CVS reviews & complaints 2
View all 3326 complaintsCVS - Pharmacy
I have been waiting for my prescription from the Kensington Md CVS for two weeks. When I call the Pharmacy I cannot get anyone to answer the phone. The one time I got through to someone, they told me it was not ready, they didn't know when it would be ready, and to call back later. I have since called every day, and no one has ever picked up the phone. I waited on hold for 30 minutes each day, and got a answering machine.
Desired outcome: I would like to know when my prescription will be ready, and why it is taking so long
CVS - customer service
I have been a loyal customer of CVS since 1999. The CVS from Kensington, MD use to be one of the best out in Maryland. The customer service has gone down so much. Two months ago I went to CVS to take pictures for my passport and they were horrible. I asked to take new ones, and the young lady made them look worst. I paid almost $20.00 for horrible pictures. Now, today I went again to CVS and bout a few things. One of them was 3 RVS CS hair dye. I had a coupon in my CVS card, when I asked the young lady to check if I had coupons, she didn't even check and said "Na you don't."
I left because I was rushing, but if not I would take my time and show her my coupon.
I am very I pleased with the customer service at this CVS.
Best Regards,
A very unsatisfied CVS customer
Latest CVS Reviews
Mixed Experiences at CVS - A Customer's Perspective cvs pharmacy BEST Customer Service Ever by Katie at Ruckersville, Va, CVS Love CVS Delivery! Excellent Pharmacist at Store 1667, Lititz, PAElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!