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I contracted Coopers who are in Benissa Spain to pack and load my household goods in October 2015. I had to leave Spain while they packed which was a fatal mistake.
ALL containers that arrive in Sydney Australia have to be unpacked for customs inspection. I was at the unpacking station when the goods arrived. Thank goodness I was as what I saw was the worst packing and loading job imaginable.
Goods stacked ontop of other goods that should no way have been stacked. Disgraceful packing which was made substantially worse when I got the goods home and started to open boxes to see breakables wrapped in plastic bags and goods simply shoved into boxes without packing.
On contacting Coopers, they gave me the name of their insurance company who refused to cover the goods and advised this was a public liability claim.On contacting Coopers, they decided it was easier to ignore mo and my claim for nearly $5, 000 worth of breakages. Absolutely disgusting and disgraceful packing and loading
Terrible unprofessional uncaring company. My belongings arrived days late leaving me with no bed it furniture and not even any clean clothes. My wife was distraught. Then when it did arrive it was at 10pm and lots of our items were missing and the drivers said they were still at the warehouse as they ordered the wrong size van. They didn't care less. They just want your money up front and then you are at their mercy. Avoid at all costs and don't believe anything Marian in the office tells you.
This is utter rubbish and should not be on the web. Cooper Removals is a superb company established in Spain since 1982 and a member of FEDEM & FEDEMAC. Please remove
do not believe all you see! this is utter rubbish, Cooper Removals have been around for over 30 years and are probably the most professional removal company in the Alicante area. the above is so not true!
Cooper Removals is one of the most professional companies in Spain...should always make sure what you publish is actually true and not unfounded.
Further to this, their less than useless Insurance Company in the UK contacted me in march advising that they were now going to review the claim. That was march. it is now May. L & M Insurance in the UK. About as useless as Coopers removals.