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Cultural Care Au Pair / International Care
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Cultural Care Au Pair / International Care company logo

Cultural Care Au Pair / International Care

1 Education Street, Cambridge, MA, 02141, US
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9:07 am EST

Cultural Care Au Pair / International Care - Disappointing au pair, once again

We are currently on our 6th au pair and the au pairs we've had in the past we pretty good, I felt like they were another family member, and really contributed to our household even when they weren't working. Our last 2 au pairs through cultural care au pair have just spent almost all their free time in their room with the door closed and have been pretty lazy. They have left food all over the basement despite the fact that we've told them multiple times that they will get mice down there if they leave food around. They make little to no effort to spend time with the family when they are not working and then expect to be treated like they are part of the family, being included on family vacations. Our current au pair is a pretty good driver and is honest but our prior au pair was a terrible, scary driver and lied a lot. Have the standards in this program gone down in an effort to raise profits?

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9:20 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Cultural Care Au Pair / International Care - Awful service & treatment of Au Pairs

Cultural Care was a big disappointment, the way they treat the Au Pairs is unbelievable. Here is what they tell the families - the cost of having an Au Pair is about 350 USD a week, now the Au Pair only gets 195 USD, the agency takes the rest of the money. The Au Pair is making approximately 10000 USD a year, now the agency is getting around 8000 USD off an au pair per year, and how many au pairs are there? Now when you apply for the program you are told that you will be doing light housekeeping & taking care of the kids. Well in my first family I cleaned a 4 storied house & worked as a driver, the host mom never really talked to me, and called me stupid in front of the kids. I have a Master Degree & was accepted to Dartmouth, in no parallel Universe do I consider myself stupid, the person who is stupid - is the host mom - /name removed/, this is for you! In my second family, I had to take care of everyone, including the parents, come Shabbat, it was my responsibility to cook, the mom was a total JAP, but at least I could ### to her about life & she hated the agency as well, cuz they were a drag, Now why did I do that for two years you ask? Well I loved kids, now I hate them, and I think they are the worst thing that can happen to a person! I have also lost my self esteem, was brought down on a daily basis, and my friends were my only source of help. Now LCCs, they are useless, I don't know what they get paid for, I complained about one of them, didn't get me too far - all I got was - it must have been a misunderstanding, Well it is a misunderstanding when they are dumb ### alright, when they don't know the difference between MoMa & the Met & then charge you 10 bucks for entrance, when Met is always donations & MoMa is free on Friday nights. Now that's not all. A lot of the Au Pairs don't return to their home countries, and the agency doesn't do anything about it. DHS? I think they should draw attention to that fact, And those who do return, may never see the security deposit that they have left prior to departure. Mind it, the deposit is less than 200 USD. After the 2 year experience, here is what I've learned - I learned to hate kids, and I learned that not eating pork for a year is actually good for you! Screw you, CCAP!

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prospective aupair!!
, IE
Feb 18, 2012 9:06 pm EST

Help i'm about to join this agency because there is no other way for me to spend a year as an aupair in america, I've had years of experience with housekeeping, childcare and cooking. I also have years of education. I want to have an experience of a lifetime, I want to work hard and experience american culture. Most of all I want to have mutual interest in the care of children while also making friends. I don't want to be put in the same category as inexperienced aupair's ...help. Is there other agencies!

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mom lulu
, US
Feb 09, 2011 9:59 pm EST

Hm, and who do you think pays for the flight, the training, the insurance... Didn't you receive your deposit back? Some au pairs may not get it back if they don't come to the meetings or don't fulfill the educational part of the program.

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