0 Votes
  • Je
    jenne1017 Sep 18, 2009

    Please call JENNIFER at [protected], ext. 18 -- within 48 hours I had been credited for all fees!! If you want your money back, this is the only way to do it!

    1 Votes
  • Cr
    crappy business Sep 26, 2009

    Danielle Jewelry Company is indeed a scam. I puchased a $9 neckless and was charged two $68 shippments that I knew nothing about. The site that I was on said nothing about monthly shipments. Why would I want monthly shippments of necklesses. As a result I received three overdraft fees from my bank acount not expecting two $68 charges on top of a $9 neckless. I returned the merchandise and kept a UPS tracking on it. From May 09 to Sept 09 I have been trying to get my refund. I finally contacted the Better Business Bureu and finally got my refund four days after contacting them. I am still working on my overdraft fees. My bank won't credit my overdraft fees because it took over 60 days for me to receive my refund. I have to take it up with Danielle Jewelry now. Thank God For the BBB.

    0 Votes
  • Dl
    DLynneB Nov 05, 2009

    I have been attempting to get a refund of $213 from this company since July 24, 2017. Today is November 5th, 2017. I have talked to representatives on 7 occasions and am told each time that I will receive my refund but there was a problem with <insert lame excuse here.> Now, when you call the 1-800-SHPDANI phone number, you get a recording asking you to hold, then after 3 minutes it says "all representatives are busy, please leave a message and a representative will call you back." For the record, no one ever calls back. I cannot imagine how wealthy these scam artists are based on the dollar amount of each rip-off. I received 4 shipments within one week. I was to receive ONE shipment for my $9 trial period, then after that, if I didn't cancel my membership, I would receive a new piece (of crap) twice per month. I cancelled, obviously after the 2nd day when a second piece (of crap) arrived. Everything was sent back to the company, certified, and I have kept all documentation. I realize I will never get my money back, but it is a little disappointing that I cannot speak to them anymore just to listen to the new excuses as to why my refund didn't happen and how I need to wait an additional X number of business days. It had become a bi-weekly ritual.

    0 Votes
  • An
    anapril Nov 23, 2009

    I put the exact amount on my prepaid debt card to have my nautral gas turned back on. When I started to pay the bill it was declined. I checked the activity on the card and found a $79.00 charge from this bogus company. I have called them multiple times and get a recording stating that all their representatives are busy, please hold. After holding for several minutes the recording comes on again and states that they are all busy and for me to leave a message and a rep will contact me as soon as possible. I have left approximately 20 messages and still have had no contact. Is there a venue that will do something to this company so that I can get my money back and they won't be able to do this to anyone else?

    0 Votes
  • Lo
    loui Nov 24, 2009

    Surprise, this morning I checked my bank account and lo and behold a charge in the amount of exactly $79.00 pending on my account. Never heard of the company and would never, even with a gun to my head would I order jewelry. So, Danielle Janine Jewelry, good luck.

    0 Votes
  • Sl
    slmcclelland Nov 24, 2009

    JUST SO EVERYONE KNOWS, DANIELLE JANINE JEWLERY AND SEATTLE COFFE DIRECT ARE THE SAME COMPANY.

    THE PHONE NUMBER IS [protected]. OPTION: CALLING ABOUT YOUR ONLINE JEWELRY

    LUCY, XT. 3007

    I have received all of the excuses above and more. The last one being 'there was a system error in crediting your account, the money will be refunded in 10 business days'. This will put me at the 120 day waiting period mark. RECORDED PHONE CONVERSATION. LET THEM KNOW, THEIR RESPONSE WAS 'YOU CANNOT USE THIS AGAINST ME'. They realize that they are conducting fradulent business. EVERYONE SHOULD CALL AND BOMBARD THEM WITH REQUESTS FOR REFUNDS. I will be passing this info on to the:
    Chamber of Commerce in Niles, IL,
    Better Business Bureau
    The State Board of Equalization Illinois

    to let them know that a business sales licenses has been issued to a company that conducts fradulent business. I suggest that everyone do the same.

    0 Votes
  • Ri
    RippedoffinMO Nov 27, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Same issue here. Checked bank account and saw a $79 charge yesterday. Tried to get a hold of the company and can get no one. Called my bank and we will be filing a police report and canceling. My biggest concern is how they got a hold of my debit card info. Has anyone ever bought jewelry while on vacation...say like Cancun? I am trying to see if there is a connection.

    0 Votes
  • Am
    AmyG8291 Nov 29, 2009

    I too have experienced issues with this company Danielle Janine Jewelry. I received 3 shipments, even though I cancelled after the first one. I sent back the third one, which I still have not received credit from and this was 8-12 months ago and today I go to pay the credit card I had used for these charges and find an $89.00 charge from this company again. I talked to them back when I had sent back the third order, which was not pleasant person was very abrupt with me and you can't email them at all. I disputed this charge today, as I did not approve it, nor have I received anything.

    So now I will dig up my old paperwork on the credit I never received, as I did save my receipt from when I shipped it back and fight that as well as disputing today's charge I found. I will also be reporting them to the BBB.

    0 Votes
  • Be
    beth53 Nov 30, 2009

    The exact same thing happened to me. I checked my credit card account yesterday and noticed a $79 charge as well. I have never heard of the company either and am pretty confused as to where they could have gotten my credit card information.

    0 Votes
  • Ri
    RippedoffinMO Dec 03, 2009
    This comment was posted by
    a verified customer
    Verified customer

    They are a huge scam connected to another huge scam. If you have ever purchased anything from Seattle Coffee Direct then you will also soon see charges from them which are unauthorized and also in the amount of $79. I actually got through on the phone one day to them and they tried to say that it was just a glitch in their system. When I asked about why the amount was the same as some company called "Shopdani.com" they said it was their "sister company and they were having the same glitch. That was an all out lie. They are scamming folks and I am letting the world know about it on Twitter, Facebook and any other website that I can.

    0 Votes
  • An
    annahero Jan 14, 2010

    It's a pity that u met this thing!

    0 Votes
  • Pa
    Patricia Loftis Mar 14, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I RETURNED JEWELRY TO COMPANY AND RECEIT OF PACKAGE RETURN WAS VERIFIED BY PERSON NAMED LARRY ON 10/26/2017. I STILL HAAVE NOT RECEIVED MY REFUND OF $68.00.

    0 Votes

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