SUBMIT A COMPLAINT

Dairy Queenaccuracy of order and fan survey access

1
D Jul 19, 2019

Hello DQ folks-
Two items:
1) Order accuracy - I carefully and specifically ordered a large Blizzard (among other items). The item I got was not even close to what I ordered. I ordered mint, chocolate chunk. I got mint oreo cookie. Into the trash.
2) I tried to access the DQ fan survey to comment on this. Twice the system denied me access claiming that the information I entered did not allow me to proceed. Really? Survey code [protected]-724321. Then the site would not allow me to access any option - including contacting DQ.

Date 7/9/2019 8:48 p.m.

Too bad.

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