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CB Business and Industrial Review of Cutecamcase.com
Cutecamcase.com

Cutecamcase.com review: They are ripping off US citizens who are hard work 2

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Author of the review
1:17 pm EDT
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On June 9, 2011 I placed an order for 1 Hand Painted Ruffle Triple Scarf (their merchandise does not have a code number) for a total of $24.99 paid by my check No. 557 for the scarf and shipping cost. Upon not receiving my goods I contacted the company with an address at 270 Redwood Shores Parkway, Redwood City, Ca. [protected] - tel. [protected]-8407and spoke to a lady by the name of Christine, who was very defensive, rude and agressive. She tried to convince me that she shipped the scarf to me on July 2 - and that my name is Donald McGrath - P. O.Box 40872 - Portland, OR [protected]. I am very much a women with children and grand children, and my name is not Donald mcGrath and I have lived in New York for the past 30 years and have never been to Oregon. Thereafter I sent her the back and front of my cancelled check, deposited in the Bank of America on June 20, 2011 - she also placed an additional name on my check, followed by cutecamcase: SUWEN LIU. I sent Christina my cancelled check by registered mail No. [protected] - with return receipt request. US Postal track confirmed delivery to Cutecamcase on July 25th.

In view of the foregoing, I have sent numerous email and telephone calls to said company, however, no response either to my emails or telephone calls. I realize that $24.99 is not the end of my financial world, however, I am bringing this matter directly to whoever is in charge of this company, because it is evident that they are ripping off US citizens who are hard work, they will not get away with it.

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robinme
Redwood City, US
Sep 07, 2011 11:18 am EDT

"The scarf I purchased is beautiful. I liked it so much that I purchased another (11) today! I am happy I found your store and I would highly recommend it to everyone!"

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cutecamcase
PMB #717, Redwood City, US
Sep 04, 2011 11:35 pm EDT

This complaint isn't true and isn't sound logically.
All items on www.cutecamcase.com are listed with special model # so that any customer could order online directly.
All order items are shipped with USPS delivery tracking #.
Shopping at www.cutecamcase.com is safe and secure since all of order payment is processed and protected by the biggest online banking company Paypal.
Please don't try to order by any personal check. This complaint is a real story who refused to order online directly and refused to pay Money order, and insisted to send the check instead; Once got the item, and complaint didn't receive another item from another address; at meantime refused to tell which item model # ordered, and then requested for refund. This complaint is either from an internet thief or a competitor as well.
Cutecamcase.com couldn't lose business because of this complaint. Cutecamcase.com gets most positive review feedback from most customers. You could check official business rating through Paypal or BBB.