Cyberlink Corp. review: Power director

On 6/6/2025 I purchased Power Director video editing software. The charge goes through my bank account, but then I can't activate it unless I provide them a copy of my credit card statement and a photo id (driver's license or passport). This seems fraudulent in nature. I will not send this information to them and they then cancel my order. Here's the email change:

Alin D. (2Checkout)

Jun 6, 2025, 17:51 GMT+3
Hello,

As per 2Checkout's current security policies, we hereby inform you that your order will not be processed.
Any blocked or transferred funds corresponding to this transaction will be made available on the account used for payment or returned as soon as possible.

Thank you in advance for your understanding.

Best regards,

Alin D. | 2Checkout
Fraud Analyst
http://www.2checkout.com
order.[protected]@2checkout.com

This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake please let us know by reply and then delete it from your system; you should not copy the message or disclose its contents to anyone.
https://www.2checkout.com

PATRICIA SKRABIS

Jun 6, 2025, 17:19 GMT+3
Your request for personal id and bank statement is highly suspect to fraud. I won't provide, but I did call the bank to ask for authorization code as the email below suggests. They said there is not such code. The only code next to the transaction on my account is a follows:

[protected] 2261

Please let me know if this is what you're looking for. If not, I will cancel the order and purchase a different editing software.

Thank you,
Patricia

On 06/06/2025 8:52 AM CDT 2Checkout Payment Services wrote:

Dear PATRICIA A SKRABIS,

You have placed an order on https://cyberlink.com on 2025-06-06
(reference number: #[protected]), order processed by 2Checkout as the
reseller of CyberLink Corp., the software / service provider which
operates https://cyberlink.com.

Your order is currently under evaluation by 2Checkout's Risk Assessment
Team. We perform this verification to prevent unauthorized use of the
credit/debit card used in the transaction and unauthorized use of your
personal details.

In order to validate your payment and complete your order, please
provide us with the following documents during the next two business
days:

- a copy of a recent credit card billing statement, confirming the name
and address associated with the credit card presented for your order.
- a copy of a photo ID (identification card, driver`s license or
passport) of the Credit/Debit Card account holder.

** Important notice **
As an alternative option to sending the documents requested above, you
can provide us with the authorization code for the transaction that was
placed using the 2Checkout system, in a reply to the current
notification.
The authorization code is a 6 or 7 digit unique number that is generated
for any transaction with a credit/debit card and can be obtained by You
contacting the issuer bank at the number located on the back of the card
or by accessing the online banking application(if such an option is
available for your bank) for the card used in the order.

By providing the authorization code you will help us to quickly and
efficiently validate your order and insure that it will be authorized
without any further delay.
**********************

All items must be legible and uploaded to our secured (SSL encrypted)
interface at:

https://secure.2checkout.com/order?id=2Xrl83GEo%2BqOsn3so%2BjKaHGR3pCvlb1t

Please note that you can edit the billing statement so it does not
contain the card number in full (only the first 4 and last 4 digits
should be let in sight). Do not place a new order. We will process any
outstanding orders as soon as billing information has been verified.

Should you have any questions, feel free to contact us by email at
[protected]@2checkout.com or by phone at :

+[protected] hour support) - International
[protected] hour support) - USA and Canada.

Thank you for shopping with us.

Best regards,
--
2Checkout Risk Assessment Team
http://www.2checkout.com
[protected]@2checkout.com
Phone: +[protected]