CVSpharmacy will not answer the phone after 45 minutes of waiting

A Dec 27, 2019

My wife and I have set on hold waiting for a pharmacy person on several different calls waiting as much as 45 minutes and then just giving up. We are steady customers that are about to change pharmacies. We will advertise on Nextdoor a community website and with our church located near the pharmacy. This is totally wrong. No customer should have to wait this long and then just give up. The last 3 unanswered calls were today.

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